Reviews
Oil Change
Fast, friendly service with a nice waiting room. They even washed my truck when the service was complete.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome Experience!!!
Jason did an awesome job! Thank you for making my leasing experience very easy for me and my family! He made my three kids and I feel very comfortable during the whole process! I love my Jeep Grand Cherokee !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
It was a friendly environment with quick service. Maverick was very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LaFontaine of Lansing
Great dealership, always treated very well. Staff, products, and facilities are all top shelf.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Used car purchase
This is the third vehicle we have purchased/leased from Lafontaine Chrysler Dodge Jeep Ram Fiat of Lansing, always a pleasure doing business with you folks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review of Lafontaine Chrysler Service Department.
Excellent service adviser (Costell), arranged appointment, work done on time , excellent work on Vehicle, no problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service visit
Costell has always been more than helpful on my service visits, very happy with the work done as well. Everyone seems to be very polite and customer oriented at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warranty work while fine.
I only deal with this dealer because of location, and the service representative, and the man who sold me my truck, who still works there, from the prior owner. I bought by truck from a dealer who sold out to this dealer. Due to prior very negative, insulting experiences with LaFontaine, they would never be my first choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lauren Ekel
I enjoyed my buying experience at Lafontanie and would certainly purchase another vehicle from this dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
The service was efficient and listened to my problem with the car. The fix was explained clearly. The experience was much better than the care that I have had at other Chrysler dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase