Napleton Cadillac of Libertyville

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4.7
(227 reviews)
Visit Napleton Cadillac of Libertyville
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Service Sales
Monday 6:30am–6:00pm 9:00am–8:00pm
Tuesday 6:30am–6:00pm 9:00am–8:00pm
Wednesday 6:30am–6:00pm 9:00am–8:00pm
Thursday 6:30am–6:00pm 9:00am–8:00pm
Friday 6:30am–5:30pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
New (847) 693-7809 (847) 693-7809
Used (847) 693-4839 (847) 693-4839
Service (847) 693-4835 (847) 693-4835

Inventory

See all 71 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2019.
THE STORY CONTINUES
89 Years ago Mr. Napleton opened a small Buick dealership in Blue Island. Equipped with a strong work ethic and the philosophy that is if you treat people rightoffer them more for their money and give them great servicepeople would come back. And he was right. With the same philosophy we are proud to welcome our newest dealership-Napleton Cadillac.
You will enjoy the same exceptional car buying experience and customer satisfaction as the customers at all of our locations.
Second to NONE since 1931!

Service center

Phone number (847) 693-4835

Service hours

Monday
6:30am–6:00pm
Tuesday
6:30am–6:00pm
Wednesday
6:30am–6:00pm
Thursday
6:30am–6:00pm
Friday
6:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.7
(227 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

great experience

Very smooth and professional service. The drop off and pickup was very easy. My service guy Michael made the whole loaner and service process very enjoyable

5.0

Great Service

Purchased my SRX in 2012 and have regularly used their Service Department. Always great and courteous customer service. If waiting for your vehicle, comfortable waiting area with beverages. If your vehicle requires a longer service period, a courtesy vehicle is quickly arranged.

5.0

Keith in service was great and because of him I will...

Keith in service was great and because of him I will bring my car back there. I want to thank you . A new customer thanks

1.0

LIARS. TERRIBLE

Flew from New Orleans to purchase a denali that was suppose to be in perfect condition. They lied to us and said no damage or wear and tear. My husband got there and there was 4 dents, leather wear and stains. AWFUL.

Dealer response

Rachel, we try our best to accommodate all of our great customers. We do apologize that we did not meet your needs.

5.0

We received excellent service from Dominic and Dan and...

We received excellent service from Dominic and Dan and also the best price for our tradein. The transaction was flawles. Dan delivered the car to our house and assisted with the setup. This is the best Cadillac dealer we ever dealt with.

3.5

Bait and switch

Nice showroom and staff but when you get to the numbers, things fall apart. Advertised online prices on used/CPO will get tacked on a $900 'reconditioning' fee so you can't possibly pay what they advertise. Shady bait and switch. Sad to waste the time. If they were honest about pricing they would easily earn my business. I've bought several used cars and never had this issue before. I believe all Napleton stores do this.

Dealer response

Brad, I am sorry you had an unpleasant experience. Give me a call and I can try to help. Keith Herrera - General Sales Manager - 847-362-4100

5.0

Salespeople that know customer satisfaction

I was looking for a car for my son. I stopped by to see August Blancas as he helped me find my last Cadillac. August listened to me and understood our budget. He made a couple of suggestions that were nice cars, but not quite the right fit for my son. The third vehicle was the charm. It met our needs in most every way. August is very skilled in the auto business and you will be glad you dealt with him. I will also say that Rachel kept the paperwork moving along to get me on my way as it was becoming a late evening. August then offered to personally deliver the car to my home so I could surprise my son with his Cadillac. What a surprise!

5.0

Truly a professional team

Recently purchased our second Cadillac from Napleton Cadillac (first was from Weil Cadillac before the change of ownership). We continue to experience highly professional, courteous and customer focused purchases and service with this dealer. Our Cadillac representative was August Blancas and did a great job of putting us in what we could afford and needed, not just what he could sell. He was patient with our purchasing timeline and kept in touch. The service team is also outstanding and we've experienced that with our previous SRX and now XT5. It is why we came back!

5.0

VERY PROFESSIONAL AND ENTERTAINING

From the moment I met August Blancas and Michael Smith, I knew I had the right team working with me to secure the right car for my next purchase. These two men not only were very helpful but also kept it quite enjoyable and entertaining with the constant jokes. I will definitely be recommending this dealership for my friends and family. Tarena Franklin

5.0

New Cadillac CT6

John was great he help me out so much been looking for a new vehicle after my lease was up on my impala. Took a look at the Cadillac ct6 and John knew which one I wanted and he made it happen. He even drove it to me I stay in Milwaukee and he didn’t won’t me driving all the way back to Illinois thanks John , hope u enjoy the spotted cow .

Read all 227 reviews