Reviews
Write a reviewI contacted them with some questions about service records and weather i could have an independent mechanic check the car, plus was this car on consignment or owned by dealership. I was never contacted back
I contacted them with some questions about service records and weather i could have an independent mechanic check the car, plus was this car on consignment or owned by dealership. I was never contacted back
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best car purchase experience, thank you for everything, we love our truck. Would definitely recommend this place
Best car purchase experience, thank you for everything, we love our truck. Would definitely recommend this place
- Customer service
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- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Felt welcomed, wasn’t pressured in any way and manager was friendly and helpful throughout
Felt welcomed, wasn’t pressured in any way and manager was friendly and helpful throughout
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I wanted to go see car on a Monday. The salesman told me they were busy. That turned me off and I never went in. I spend my money where I am appreciated. I will go somewhere else.
I wanted to go see car on a Monday. The salesman told me they were busy. That turned me off and I never went in. I spend my money where I am appreciated. I will go somewhere else.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
At my age I have dealt with a lot of car dealerships. My buying experience here has to be one of the best. They weren't the cheapest I looked at but were the best value. Everything about this purchase was excellent, plus I love the car.
At my age I have dealt with a lot of car dealerships. My buying experience here has to be one of the best. They weren't the cheapest I looked at but were the best value. Everything about this purchase was excellent, plus I love the car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
As an out of state potential customer, being told that a vehicle that I was looking forward to getting (2008 Ford Escape Hybrid 4WD) had a deposit on it when the website STILL says that its "For Sale" is extremely disrespectful and corwardly. I wont be coming to this dealer for my next car purchase ever because of them being disrespectful. Thank you Ari for the most disrespectful experience from anyone who is affiliated with this dealer.
As an out of state potential customer, being told that a vehicle that I was looking forward to getting (2008 Ford Escape Hybrid 4WD) had a deposit on it when the website STILL says that its "For Sale" is extremely disrespectful and corwardly. I wont be coming to this dealer for my next car purchase ever because of them being disrespectful. Thank you Ari for the most disrespectful experience from anyone who is affiliated with this dealer.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
What a pleasant Surprise! I looked at several cars on this lot and was pleased to see how well they were set up. Clean and mechanically sound (I didn't see the usual oil leak stains, etc). The salesman took his time and helped me find a vehicle that fit my needs. In the office you can see these people love cars, and want to make the experience easy and straightforward. A nice family runs this lot. I am very happy with the car and the time spent there. Give them a try, you will like it.
What a pleasant Surprise! I looked at several cars on this lot and was pleased to see how well they were set up. Clean and mechanically sound (I didn't see the usual oil leak stains, etc). The salesman took his time and helped me find a vehicle that fit my needs. In the office you can see these people love cars, and want to make the experience easy and straightforward. A nice family runs this lot. I am very happy with the car and the time spent there. Give them a try, you will like it.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a used car from this dealership. I was searching for a 4x4 SUV and found a 2008 BMW X5 here. The car was in great condition for its age. Note - their cars seemed to all be a lot cleaner and better looking than other places I looked. I was two hours away so I contacted them by phone, very pleasant and well spoken and asked for an honest description of the vehicle since we all know pictures can be photoshopped. I spoke to a gentleman who answered all my questions and even told me about the imperfections he found that weren't easy to see in the pics. I was impressed so I came to see the BMW myself and I was shocked! It was exactly as was described (when does that happen with used car salesmen?). The paperwork was simple and the facility was car themed, nice touch! The reviews about the people being very friendly and genuine is true, all around impressed and happy with the whole transaction. I have had my SUV for about three months now and I still couldn't be happier. Well worth the trip and feel confident working with them again. Highly recommend!
I purchased a used car from this dealership. I was searching for a 4x4 SUV and found a 2008 BMW X5 here. The car was in great condition for its age. Note - their cars seemed to all be a lot cleaner and better looking than other places I looked. I was two hours away so I contacted them by phone, very pleasant and well spoken and asked for an honest description of the vehicle since we all know pictures can be photoshopped. I spoke to a gentleman who answered all my questions and even told me about the imperfections he found that weren't easy to see in the pics. I was impressed so I came to see the BMW myself and I was shocked! It was exactly as was described (when does that happen with used car salesmen?). The paperwork was simple and the facility was car themed, nice touch! The reviews about the people being very friendly and genuine is true, all around impressed and happy with the whole transaction. I have had my SUV for about three months now and I still couldn't be happier. Well worth the trip and feel confident working with them again. Highly recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I came to this place with the lowest expectations of dealing with a used car dealer and I was blown away by the professionalism and overall outstanding service. If you dread buying a used car, check out Direct Auto. They're game changers.
I came to this place with the lowest expectations of dealing with a used car dealer and I was blown away by the professionalism and overall outstanding service. If you dread buying a used car, check out Direct Auto. They're game changers.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought my fabulous new Toyota Corolla due to mine getting hit by a huge pot hole and getting damaged beyond repair. I worked with Tony and couldn't be more happy with my experience he was no pressure he answered all of my questions and all the cars I looked it were near perfect condition and as lame as it sounds I bought one that was identical to what I already had except a lot nicer so I couldn't be more pleased. I got financed quickly and the whole experience far exceeded all of my expectations and if god forbid I get hit by another pot hole I'll know exactly where to go for my next car
Just bought my fabulous new Toyota Corolla due to mine getting hit by a huge pot hole and getting damaged beyond repair. I worked with Tony and couldn't be more happy with my experience he was no pressure he answered all of my questions and all the cars I looked it were near perfect condition and as lame as it sounds I bought one that was identical to what I already had except a lot nicer so I couldn't be more pleased. I got financed quickly and the whole experience far exceeded all of my expectations and if god forbid I get hit by another pot hole I'll know exactly where to go for my next car
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase