Oxnard Mitsubishi

Reviews

3.3
(9 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Oxnard Mitsubishi is great

One of my best buying experiences ever. Took less than an hour to negotiate a fair deal and sign paperwork. Plus was given a full complete delivery and explanations of all of the cars features

Dealer response

Hi David, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1.0

Rachel Silva, Customer Care Assistant

Rachel Silva, (Customer Care Assistant) reached out to help but once I asked her just one question, she ghosted me. i left her several emails asking why she didn't want to help me anymore but nothing.

1.0

worst exsperence

this is the worst dealer ship i have ever Delt with first of all they Enter my social securty wrong and tell me theres fraud on my social so we waited for the loan copanys to approve witch never happen beacause the enterd the wrong number so i called the lender and asked what was going on and thats how i found out they entered the wrong number so now i have financing took the van and now the transmission goes out took it back they said they would get back to me and never did finally i call and the guy tells me were looking for a trans mission another week goes by no call again i call and this time they say there not fixing they new it had a bad trasmission because they gave an exstened warranty with it hoping it would make it the 30 day 1000 miles buy it dident very very sketchey company the owner is the worst you have been warned go some where else.

Dealer response

Hi Copper, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further. Please contact us to discuss this issue further. Customer Relations (805) 483-5555

5.0

Great place to buy a Mitsubishi !

Great place to buy a Mitsubishi , I recommend this dealership to everyone I talk to interested in buying a Mitsubishi , I?ve bought three!

Dealer response

Hi John, We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Oxnard Mitsubishi! And we're very glad that you're part of our family, welcome! Until next time. #KUDOStoSalesTeam Best wishes, Your Oxnard Mitsubishi Family

5.0

parts and service

excellent service, I highly recommend Victor he will describe the problem and always called me back to keep update of the process. Victor is parts and service

Dealer response

Hi Martha, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We hope to be of service to you again in the future. #ShoutOutToTheWholeService&PartsTeam Best wishes, Oxnard Mitsubishi

5.0

Oxnard Mitsubishi

Awesome just awesome Luis did a great job very professional and respectful salesman also the owner Martin Ramirez very helpful thank you guys God Bless you.

Dealer response

Hi Omar, Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! Best wishes, Your Oxnard Mitsubishi Family

1.0

Not happy with salesmen.

I offered a price. Salesmen agreed. I got there they said they ?forgot? dealer add ons! It cost me $1200 more than I expected to pay.

Dealer response

Hi Benedict, Benedict Lucchese, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (805) 483-5555 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care! Best wishes, Your Oxnard Mitsubishi Family

2.0

Service Department / Bad Experience

When I was trying to set up appointment for oil change, tire rotation and fuel pump, the service advisor/manager was not returning my calls. After I made appointment online, he called. I have had prior problems with this service advisor/manager in the past (in 2021) when he called back after almost one week and after my several calls and at least 6 voice messages which is absolutely not acceptable.

Dealer response

Hi "Not Happy", It's upsetting to hear that you did not receive the top-notch service we strive to provide. I do apologize that you have felt this way. Please reach out to us at (805) 483-5555 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care! Best regards, Your Oxcnard Mitsubishi Family

5.0

Customer service at its best!

Stopped in at 9:00am for a engine service light. I was told that it was only a bad spark plug. To replace the spark plug would only take about an hour. I was offered a loaner car to visit the Collection Mall for lunch while I waited for the repairs to be done. The repair took longer then an hour. So the Owner came out personally and offered his apologies. No charge for the work because of the time it took to get the job done. Customer service at it best.

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