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Capistrano Mazda

(1,519 reviews)
Visit Capistrano Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 735-0571 (877) 735-0571
Used (866) 523-6063 (866) 523-6063
Service (855) 209-1330 (855) 209-1330

Inventory

See all 116 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (855) 209-1330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,519 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Moe and Shannon made us feel welcome from the beginning.

Moe and Shannon made us feel welcome from the beginning. Staff were very friendly. Shannon really cared about us and made sure we would get the best deal possible. She explained everything in details and kept in touch with us.

Moe and Shannon made us feel welcome from the beginning.

Moe and Shannon made us feel welcome from the beginning. Staff were very friendly. Shannon really cared about us and made sure we would get the best deal possible. She explained everything in details and kept in touch with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had an excellent experience at San Juan Capistrano

I had an excellent experience at San Juan Capistrano Mazda! They were professional, friendly and made the process of buying a car easy. I highly recommend them, especially their sales representative Forouz; she was knowledgeable and kind. Thank you Capistrano Mazda!

I had an excellent experience at San Juan Capistrano

I had an excellent experience at San Juan Capistrano Mazda! They were professional, friendly and made the process of buying a car easy. I highly recommend them, especially their sales representative Forouz; she was knowledgeable and kind. Thank you Capistrano Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great customer service.

Great customer service. Shannon was knowledgeable and did everything in a timely manner. Kevin also provided us with Great information as well

Great customer service.

Great customer service. Shannon was knowledgeable and did everything in a timely manner. Kevin also provided us with Great information as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I've done several deals with them.

I've done several deals with them. Always friendly and professional I've recommended them to a bunch of friends

I've done several deals with them.

I've done several deals with them. Always friendly and professional I've recommended them to a bunch of friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My car took a bit longer than expected but you let me use

My car took a bit longer than expected but you let me use the curtesy car so it was no problem for me at all. I was kept informed on my vehicle.

My car took a bit longer than expected but you let me use

My car took a bit longer than expected but you let me use the curtesy car so it was no problem for me at all. I was kept informed on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Efficient, professional, and kind The atmosphere was

Efficient, professional, and kind The atmosphere was nice, lounge was stocked and I liked the racecar in the showroom.

Efficient, professional, and kind The atmosphere was

Efficient, professional, and kind The atmosphere was nice, lounge was stocked and I liked the racecar in the showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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They make car buying easy and transparent.

They make car buying easy and transparent. I would recommend them to anyone in the market for a car.

They make car buying easy and transparent.

They make car buying easy and transparent. I would recommend them to anyone in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Staff was friendly and helpful Service was thorough, the

Staff was friendly and helpful Service was thorough, the woman at the front desk was very nice, and the video was helpful information as to what the car needed.

Staff was friendly and helpful Service was thorough, the

Staff was friendly and helpful Service was thorough, the woman at the front desk was very nice, and the video was helpful information as to what the car needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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AJ was excellent.

AJ was excellent. This was the best service I experienced at a car dealership for auto service. Staff were friendly, accommodating, and I felt no pressure to purchase anything in addition to the service needed (but I did anyways). The rental car was ready when I arrived and service was performed in a timely manner. I highly recommend Mazda San Juan Capistrano over Mazda Irvine.. Having an experience with both, I will be bringing my cars to San Juan Mazda from now on. Thank you!

AJ was excellent.

AJ was excellent. This was the best service I experienced at a car dealership for auto service. Staff were friendly, accommodating, and I felt no pressure to purchase anything in addition to the service needed (but I did anyways). The rental car was ready when I arrived and service was performed in a timely manner. I highly recommend Mazda San Juan Capistrano over Mazda Irvine.. Having an experience with both, I will be bringing my cars to San Juan Mazda from now on. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Quick scheduling, clear timeline, exceeded expectations

Quick scheduling, clear timeline, exceeded expectations Secured strong trade-in value with zero hassle. Would recommend

Quick scheduling, clear timeline, exceeded expectations

Quick scheduling, clear timeline, exceeded expectations Secured strong trade-in value with zero hassle. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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