Direct Auto Outlet LLC

Felt welcomed, wasn’t pressured in any way and manager was friendly and helpful throughout

I wanted to go see car on a Monday. The salesman told me they were busy. That turned me off and I never went in. I spend my money where I am appreciated. I will go somewhere else.

At my age I have dealt with a lot of car dealerships. My buying experience here has to be one of the best. They weren't the cheapest I looked at but were the best value. Everything about this purchase was excellent, plus I love the car.

As an out of state potential customer, being told that a vehicle that I was looking forward to getting (2008 Ford Escape Hybrid 4WD) had a deposit on it when the website STILL says that its "For Sale" is extremely disrespectful and corwardly. I wont be coming to this dealer for my next car purchase ever because of them being disrespectful. Thank you Ari for the most disrespectful experience from anyone who is affiliated with this dealer.

What a pleasant Surprise! I looked at several cars on this lot and was pleased to see how well they were set up. Clean and mechanically sound (I didn't see the usual oil leak stains, etc). The salesman took his time and helped me find a vehicle that fit my needs. In the office you can see these people love cars, and want to make the experience easy and straightforward. A nice family runs this lot. I am very happy with the car and the time spent there. Give them a try, you will like it.

I purchased a used car from this dealership. I was searching for a 4x4 SUV and found a 2008 BMW X5 here. The car was in great condition for its age. Note - their cars seemed to all be a lot cleaner and better looking than other places I looked. I was two hours away so I contacted them by phone, very pleasant and well spoken and asked for an honest description of the vehicle since we all know pictures can be photoshopped. I spoke to a gentleman who answered all my questions and even told me about the imperfections he found that weren't easy to see in the pics. I was impressed so I came to see the BMW myself and I was shocked! It was exactly as was described (when does that happen with used car salesmen?). The paperwork was simple and the facility was car themed, nice touch! The reviews about the people being very friendly and genuine is true, all around impressed and happy with the whole transaction. I have had my SUV for about three months now and I still couldn't be happier. Well worth the trip and feel confident working with them again. Highly recommend!

I came to this place with the lowest expectations of dealing with a used car dealer and I was blown away by the professionalism and overall outstanding service. If you dread buying a used car, check out Direct Auto. They're game changers.

Just bought my fabulous new Toyota Corolla due to mine getting hit by a huge pot hole and getting damaged beyond repair. I worked with Tony and couldn't be more happy with my experience he was no pressure he answered all of my questions and all the cars I looked it were near perfect condition and as lame as it sounds I bought one that was identical to what I already had except a lot nicer so I couldn't be more pleased. I got financed quickly and the whole experience far exceeded all of my expectations and if god forbid I get hit by another pot hole I'll know exactly where to go for my next car

My wife and I were looking for a new SUV for her and we checked out the dealerships around midtown and found this place. The Mercedes SUV we bought was cleaner both inside and outside than any other we'd seen. They gave us a great rate for the loan and treated us like family. I buy cars a lot and it was the first deslership to explain everything so thoroughly about the car to my wife so she felt comfortable driving it and about the paperwork I signed. I'm due for a new SUV soon and I'll be back to this place.

Was very interested in a used car. Dealer would not let me test drive "unless you are going to buy it". I made a reasonable offer and the dealer told me to "go eat cake". No way to run a business. The car I was interested in has been on this lot for a year. No wonder.