Auto Kings

Buyer BEWARE! I want everyone to be AWARE of them selling vehicles with outdated safety inspections. They allowed me to purchase a car knowing I was going to drive this car back to California. This car had 2 bad tires on the rear of the car and I hit a patch of snow causing the car to loose traction and leave the pavement I impacted a total of 3 trees and suffered a concussion, torn ACL an meniscus. The worst part is they did not process the DMV paperwork properly and I have been fighting with my insurance company and finance company with getting the car paid for. My insurance company cannot pay it off because its not in my name. I cannot register it in my name and am in a position where I am paying for a car that has been totaled since the first day of ownership. I got to drive it about an hour before the accident. I am out $7,000.00 for my down payment and 5 months of car payments $2,763.82 on a car that has been totaled since day 1. I also had to rent a car to drive back from Oregon due to my concussion. (Doctors said I couldn't fly back home) I am racking up thousands of dollars of medical expense due to the injury to my knee and the loss of work. I am getting treated like a criminal and all I've done is try to buy what I thought was a good running, reliable and safe car. I am filing a formal complaint with the BBB and turning this over to our families attorney for adjudication. STAY AS FAR AWAY FROM THIS UNSCRUPULOUS CAR DEALER! THEY ARE SELLING CARS THAT ARE NOT SAFE AND PUT MY LIFE IN JEOPARDY!

I bought a truck under 2 years ago and it has already broke down. My issue is that when I purchased the truck they were so amped up to sell me the extended warranty that I trusted them when they told me all I would have to pay is a $100 deductible. Well actually that is incorrect. You need to make sure when you purchase a vehicle from them, which I do not recommend, you need to read all the fine print and do not purchase the extended warranty get it from some where else. Their extended warranty in fine print states that they only cover up to $125 an hour for repairs. There is no shop in central oregon that is that cheap. Then when it comes to parts the warranty company finds the cheapest part around whether it is new, used, refurbished they don't care as long as it is the cheapest. So you don't always get actually manufactured parts that should be put on your vehicle. I first took my truck to auto kings for repair they said they could not do it so they sent it to dodge dealership for them to fix it. They got the authorization from the warranty company and after all said and done I am going to be out $1200. So Auto Kings and Liberty Shield both screwed me. So, to sum things up read the fine print if you have to go here to buy a car. I do recommend going somewhere where they will back up what they say.

This was the first time I had gone out on my own to buy a car and everyone was so friendly and was did whatever they could to get me the best deal possible. By far the best dealership I’ve ever gone to to try and by from.

This is our second car from Auto Kings, unfortunately our first car was hit but we knew where to go for a replacement. Good prices and streamlined process along with a good selection. Thanks guys! Highly recommend!

Amazing group of brothers who actually care to help before and after my purchase. I will buy all my vehicles from them for now on!

Auto Kings makes buying a vehicle the way it should be...... fast, friendly and fun. We love our new car! Would highly recommend this team!

This was the worst car buying experience that I've ever had. They sold me a truck that would just turn off. Then when I asked them about it they wouldn't do anything about it

Found a vehicle online. Send email showing interest. No reply. No returned phone call. Distance maybe a problem. Afraid this may be an old gas station car lot. No one to answer phone. Sounds sketchy if they really want to sell cars.

Austin was very helpful and completely honest about the truck I was looking to buy, even though I found one closer to my location, they helped me negotiate a better price for the one in my town! Who does stuff like that?! They're integrity and drive to help you in any way deserves your business. I was astounded, by their service and follow up helping me, even though I live over 400 miles away from Bend, Oregon. AMAZING. I highly recommend them!! Josh and Austin are the flippin' GOLD STANDARD for "used" Salesmen. The only reason I didn't buy the truck from them was because my credit union would'nt let me purchase a vehicle from out of state.

I did not buy the car that Auto Kings has for sale. They are in Bend, Oregon and, being in Seattle, I was unable to see the car 'in-person.' However, I can speak highly of the customer service and willingness of this family-owned dealership to go the extra mile to make the initial process comfortable. They took the time to send me additional pictures of the car and were honest about the blemishes that I could not see in a photograph. I felt no pressure and believe that they truly wanted the best for me. They were even trying to find a way to incorporate some work in the Seattle area so that they could deliver the car to me. I would highly recommend doing business with the brothers at Auto Kings. Really good guys. - Jo