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Capistrano Mazda

(1,539 reviews)
Visit Capistrano Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 735-0571 (877) 735-0571
Used (866) 523-6063 (866) 523-6063
Service (855) 209-1330 (855) 209-1330

Inventory

See all 155 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (855) 209-1330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,539 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Great people and amazing service as always. Can't recommend enough!!! They take care of you and your car.

Great people and amazing service as always. Can't recommend enough!!! They take care of you and your car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The people at Capistrano Mazda were very friendly and did not use any high pressure tactics. I was able to test drive multiple cars and came back several times. I ordered a vehicle from them and was willing to wait for its delivery. Upon stopping in one day just to check on status of the car; I noticed another vehicle and spoke with my sales rep about it and when we looked it up on the website it was not there yet. As we were discussing the model the sales manager walked by to say hi. We started chatting about the vehicle as the porter was taking the car away to the storage lot. Moe the sales manager quickly called the porter and had it brought back. Shannon my sales representative quickly got the car ready and we went for a drive. A few days later I decided on the recently arrived vehicle and not to wait for the ordered car. I did all the negotiating over the phone with Shannon and Moe. When I asked to have the paperwork ready and the car prepared for delivery before arriving at the dealership it was done! Shannon and Moe got everything ready and Shannon even sent me a video of the car sitting out front of the dealership waiting. Paperwork was quick and the Finance manger was professional with zero high pressure tactics. He made some offers on products when I declined that was it. I want to give a very special shout out to Shannon Swenson and Moe Afzal, I will comeback to this dealership again because of their professionalism and friendly nature.

The people at Capistrano Mazda were very friendly and did not use any high pressure tactics. I was able to test drive multiple cars and came back several times. I ordered a vehicle from them and was willing to wait for its delivery. Upon stopping in one day just to check on status of the car; I noticed another vehicle and spoke with my sales rep about it and when we looked it up on the website it was not there yet. As we were discussing the model the sales manager walked by to say hi. We started chatting about the vehicle as the porter was taking the car away to the storage lot. Moe the sales manager quickly called the porter and had it brought back. Shannon my sales representative quickly got the car ready and we went for a drive. A few days later I decided on the recently arrived vehicle and not to wait for the ordered car. I did all the negotiating over the phone with Shannon and Moe. When I asked to have the paperwork ready and the car prepared for delivery before arriving at the dealership it was done! Shannon and Moe got everything ready and Shannon even sent me a video of the car sitting out front of the dealership waiting. Paperwork was quick and the Finance manger was professional with zero high pressure tactics. He made some offers on products when I declined that was it. I want to give a very special shout out to Shannon Swenson and Moe Afzal, I will comeback to this dealership again because of their professionalism and friendly nature.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Clean, nice, nice people, very helpful! Forouz was awesome! The car is better than I expected and I did a lot of research

Clean, nice, nice people, very helpful! Forouz was awesome! The car is better than I expected and I did a lot of research

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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It was a great experience, they helped me to found what I need and want to get a new lease car. Thank you so much!

It was a great experience, they helped me to found what I need and want to get a new lease car. Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great, great great. Pro, pro, pro Best dealer in So Cal Friendly, Friendly. Friendly Accommodating

Great, great great. Pro, pro, pro Best dealer in So Cal Friendly, Friendly. Friendly Accommodating

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They were very responsive and efficient. Great customer service and good turnaround time. I would definitely recommend them.

They were very responsive and efficient. Great customer service and good turnaround time. I would definitely recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone was very helpful and nice Prompt service and I was able to use a loaner car which was convenient for my schedule

Everyone was very helpful and nice Prompt service and I was able to use a loaner car which was convenient for my schedule

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Marcin was knowledgeable, helpful, and fast. I had been a customer in their service department and their sales was equally great.

Marcin was knowledgeable, helpful, and fast. I had been a customer in their service department and their sales was equally great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very good service. Friendly knowledgeable staff explained everything very well. Service was completed on time - actually a little early.

Very good service. Friendly knowledgeable staff explained everything very well. Service was completed on time - actually a little early.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent staff , very informative with each step of purchase! Just a very nice experience to purchase a vehicle from Capistrano Mazda.

Excellent staff , very informative with each step of purchase! Just a very nice experience to purchase a vehicle from Capistrano Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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