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Salerno Duane Ford

4.5
(1,030 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (908) 516-3459 (908) 516-3459
Used (908) 516-3038 (908) 516-3038
Service (908) 516-3597 (908) 516-3597

Inventory

See all 68 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2022.
Your local family owned neighborhood Ford dealership. Servicing Summit and surrounding areas for over 30 years. Great selection of new and Certified Pre-owned vehicles. Fantastic service paired with quality vehicles through and through Make us your next stop!
Great selection. Personal Experience. Quick Transaction. Value Drive. Family Owned.

Service center

Phone number (908) 516-3597

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.5
(1,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Ford from DealerRater.

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5.0

Great service, work was done very fast.

Great service, work was done very fast. They explained things clearly. Would go there again

5.0

Great service, work was done very fast.

Great service, work was done very fast. They explained things clearly. Would go there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

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5.0

Frank and Tomas were very nice to work with.

Frank and Tomas were very nice to work with. The process was quick and easy

5.0

Frank and Tomas were very nice to work with.

Frank and Tomas were very nice to work with. The process was quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you sharing your feedback and taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

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5.0

Carrie is wonderful.

Carrie is wonderful. Pleasant to deal with, flexible, works all the angles to get you in and out as fast as possible. Managing expectations about delays, arranging rides. She is a fantastic front face for the organization.

5.0

Carrie is wonderful.

Carrie is wonderful. Pleasant to deal with, flexible, works all the angles to get you in and out as fast as possible. Managing expectations about delays, arranging rides. She is a fantastic front face for the organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and taking the time to leave us a 5-star rating Susie! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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5.0

They make you very comfortable, and I’m looking for a

They make you very comfortable, and I’m looking for a nice trade for a black rims.

5.0

They make you very comfortable, and I’m looking for a

They make you very comfortable, and I’m looking for a nice trade for a black rims.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review!

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5.0

Carrie was professional and awesome in her ability to

Carrie was professional and awesome in her ability to make our situation work in the most seemless way possible

5.0

Carrie was professional and awesome in her ability to

Carrie was professional and awesome in her ability to make our situation work in the most seemless way possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance. We look forward to working with you again in the future.

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5.0

Keith always explains whatever repairs need to be done

Keith always explains whatever repairs need to be done and what are just things to watch. Excellent service and communication.

5.0

Keith always explains whatever repairs need to be done

Keith always explains whatever repairs need to be done and what are just things to watch. Excellent service and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback and 5-star review. We are pleased that our team was able to provide you with professional and attentive service . Your satisfaction is our top priority and we are here to help you at any time. We appreciate your business look forward to working with you again in the future.

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5.0

The team did a great job finding my issue and making sure

The team did a great job finding my issue and making sure it was fixed.

5.0

The team did a great job finding my issue and making sure

The team did a great job finding my issue and making sure it was fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you sharing your experience and 5-star review. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance. We look forward to working with you again in the future.

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5.0

I am new to Ford and new to Salerno-Duane.

I am new to Ford and new to Salerno-Duane. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership.

5.0

I am new to Ford and new to Salerno-Duane.

I am new to Ford and new to Salerno-Duane. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We look forward to working with you again and we hope you enjoy the new vehicle!

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4.0

Nice, clean, friendly, helpful.

Nice, clean, friendly, helpful. Should have better entertainment in waiting area. Otherwise, a positive experience

4.0

Nice, clean, friendly, helpful.

Nice, clean, friendly, helpful. Should have better entertainment in waiting area. Otherwise, a positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 4-star review. We’re glad to hear that you're happy with your service. We're looking forward to serving you again!

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5.0

Great experience at this dealer, great knowledgeable

Great experience at this dealer, great knowledgeable staff and Frank, Wanda and thomas and made it super easy from beginning to end, just a great over all experience

5.0

Great experience at this dealer, great knowledgeable

Great experience at this dealer, great knowledgeable staff and Frank, Wanda and thomas and made it super easy from beginning to end, just a great over all experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the 5-star review! We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We appreciate your business and we hope to see you again soon!

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