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Worst car buying experience ever
This dealership is an actual joke. To sum the story up of the bs I have had to deal with. I went there 2 weeks ago and found a car I like. The sales guy was a complete xxxxxxx and as I am in the middle of filling out my paperwork to start the process for the car, he comes in and tells me sorry that car is sold to someone else and tries to put me on that persons trade in. After I fought with him about it, and from multiple other people that work there they all apologized to me and said this guy messed up bad and that they were so sorry yada yada yada complete bs. Flash forward a week of me waiting on the car when I was supposed to go in and get it, I get told the title is almost completely ripped so they have to get a new title (coming from cali) Towards the end of that last week I get told they mailed it out and it's going to be 7-10 business days. When I questioned how does this happen, like why wasn't it checked before they bought this car and again sorry we made a mistake there was a clerical error. So bs excuse after bs excuse. I call today to get an update and get told sorry it's going to take longer than we anticipated and we can refund you your 200 dollar deposit so you don't have to wait anymore. The Josiah guy doesn't give a xxxx on the phone, not apologetic at all and has the nerve to even defend this xxxx show. No one at that company does. Not once has someone from there tried to work with me and make it right. They ended it today on well you can continue waiting or find another car. NEVER DO BUSINESS WITH THESE PEOPLE.
This car dealership has very friendly and helpful sales...
This car dealership has very friendly and helpful sales associates who don't pressure you to buy a new car when looking around.
Great dealership with fantastic inventory.
Great inventory and reasonable prices. I bought a ‘13 Honda CRV EX from Ken Burns in sales. He was fantastic and very helpful. I have great confidence that I got a really good deal on my car. They won’t let you down.
Thanks for the glowing review, Tim! We'll be sure to let Ken know that you appreciated his great service.
our second purchase from Rahal Honda
This was our second purchase from Rahal. Although it took longer to get the truck (computer chips were backordered!), they absolutely came through! From our first time on the lot to the explanation of all the new tech in the truck, everyone was friendly, professional, and helpful.
Hi Stacy, thank you for your loyalty to our dealership and patience with the backorder situation. Wishing you many happy miles with your new truck!
Our second car purchased from Bobby Rahal. They are reliable and trustworthy. Got a great car at a fair price. Staff was helpful and pleasant.
We sincerely appreciate your repeat business! Thank you!
2021 Honda CR-V
Great experience. No pressure, and the salesman (John Marsden) took extra time to explain all of the new features. I've owned Honda's for over 30 years and really appreciate their quality and reliability. Highly recommend this dealership.
Thank you for your loyalty to Honda as a brand, and for giving us the opportunity to serve you! We look forward to sharing this great feedback with John.
Very happy with my used car purchase. We drove from 2.5 hours away to pick up the vehicle. Mindi was fantastic and the finance department runs smoothly!!
Thanks for making the trip to see us, Jen! We'll be sure to let Mindi know that you had a wonderful experience!
Our new Pilot EXL
Great experience with Leigh and finance manager. No pressure for sale, superb pricing. Extremely pleased with entire process. Will continue to deal with Bobby Rahal Honda. Always enjoy shopping local.
We wish you many happy miles on the open road with your new Pilot, Michael! Thanks for writing this review, which we'll be sure to pass the way of Leigh and our finance team.
Buying a Nissan
JB was incredibly nice and carried a good conversation. He made sure to know what I wanted and tried the speed up the buying process any chance he had.
Hi Michael, we're so happy to hear that you enjoyed working with JB! Thank you for the opportunity to earn your business.
Outstanding professionalism and courtesy.
Leased my second vehicle. Mindy and the financial staff were excellent to work with. Numerous in stock options. Very rapid process. I'll keep my business here since I love the brand as well.
Thanks so much for your kind feedback, Robert! We'll be sure to let Mindy and the finance crew know that you provided them with a great experience.