Capistrano Mazda

I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, the finance department worked with my credit union and was able to get me a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and the finance team for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car!

It’s always an enjoyable and seamless transaction with Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is amazing!

Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep

Prompt, friendly, accommodating, excellent service overall Helped me out in a time of need when my car suddenly broke down.

Hugo Diaz is awesome. He’s my service writer. Great gentleman to work with. Hugo deserves a huge raise because he is an asset to Capistrano Mazda.

Service advisor A J was good on keeping me updated about my car and telling what was needed to fix the problem.

Rick sold my new car to me and he was amazing. He was patient with my family & I, funny, informative, disarming, and encouraged me to reach out to him should I have more questions about my car. Grateful to have worked with him!

Staff were great, friendly, efficient and fast! The mechanic sent me a video showing everything he had done! Overall, a great experience!

Easy to work with. Videos of the inspections and text updates with confirmations are great. Technicians are responsive & helpful

My new car buying experience couldn't have been easier with Forouz and the entire team at Capistrano Mazda. While searching for a Miata, Forouz was the most straightforward to work with amongst the dealers I spoke with, and I traveled 150 miles to purchase the car because of it. I will happily refer others in the market for a Mazda or do business with them again in the future. They're a great example of how car sales should be.