Reviews
Write a reviewBait and switch pricing
Went to this dealer to purchase a Ford Explorer ST. They had two 2021 vehicles (it’s 2022) which I have been watching online for about one month. Both listed with “Detailed pricing” which included listed Ford incentives. One for 1k below MSRP and one at MSRP. After test driving the car sat down with a very nice sales person to get pricing on a lease and the finance manager brings back a price 5k over MSRP. I pointed out the “Detailed price” listed on their website which they looked up and I was told that was a mistake. Really a mistake in the listing for weeks on the website on 2 vehicles! Walked out. Don’t waist your time with these folks!!!
So sorry that you weren’t happy with your experience! We hope to have the opportunity to earn back your business in the future. Please contact me directly so we can discuss further. I appreciate your feedback and your business. Gerardo Giordano, Director of Business Development
Best buying experience I've ever had
I truthfully cannot say I've ever had a better car buying experience than I just had with Salerno Duane Ford. Inventory was scarce everywhere so I placed a custom order for my 2022 F-150 King Ranch with Steven S who was a complete rock star. I can admittedly be a pest with these things, I was super excited to get my truck and bugged him for updates and Steven made sure to always respond quickly and truthfully, get changes made when needed. But the thing I'm most grateful for is 100% honesty. We went through the order and figures months ago, including a ballpark value on my trade and when it came to delivery everything communicated remained 100% true...actually worked out to be a couple bucks cheaper per month! Ordering was smooth, negotiations were smooth, finance was smooth, delivery was smooth. Long story short, I was dreading buying a new car again after several terrible prior experiences and even more so buying during a market like this, that's clearly a seller's market, but Steven and Salerno Duane earned a customer for life through their honesty. We can't thank you enough and I absolutely love my new truck!
I truthfully cannot say I've ever had a better car buying...
I truthfully cannot say I've ever had a better car buying experience than I just had with Salerno Duane Ford. Inventory was scarce everywhere so I placed a custom order for my 2022 F-150 King Ranch with Steven S who was a complete rock star. I can admittedly be a pest with these things, I was super excited to get my truck and bugged him for updates and Steven made sure to always respond quickly and truthfully, get changes made when needed. But the thing I'm most grateful for is 100% honesty. We went through the order and figures months ago, including a ballpark value on my trade and when it came to delivery everything communicated remained 100% true...actually worked out to be a couple bucks cheaper per month! Ordering was smooth, negotiations were smooth, finance was smooth, delivery was smooth. Long story short, I was dreading buying a new car again after several terrible prior experiences and even more so buying during a market like this, that's clearly a seller's market, but Steven and Salerno Duane earned a customer for life through their honesty. We can't thank you enough and I absolutely love my new truck!
Love to hear your great experience, Ryan! Our team works hard to be knowledgable and helpful during this challenging time, and it feels amazing to know that our efforts are appreciated. It was a pleasure working with you and we wish you many years of happy, safe driving in your new truck!
Great experience! Thank you for getting us the deal that...
Great experience! Thank you for getting us the deal that we wanted, you are all so great
This was the easiest car buying experience I have ever...
This was the easiest car buying experience I have ever had. I highly recommend Joe to anyone that is considering buying a car. Joe made the experience hassle free and had excellent knowledge of the vehicle that I was interested in.
Thank you Steven!
I just had an excellent experience at Salerno Duane. Steven S. was fantastic! He was very professional and so personable. He made this the easiest car buying experience I have ever had. I would highly recommend him to anyone I know. Thank you so much Steven! I love the Explorer!
Great and quick sale of a new Bronco! Was an excellent...
Great and quick sale of a new Bronco! Was an excellent transaction. Well explained and well executed. Joe Cola and Sal were great to deal with and kept me posted throughout the transaction. Awesome interaction !!
Thank you Steven! We had a hard situation but Steven ,...
Thank you Steven! We had a hard situation but Steven , Jimmy , and the Salerno Duane Ford team made it happen . We couldn’t be more grateful ! Thank you
I was very happy with my experience with Joe in...
I was very happy with my experience with Joe in purchasing my Ford Escape. He was patient, did not pressure me at all. Very personable and pleasant to work with. I would buy from him again.
It was a terrific experience to purchase a vehicle from...
It was a terrific experience to purchase a vehicle from Joe Cola and Salerno Duane Ford, there was absolutely zero pressure to purchase the vehicle and any information we needed on the vehicle was readily available and all our questions were answered that left us with no hesitation to purchase the vehicle, a definite five star rating for salerno duane ford