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Capistrano Mazda

(1,641 reviews)
Visit Capistrano Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 735-0571 (877) 735-0571
Used (866) 523-6063 (866) 523-6063
Service (855) 209-1330 (855) 209-1330

Inventory

See all 165 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (855) 209-1330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Disappointing. Have been leasing for 10+ years with you all and this might be my final. Dropped my car off at 7:45 and they didn't even start working on it till I called at 12:45. Also tried to make me pay even though this was covered in my lease.

Disappointing. Have been leasing for 10+ years with you all and this might be my final. Dropped my car off at 7:45 and they didn't even start working on it till I called at 12:45. Also tried to make me pay even though this was covered in my lease.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and have looped in our management team to address your concerns. If you have anything to add or need any further assistance, please email us at [email protected].

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10 out of 10 rating for Hugo and Capo Mazda. Hugo is a great communicator. He kept me apprised of the status of my vehicle repairs throughout and treated me like a valued customer. The level of service and professionalism I receive at Capo Mazda are why I will buy from their dealership again. They treat me like family. Thank you, Hugo.

10 out of 10 rating for Hugo and Capo Mazda. Hugo is a great communicator. He kept me apprised of the status of my vehicle repairs throughout and treated me like a valued customer. The level of service and professionalism I receive at Capo Mazda are why I will buy from their dealership again. They treat me like family. Thank you, Hugo.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Hugo answered all my questions. He gave me the information I needed to decide how much work to do on my 1990 Miata.

Hugo answered all my questions. He gave me the information I needed to decide how much work to do on my 1990 Miata.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.

The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.

Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.

AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!

Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.

Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1

Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.

Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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