Reviews
Write a reviewTotally betrayed
My youngest child purchased a Nissan Versa .It was bad.The trans was noisy,cvt,that is .We winded up going to get her a new jeep,through Millers.I myself got a Jeep Compassalso with a cvt .It's making noise as well,after putting a total of 12,000 miles.Then my oldest daughter bought a Kia from them.It has several issues.Brakes no good tires are questionable at best.It was sold to her in the dark.So some things really wasn't noticeable.After three dead horses ,I'd believe this is preposterous and unacceptable.Some will have good experiences.Some will not,but after all of this how is it possible to trust a business who does such things to its customers.Your supposed to stand by what you sell.I don't see this at this dealer.Im sure there's others this has happened to as well.And I truly feel for them.
Totally betrayed
My youngest child purchased a Nissan Versa .It was bad.The trans was noisy,cvt,that is .We winded up going to get her a new jeep,through Millers.I myself got a Jeep Compassalso with a cvt .It's making noise as well,after putting a total of 12,000 miles.Then my oldest daughter bought a Kia from them.It has several issues.Brakes no good tires are questionable at best.It was sold to her in the dark.So some things really wasn't noticeable.After three dead horses ,I'd believe this is preposterous and unacceptable.Some will have good experiences.Some will not,but after all of this how is it possible to trust a business who does such things to its customers.Your supposed to stand by what you sell.I don't see this at this dealer.Im sure there's others this has happened to as well.And I truly feel for them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Single female buying a used car
To be honest, I bought a car on Monday, had issues with getting my calls returned. After I drove back down, the service manager fixed my issue and I got an apology from the sales rep. Overall, I love my car, and the sales people are nice but, I did feel a bit taken advantage of. They swear it was just a cluster of events. Which may truly be. I just know that I love my new-to-me car works wonderfully for me.
Single female buying a used car
To be honest, I bought a car on Monday, had issues with getting my calls returned. After I drove back down, the service manager fixed my issue and I got an apology from the sales rep. Overall, I love my car, and the sales people are nice but, I did feel a bit taken advantage of. They swear it was just a cluster of events. Which may truly be. I just know that I love my new-to-me car works wonderfully for me.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
High price ripoff
Wouldn’t recommend this dealer to anyone. Sells high priced cars , get ya fianced and then wants nothing to do with ya after ya sign. Lousey customer service! Was a bad deal from the start .
High price ripoff
Wouldn’t recommend this dealer to anyone. Sells high priced cars , get ya fianced and then wants nothing to do with ya after ya sign. Lousey customer service! Was a bad deal from the start .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I went there to test drive a WV Passat just to see if I liked the car before I went to another dealer in PA for one that was a year newer and had moonroof. I had some bad experiences with other nearby dealers who tack on big fees to the final price. I was so impressed with the car and the staff that I bought the car. They had a reasonable upfront fee ($150) and covered the cost of my state (MD) inspection. I’ve had the car for a few months and I love it. No problems.
Great experience
I went there to test drive a WV Passat just to see if I liked the car before I went to another dealer in PA for one that was a year newer and had moonroof. I had some bad experiences with other nearby dealers who tack on big fees to the final price. I was so impressed with the car and the staff that I bought the car. They had a reasonable upfront fee ($150) and covered the cost of my state (MD) inspection. I’ve had the car for a few months and I love it. No problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repair on my 2006 VW Torre
My car will not pass inspection Have exhaust leak that they were supposed to fix come to find out the belt was broken and I put it back like that gasket leaks so I have to have it repaired could get it passed inspection
Repair on my 2006 VW Torre
My car will not pass inspection Have exhaust leak that they were supposed to fix come to find out the belt was broken and I put it back like that gasket leaks so I have to have it repaired could get it passed inspection
- Customer service 4.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry
Excellent service, excellent sales staff, excellent cars, excellent in every way..Tenpoint Preowned auto sales exceeds expectations on every level. The rest of the car dealers in the area are far behind
Jerry
Excellent service, excellent sales staff, excellent cars, excellent in every way..Tenpoint Preowned auto sales exceeds expectations on every level. The rest of the car dealers in the area are far behind
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review on automobile
Scott was a great salesman about a 2006 VW Torre from them found out couple days late couple days ago that the timing chain needs to be replaced so I grab money out of my pocket to fix a car but I?m still paying on
Review on automobile
Scott was a great salesman about a 2006 VW Torre from them found out couple days late couple days ago that the timing chain needs to be replaced so I grab money out of my pocket to fix a car but I?m still paying on
- Customer service 5.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership
Excellent place to purchase a used car. Friendly helpfull knowledgable great financing rates. The vehicles are checked out very well.. Great service and inspection facility also..
Great dealership
Excellent place to purchase a used car. Friendly helpfull knowledgable great financing rates. The vehicles are checked out very well.. Great service and inspection facility also..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase