Chrysler Dodge Jeep Ram of Seattle

I found a vehicle online and got in contact with someone named Jennifer and she scheduled the time for me to drive almost 300 miles to view the car and... told me my credit looks good and things should be no problem but I got called into work so I called her to let her know I needed to reschedule and she said I'm glad you called because we sold the car this morning... so I will not be doing future business there and advise anyone looking not to choose this place.

They do not stand behind their vehicle inspections and acknowledge that people are replying on the shop's input to determine if their cars are safe to... drive. My oil was 4qts low after only 3000 miles and they marked that everything was okay with my oil level on their free inspection after my car was brought in for a separate issue, and when asked about it (after my check engine light came on two days later) offered me an oil change for free, despite the fact that, less than two days after leaving their shop, I now have two pistons misfiring for the first time since owning the car. If it's a free service, they don't stand behind their name or signature.

Their was no pressure from the salesman at all, he had car ready for test drive when we arrived, financing was straightforward and no pressure to buy add... on warranty. Whole process was maybe two hours, loving my new jeep

The only thing they were interested in was selling the car. No customer satisfaction, no business reputation. 1. False data in the ad. Crushed door... not shown in the photos. 2. After negotiating and coming up with a price, I was then introduced to the manager who cancelled the negotiation results and tried to start over the process. 3. After not coming to an agreement about the price and the attitude towards the customer I was literally told to shut the door after me.

The express service person was nice but once again I leave with a problem. No one told me while they had the jeep for hours that it needed more services.... I get a paper with chicken scratch on in and abriveations and not one telling me it needs further service until I get an email that I refused it. It took 5 times to fix a leak which I am still not convinced it fixed properly. They left tool parts in the jeep after after services and dirt. The manager is unresponsive.

I had been two several dealerships, there was a lot of false promises to come into the dealership and they could work with us . I contacted taletha , and... she really helped get the best deal and even made sure the car was clean before we got it. She takes her time with her customers.

There was an issue where an employee got something wrong and the Service Manager quickly corrected it, and instituted additional policy training with their... other employees, considering it an obligation to their existing and future customers. It is impressive in the car business when a dealership steps up like this. I recommend them.

Everyone was helpful and kind. Very informative on the cars and features in them. Never felt overwhelmed or pressured. I worked with them through the Costco... Auto Program and it was simple and straight forward. My only comment would be to speed the process once the car is picked out, but there are a lot of moving parts to make the deal - not sure how to shave off time in the process.

Wow! Kevin Grady is amazing!! I am extremely satisfied and sending all of my friends and family to Hyundai of Seattle! Thanks Kev!!! Simply the best!!...

I am leaving this review for my friend who purchased a vehicle from this dealership and I want others to know what type of company this is. Here is her... story: This in my opinion is a horrible establishment and I will not ever recommend someone purchase a vehicle from here. They have sold me a newer 2016 vehicle with hidden major frame damage and constant mechanical issues since the day I drove it off the lot. This dealership had knowledge of the frame damage upon their purchase from the auction and chose not to disclose this information to me as the new buyer in which I have proof of this. They also provided me with a "clean" car fax knowing it was incorrect and not valid. I do not trust this dealership. I have recently connected the dots of this untruthful transaction and the owner has not been returning my emails and calls to fully resolve this issue. I have went to the dealership and spoke with the owner to attempt to resolve this with no outcome as well. Buyers beware when dealing with this dealership and always do your own investigation before purchasing a car from this company.