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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

(190 reviews)
Visit LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 393-6324 (888) 393-6324
Used (877) 526-4175 (877) 526-4175
Service (866) 413-8405 (866) 413-8405

Reviews

(190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil Change

Fast, friendly service with a nice waiting room. They even washed my truck when the service was complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Experience!!!

Jason did an awesome job! Thank you for making my leasing experience very easy for me and my family! He made my three kids and I feel very comfortable during the whole process! I love my Jeep Grand Cherokee !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

It was a friendly environment with quick service. Maverick was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LaFontaine of Lansing

Great dealership, always treated very well. Staff, products, and facilities are all top shelf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used car purchase

This is the third vehicle we have purchased/leased from Lafontaine Chrysler Dodge Jeep Ram Fiat of Lansing, always a pleasure doing business with you folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review of Lafontaine Chrysler Service Department.

Excellent service adviser (Costell), arranged appointment, work done on time , excellent work on Vehicle, no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service visit

Costell has always been more than helpful on my service visits, very happy with the work done as well. Everyone seems to be very polite and customer oriented at your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Warranty work while fine.

I only deal with this dealer because of location, and the service representative, and the man who sold me my truck, who still works there, from the prior owner. I bought by truck from a dealer who sold out to this dealer. Due to prior very negative, insulting experiences with LaFontaine, they would never be my first choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lauren Ekel

I enjoyed my buying experience at Lafontanie and would certainly purchase another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The service was efficient and listened to my problem with the car. The fix was explained clearly. The experience was much better than the care that I have had at other Chrysler dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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