Reviews
The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.
The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.
Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.
AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!
Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.
Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1
Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.
Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Hugo was amazing He is efficient, communicative, and personable. Always a great experience at Capistrano Mazda.
Hugo was amazing He is efficient, communicative, and personable. Always a great experience at Capistrano Mazda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
The video of my car was very thorough and explained everything in a clear, professional way. While there was no available car for me, Hugo was able to find a spot for my car to be finished in time for the ride that I had. He is always kind and informative!
The video of my car was very thorough and explained everything in a clear, professional way. While there was no available car for me, Hugo was able to find a spot for my car to be finished in time for the ride that I had. He is always kind and informative!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Professional, knowledgeable, and always go out the way to accommodate me and my vehicle. They always have an appointment that's fit to my schedule, no matter what day of the week.
Professional, knowledgeable, and always go out the way to accommodate me and my vehicle. They always have an appointment that's fit to my schedule, no matter what day of the week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!