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Capistrano Mazda

(1,582 reviews)
Visit Capistrano Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 735-0571 (877) 735-0571
Used (866) 523-6063 (866) 523-6063
Service (855) 209-1330 (855) 209-1330

Inventory

See all 199 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (855) 209-1330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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I always have a great experience with the dealership when I take my car in or for emergency visits. Everyone is professional and friendly as well as helpful

I always have a great experience with the dealership when I take my car in or for emergency visits. Everyone is professional and friendly as well as helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but resolved it and ended up still happy.

Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but resolved it and ended up still happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Shannon was very informative. She made sure I knew everything about the car before leaving. She was supering welcoming and kind. Definitely deserves a raise ??

Shannon was very informative. She made sure I knew everything about the car before leaving. She was supering welcoming and kind. Definitely deserves a raise ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very friendly, knowledgeable, and helpful I would definitely recommend Shannon to anyone, she is vVery friendly, knowledgeable, and helpful and went the extra mile to insure we were taken care of.

Very friendly, knowledgeable, and helpful I would definitely recommend Shannon to anyone, she is vVery friendly, knowledgeable, and helpful and went the extra mile to insure we were taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Shannon helped us through the whole process in an excellent and professional manner. Was very patient with us and very transparent with the whole process

Shannon helped us through the whole process in an excellent and professional manner. Was very patient with us and very transparent with the whole process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Honest, helpful, not aggressive, clear numbers, good discount. Clear pricing, great employees especially Shannon. No upselling on unwanted features. Good discount below MRSP. Great communication. Honest vibe.

Honest, helpful, not aggressive, clear numbers, good discount. Clear pricing, great employees especially Shannon. No upselling on unwanted features. Good discount below MRSP. Great communication. Honest vibe.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Honest and very competent Went out of their way explaining everything Complete customer satisfaction Award winning service

Honest and very competent Went out of their way explaining everything Complete customer satisfaction Award winning service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions.

Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very professional and courteous staff. I’ve always expericed an efficient, professional, and positive encounter.

Very professional and courteous staff. I’ve always expericed an efficient, professional, and positive encounter.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Shannon was great to work with. No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I highly recommend Capo Mazda.

Shannon was great to work with. No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I highly recommend Capo Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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