Salerno Duane Ford

4.2
(935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Service Sales
Monday 8:00am–6:00pm 9:00am–8:00pm
Tuesday 8:00am–6:00pm 9:00am–8:00pm
Wednesday 8:00am–6:00pm 9:00am–8:00pm
Thursday 8:00am–6:00pm 9:00am–8:00pm
Friday 8:00am–6:00pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
(908) 277-6700 (908) 277-6700

Inventory

Special offers

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About our dealership

This seller has been on Cars.com since December 2022.
Your local family owned neighborhood Ford dealership. Servicing Summit and surrounding areas for over 30 years. Great selection of new and Certified Pre-owned vehicles. Fantastic service paired with quality vehicles through and through Make us your next stop!
Great selection. Personal Experience. Quick Transaction. Value Drive. Family Owned.

Service center

Phone number (908) 277-6700

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.2
(935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Ford from DealerRater.

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5.0

Salerno is always ready to help and they are very

Salerno is always ready to help and they are very professional and courteous i have been going there for years keep up the good work

5.0

Great service, very polite and always willing to help.

Great service, very polite and always willing to help. Schedule maintenance is easy to set up.

5.0

Great experience with Salerno Duane.

Great experience with Salerno Duane. They got me into a new vehicle very quickly without the need to spend extra time haggling with prices.

5.0

Salerno Duane is a very professional operation.

Salerno Duane is a very professional operation. Everyone is pleasant and concerned with customer satisfaction. In this day and age, you don't see that as a priority so much anymore. I will definitely recommend then. Great job Jimmy, Frank et al!

Dealer response

Thank you for your kind words and your review! Customer service is very important to us, and its truly a pleasure working with customers like yourself. Have a great day!

5.0

I don't do this but you won't leave me alone untill i

I don't do this but you won't leave me alone untill i right something so theres your 15 words

1.0

Recall service was not done at 5pm although I drop off

Recall service was not done at 5pm although I drop off the car at 8:45am

Dealer response

Very sorry to see you were not happy with your experience. We value our customers and their trust in us is very important to me. Please feel free to reach out to me to discuss further if needed. I would be happy to discuss the situation and any services to your vehicle. Thank you so much for your business and your time. Rich Hoffman, Service Director, Service Director, Ext: 3112

4.0

We appreciated you sticking to your word.

We appreciated you sticking to your word. issue, 1 key FOB not working only thing.

5.0

Wonderful sales experience.

Wonderful sales experience. Would recommend to anyone looking to purchase a new or used car

Dealer response

Thank you for your business and for sharing your experience! Truly appreciate it. :)

1.0

My Experience with the entire team at this dealership is

My Experience with the entire team at this dealership is the worst I have ever had to deal with. Untruthful, Incompetent, Hidden charges, Bate and switch!!! If it was not that I need this truck for my business I would of walked away.

Dealer response

Very sorry to hear that you were not happy with your experience. We would never want a customer to leave our dealership feeling that way, so please feel free to reach out to me when time allows to discuss. Thank you again for your feedback and your time. Jimmy Sosunov, 908-277-6700 ext 3314 

1.0

Took me a year and a half for a car to come in.

Took me a year and a half for a car to come in. Dealer mis ordered it and said they followed up with ford when they did not. Total mess.

Dealer response

Our sincerest apologies that you were not happy with your experience! Customer service is extremely important to us so we appreciate your feedback. Would love the opportunity to speak with you further on this. Please contact me when time allows. Thank you again for your feedback and your time. Jimmy Sosunov, 908-277-6700 ext 3314 

See all 935 reviews