Certified Motors

I agree to all complaints I myself have dealt with this company unpleasant experience overall. Has anyone taken them to small claims or reported to the BBB?

Do not buy from this dealership. Terrible service. I was in the process of buying a vehicle and at the same time they were showing it to someone else. Repoed for being 2 days late on payment. Vehicle wasn't bad but this is by far the worst experience I've ever had dealing with a dealership. I repeat!! Do not buy from this place. The should change the name to Certified Scam Artists.

I was shown different cars the salesman said so many great things how they work with you I git the car soon I leave from the lot I was calling I booth the car feb 12 2025 an I have been in the office everyday since because of problems they said they would trade it out they lied very u professional I would never recommend these people they are scammers

I brought a car from them on the 22nd , I had to put insurance on the car within 24hrs. I put insurance on the car the 23rd. On the 24th my car was repossessed FROM MY JOB & I asked why they told me because the insurance on the car was not submitted in a timely manner even though progressive sent the paperwork over but they said they could not open the document. I had progressive & the dealership on (3) & she kept telling the progressive representative that the document wouldn’t open. After not receiving the document a 3rd time the dealership told the progressive representative to send it to another email & she suddenly can open up the document on the email provided to Progressive. (2) days later after trying to see how I can get my car back they kept telling me that the car was not in their possession & their waiting on finance to let them know when I would get my car back & how much I would need to pay. PAY?!?! I shouldn’t have to pay anything. I called back after the 3rd try & they told me they heard back from them & the “ORIGINAL” price to get my car back was $599 but they reduced it down to $499. Mind you I still have to make a payment with the dealership after (7) days of purchases just to get my tag & registration. I was driving without a TEMP TAG. So in total they want me to pay them $500 & a REPOSSESSION FEE of $499 due to “not presenting car insurance” in a timely manner. These people are SCAMMERS !!!!! SCAMMERS !!!! DO NOT BUY WITH THEM. I only had the car (2) days & it’s repossessed. I want my money back for the car & I’ll take my money else where. KALE was great with helping me provide the best car possible for my budget. He gets you in & out :) but the rest of the people that work for the dealership COMPLETE SCAMMERS!!! They just want peoples money. I’ve never known for anyone to buy a car & within (2) of purchasing it. They repose it. Wow! PLEASE BELIEVE ME WHEN I SAY BRING YOUR MONEY SOMW WHERE ELSE!!! These people just want your hard earned money. They didn’t even try to contact me.

Do not .. I mean do not buy a car from these people they are a scam

My son purchased a car from them Saturday March 11 2023!!! The person that sold him the car was kale!!! My son left the dealership around 430pm By 5pm the car was on fire!!!! Yes fire!!! My son called kale and he didn’t answer! My son text him a picture of the car on fire! He told my son “ you have to talk to my manager!!!! Poor business they saw a young boy by himself geeked to get a car and played him!! Oh and he didn’t get to test drive the car!!!

Closing the paperwork with jourdan was very clear. She made sure I understood the paperwork before signing and made sure I knew when my payments were due. Byron sold me a car that was in my price range and made sure my payments were exactly what I wanted. By far the easiest car purchase. Thank you so much certified motors!

They lie, lie lie. Take too much time to respond to anything most likely because they're trying to figure out how to out you out of some cash. I was there all day literally. They prioritize customers based on how much money you tell them you have. Somehow my down payment was exactly the amount that I had to spend and they still tried to raise it. They use multiple names in the office, I overheard one person call the other by one name then realize I, the customer , was in earshot and quickly fixed the name. The owner has a temper and will use it on anyone. They sold me a lemon with a so called ninety day warranty which I still had to come out of pocket for parts and labor and the problem was never fixed by these janky mechanics. I should have known it was a problem when I saw Cobb county sitting out there walking in and out of the office. Stay away take your money elsewhere.

I bought a car full cash. I have the bill of sale. It’s beeenn a longgg process. Besides them being unprofessional with the paperwork they sell defected cars. The car I bought was smoking when I left the dealership but I didn’t think much of it. After some time the check engine light comes on. I live 2 hours from this dealership. I called various times to know if I will for certain get this fixed under the warranty because I live so far and the car does not drive great anymore. They said I had to get it up there but how was I going to get it up there when it is not driving properly. I asked if they could pay for towing at least. They said no. When In my warranty it says yes. But I’m sparing the other details. It has been 2 months and they have not sent the registration or tag. I keep calling and they only say to get an extension at the tag office. There are delays. Mind you guys I’m sparing a lot of other details. I am considering suing if I don’t get my tag and title soon. The reviews are enough evidence as it is. The whole experience was just horrible and full of scam. Do not come here. Do not buy anything here because your check engine light will turn on and they won’t fix it and just leave you stranded with a defected car. Guy got mad because I told them they sold me a defected car. They basically blamed me because the car started acting up after I bought it. Do not waste your time. :)

This is a terrible company! Don't do business with them. They are advertising false cars and down payments just to get you in. The place is dirty and the staff is terrible especially after purchase. They prey on people who have few choices but any choice or no car at all is better than buying from them. They also repo cars before legally allowed so they can resell the same car over and over again. This is an old and highly unethical practice. There were also two people arguing in the back that you could hear in the front office.