Texas Auto North

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3.4
(424 reviews)
Visit Texas Auto North
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(877) 257-6533 (877) 257-6533

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2021.
WE SELL THE CARS YOU WANT TO DRIVE! We have the best cars trucks and SUVs in stock and ready to go. Or SELL US YOUR CAR and leave with a check today. Now with two great locations to serve you; On Hwy 3 in Clear Lake and on 45 north at the Beltway.

Check out our inventory!
Shop great pricing from the comfort of home with financing and delivery available!

Reviews

3.4
(424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Crooks!

BEWARE! I was reluctant to buy a car so far away. Should have stuck with a local dealer. After "agreeing" on a price, Karla, the Finance Manager, modified the deal terms, inserting location tracking subscription, key replacement insurance, and other new fees AFTER PAYING IN FULL. Then they refused to register the car as agreed, mailing me the title and paperwork and sticking me with the nightmare of DMV that I had hoped to avoid by using a dealership. Would never do business with them again. Save yourself hidden aggravation and cost and stick with a reputable dealer.

5.0

I worked with Success.

I worked with Success. I found him to be friendly and honest. He represented the dealership well.

5.0

William Perez made the car buying experience so easy with

William Perez made the car buying experience so easy with upfront fair pricing. Never stepped foot in the dealership. I wanted the "carvana" experience and he made it happen. I knew the exact car i wanted and two days later it was delivered at my door with a full tank of gas and was super clean. Looked brand new. Kristen in financing was great to work with to get an additional warrenty and gap insurance. Overall a very pleasing experience. William is a responsive and will stay late to get it done.

3.0

I do love the Jeep I purchased from Texas Auto North, but

I do love the Jeep I purchased from Texas Auto North, but there were some issues with the purchase process and with getting my license plates that were troubling. I purchased my Jeep from Texas Auto North Houston (Harris County) on October 24, 2022. The salespersons and finance manager were friendly and I liked them, but during the purchase process my main salesperson kept emphasizing other persons' interests in the vehicle. I heard several salespersons loudly state from the showroom that there were phone calls for the Jeep. My salesperson pointed out a young man in the showroom saying he was there for the Jeep, too, then took my credit card number to "hold" the Jeep while we completed the paperwork. I thought that was weird and felt uncomfortable about handing over my credit card (though no charges were ever placed on my card). I felt like all the talk from the showroom about the Jeep and having the young man in the showroom was staged and calculated to somehow push me into purchasing. I completed an online form before I went to the dealership to calculate my trade-in value. The value the Dealership quoted me was quite high. After they examined my old car at the Dealership, they offered me about 1/2 the original quote. We discussed that and came to a value we could agreed on and which I thought was a fair trade-in value. When I received the purchase paperwork, I saw the dealership had added about $5,000 to the advertised price for items designated only by initials. I had no clue what those items were and couldn't really get a satisfactory explanation. At that point, I decided not to buy the Jeep, but then they said I could purchase it for the original advertised price (which I had been happy with and was why I came in in the first place). So that whole process was weird and uncomfortable but I'm told is "normal" in auto sales. I had outside financing through my own Credit Union so I cannot comment as to the dealer financing process. The greatest frustration, though, dealt with obtaining my license plates. Texas law requires dealers to process the registration within 30 days if the vehicle is not seller financed (mine wasn't). I did not received plates for 57 days. Here's how that went: On November 17, I called the finance manager, and emailed both the salesperson and the finance manager directly, stating that I had not yet received license plates and asking if I could be sent the completed "Application for Texas Title and/or Registration" so I could take it to my own County Tax Office (Comal County) and expedite getting my license plates on my own. I received no response from anyone to either my email or phone message. On December 5 (6 weeks after purchase!) I received a call from Texas Auto North stating that an application for state official plates was being rejected by the system. I asked them again to please send me the completed "Application for Texas Title and/or Registration". Their response was, "We can't". I asked them to submit an application for regular plates and was told it would be submitted that day. I finally received my plates on December 20 - 57 days after I purchased the vehicle. So, yes, I really love the Jeep I purchased from Texas Auto North. No, I did not like the purchase process. I'm told that the behaviors of the dealership during the sale are standard operating procedure, but the amount of time it took to get my plates was not only unacceptable, it was unlawful. Texas Auto North did not finance my Jeep and was therefore required by Texas law to process my registration within 30 days.

