Capistrano Mazda

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there.

I recently purchased a new CX5 from Capistrano Mazda and have nothing but great things to say about this dealership. I originally wanted a CX30 but changed my mind in the middle of the transaction. My salesman, Emon, went above and beyond to ensure I had all the info I needed to make the right decision. All pricing was upfront and never felt any pressure to lean either way on my choice. Would recommend this dealership to anyone in the SoCal area looking for a new/used Mazda!

Enjoyed meeting Rick and customer service was very helpful. I would recommend Mazda to anyone that is interested.

I love working with Cyrena! She’s great; very helpful. My car is holding up well and I feel confident in the services you provide.

The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never be back here for any services. Cyrena Moreno the sales person yesterday had a look in eyes that seemed wasn’t genuine and almost seemed guilty when I caught her speaking to the mechanic as I rounded the corner to let them know I would be needing my car back asap. Hector one of the repairmen came out to let me know they had performed the oil change and asked if I wanted a car wash which I affirmed yes I did before paying for that service only. Cyrena never apologized to me for making me feel uncomfortable in her raw approach to convincing me of further repairs. I told her I believed she is a good person but that she made me very uncomfortable and that’s why I will never go back to this dealership.

They quickly served me - they had the car I wanted and the sales wiman went above and beyond!

My experience at Capistrano Mazda is ALWAYS a positive one. Everyone goes beyond their fixed assignment and they are patiently available for helping with all my questions. This is the 2nd Mazda I purchased. I am confident in my choice of Mazda and this particular dealership. That’s why I keep coming back for purchases and repairs!

Best customer service of any Mazda deal ship I have taken my CX-9 to for repair. Great communication. I plan on buying my next Mazda from this dealership.

Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs

Great customer service and timely delivery service from the team.highly recommend it to anyone who is looking for a quality customer experience.