Hyundai of Seattle

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
206 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 4, 2020

    I am a senior citizen and have purchased many vehicles in my life time. I must say this was the best experience I have ever had purchasing a new car.... Sales Consultant Cedric felt more like a friend or family member working to get to the wife and I the very best deal possible. I highly recommend this Dealer. From Cedric to the Sales Manager and Finance staff they were all truly genuine nice and caring people. No pressure and all very helpful. If I was a car dealer I would offer Cedric a raise to come work for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 27, 2019

    False information, different door on 2015 Camaro, would not speak to me,wanted to return car,did,and now car has been stolen off their lot, they say I... didn't return it!!!!

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    Does not recommend this dealer
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  • 1.0 out of 5
    December 5, 2019

    DO NOT GO HERE !!! I'm a first time car buyer so they knew that I didnt know much about what I was doing. William and the finance manager that were there... on December 2nd, 2019, tried very hard to rip me off by LYING to me about my bank saying I need gap insurance. Also, William's attitude was HORRID when I said I wanted a cheaper car. He shook his head and rolled his eyes and said "I guess we can do that" These guys are slimy and disrespectful, do not let them sell you a car without making sure they are doing everything to get you the BEST DEAL and NOT DOING SHADY xxxx Went to Kia and got the best car for the best deal I could imagine! William! You suck xxx!!

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    Does not recommend this dealer
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  • 1.0 out of 5
    November 24, 2019

    This dealership is near my house and I want to buy from them but I've visited 3 times and had the worst service each time. You get ignored and have to... go find someone, despite the place being almost empty. They make you feel like they are doing you a favor to show you a car. I had to tell them how to pop the trunk!! This place is a dump. Avoid Avoid Avoid. The warning signs are clear.

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    Does not recommend this dealer
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2019

    I went down to take a look at a hyundai Tucson with my GF and i just had to write a review saying how awesome our experience was. Great service!

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    Does recommend this dealer
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  • 1.0 out of 5
    August 1, 2019

    I called the dealership due to their sales pitch that I could get almost any car I wanted. That was a lie! I was slammed through a sale while the sales... person was eating their lunch. The employees were very unprofessional. Slimy in fact. They sold me a flood car. Do t ever buy a car from these people. I have to spend $3000 getting the car up to par.

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    Does not recommend this dealer
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2019

    [This is first time in my life i am writing a comment/review]. This place is awful. No respect to customers. It was a very bad experience to me which i... cant post it publicly here. Better avoid this place. If you are a first time car buyer then please go to a different dealer. They will trap you bigggg by their sales tactics.

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    Does not recommend this dealer
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  • 5.0 out of 5
    June 18, 2019

    Knowledgeable sales staff, able to answer my specific questions. Not pushy, just gave me time and helpful education to consider if the car would work... for my needs and my budget. Helped me get a really, really great deal on a car I love!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    April 16, 2019

    THIS IS SOMETHING IMPORTANT YOU NEED TO KNOW BEFORE YOU COME TO THIS PLACE! Initially, I want to thank John who is an excellent sale man for introducing... the car to me, which I really had a great experience test-driving the car. On this past Sunday, April 14th, I went through the offer and finance with Brandon who I thought should be the manager of this place. Brandon nicely and straightforwardly offered me a price which made us come to an agreement after 15 minutes negotiation of the price and finance-wise. Moreover, I did double check with him the price would be the final out the door price, and all I need to pay is the price that he showed me. In the meantime, I promised him I will come back on Tuesday to put down the payment that I should. (I have all the records and the emails!!!!!) HERE COMES THE BOMBER!!! Tuesday!!!!!! On April 16th, I, along with my brother and my sis-in-law, drove 45 min to get there to pay for the car. When I showed the business card which Brandon wrote down the Out-the-door Price on it to a sale man because Brandon was off that day. Then, the sale man didn't talk much, instead, he directly came up to the manager and talked with him for a LONG WHILE!!! After that, the only thing I was told is************** "I am sorry that I think there was probably miscommunication between you and Brandon with that offer, and we cannot offer the price for you. If we did, we are gonna lose thousands of dollars of the deal."************* Are you kidding me or did you guys just want to fool me around? You guys made the offer for me and now, you told me that you guys cannot sell the car for that price? Is that how you guys make for your business? It is so frustrating and TOTALLY A WASTE OF MY TIME to have business with you guys. Thank you, Hyundai, for letting me know how you guys did the business with your customers. IT SUCKS!!! Business without honesty and consistency is no longer a successful business! Congratulations! You guys lose another potential customer FOREVER. I guess that's also why you guys don't have a good reputation on this land. BYE!

    Does not recommend this dealer
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  • 4.0 out of 5
    April 12, 2019

    We traveled to pick up our 2018 Tucson and overall had a positive experience. We negotiated the deal before we arrived; however it took us two and a half... hours to leave the lot even though we weren't financing. The deal ship knew we were picking up the car and yet when we arrived they only had one working key for the brand new car. As we are from out of town this was a bit of an inconvenience; however they agreed to pay for a new one at our local dealer. John was helpful and didn't try to change our deal or sell extras. Overall I would recommend the dealership and John, the warranty is great, Hyundai is really standing behind their cars.

    Does recommend this dealer
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