1.0

***VETERANS AND ALL BUYERS BEWARE***

***BUYER BEWARE*** I spent all day working a deal on a reasonably priced car. Once they run your credit EVERYTHING CHANGES. $5000 in dealer fees for ceramic coating, GPS? Naturally, none of this is disclosed prior to the finance manager meeting, and then they will try and negotiate you down. All of this was a headache from the beginning. I didn’t ask for a penny off the price of the car, or a penny more for my trade in. From the get-go, it was bait and switch. Redirecting questions, mischaracterizing information. I have bought many cars; this was by and far the worst. This is a practice called Auto Dealer FRAUD. When a dealer with holds or mischaracterizes information regarding a vehicle that they know, or should know, will affect the desirability or the value of a car. I cannot warn you enough to stay away from this place. Everything about this was the typical, sketchy, used car salesman vibe, coupled with borderline illegal sales practices, finance managers trying to sneak in warranties and gap…GAP with 12k down...I cant warn you enough to find somewhere else to go. This place will bleed you dry. Don’t believe me, drop in for a visit. With financing done, without my signed consent, I walked away. ***VETERANS BEWARE***

1.0

***BUYER BEWARE*** I spent all day working a deal on a

***BUYER BEWARE*** I spent all day working a deal on a reasonably priced car. Once they run your credit EVERYTHING CHANGES. $5000 in dealer fees for ceramic coating, GPS? Naturally, none of this is disclosed prior to the finance manager meeting, and then they will try and negotiate you down. All of this was a headache from the beginning. I didn’t ask for a penny off the price of the car, or a penny more for my trade in. From the get-go, it was bait and switch. Redirecting questions, mischaracterizing information. I have bought many cars; this was by and far the worst. This is a practice called Auto Dealer FRAUD. When a dealer with holds or mischaracterizes information regarding a vehicle that they know, or should know, will affect the desirability or the value of a car. I cannot warn you enough to stay away from this place. Everything about this was the typical, sketchy, used car salesman vibe, coupled with borderline illegal sales practices, finance managers trying to sneak in warranties and gap…GAP with 12k down...I cant warn you enough to find somewhere else to go. This place will bleed you dry. Don’t believe me, drop in for a visit. With financing done, without my signed consent, I walked away. ***VETERANS BEWARE***

1.0

What a waste of time.

What a waste of time. I drove 250 miles oneway to see a BMW 750il Xdrive. One owner, clean car fax, yeah right. Less then 2 minutes at the vehicle and it was obvious the car had been repaired. I had been communicating with this dealer for almost 10 days before I headed out there. The car was not clean like they said. No apologies or acknowledgement that the car fax and description provided wasn't accurate. I would not consider using this dealer, I even unsubscribed from Cars.com for recommending such dealerships on their site. This is why people hate used car sales men, you are giving the industry a bad name.

1.0

I was told over text that my husband and I was approved

I was told over text that my husband and I was approved for the truck that I fell in love with. We live 2 hours away and when we got there they had added other fees to the price of the truck. The sales person said he tried everything but when he was in the financing area all of the other sales people was looking at me and laughing. I didn’t like the fact that the financial manager wouldn't try to help make a deal. I won’t be recommending them to any one. I have bought several vehicles before and never felt the way I did today.

5.0

Excellent service from driving onto the lot through sales

Excellent service from driving onto the lot through sales person, William, then the finance manager , Karla. The whole process was smooth and seamless to purchase a 2016 Ram 1500 truck. Also helpful in after buying experience with an issue withe GPS tracking system and check engine light, coming on.

2.0

Would never recommend

Bought a vehicle 2 weeks ago and have not got any paperwork except warranty’s that I did not want that the finance person Karla said I had to have and the banks calling me for a payment already. They did not discuss the first payment or the banking information except for the name and the interest payment. The sales person told me they would remove all the warranty stuff that I did not want and the finance person said that sales was new and I had to have these.

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