Reviews
Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep
Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt, friendly, accommodating, excellent service overall Helped me out in a time of need when my car suddenly broke down.
Prompt, friendly, accommodating, excellent service overall Helped me out in a time of need when my car suddenly broke down.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hugo Diaz is awesome. He’s my service writer. Great gentleman to work with. Hugo deserves a huge raise because he is an asset to Capistrano Mazda.
Hugo Diaz is awesome. He’s my service writer. Great gentleman to work with. Hugo deserves a huge raise because he is an asset to Capistrano Mazda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor A J was good on keeping me updated about my car and telling what was needed to fix the problem.
Service advisor A J was good on keeping me updated about my car and telling what was needed to fix the problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Rick sold my new car to me and he was amazing. He was patient with my family & I, funny, informative, disarming, and encouraged me to reach out to him should I have more questions about my car. Grateful to have worked with him!
Rick sold my new car to me and he was amazing. He was patient with my family & I, funny, informative, disarming, and encouraged me to reach out to him should I have more questions about my car. Grateful to have worked with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Staff were great, friendly, efficient and fast! The mechanic sent me a video showing everything he had done! Overall, a great experience!
Staff were great, friendly, efficient and fast! The mechanic sent me a video showing everything he had done! Overall, a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Easy to work with. Videos of the inspections and text updates with confirmations are great. Technicians are responsive & helpful
Easy to work with. Videos of the inspections and text updates with confirmations are great. Technicians are responsive & helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
My new car buying experience couldn't have been easier with Forouz and the entire team at Capistrano Mazda. While searching for a Miata, Forouz was the most straightforward to work with amongst the dealers I spoke with, and I traveled 150 miles to purchase the car because of it. I will happily refer others in the market for a Mazda or do business with them again in the future. They're a great example of how car sales should be.
My new car buying experience couldn't have been easier with Forouz and the entire team at Capistrano Mazda. While searching for a Miata, Forouz was the most straightforward to work with amongst the dealers I spoke with, and I traveled 150 miles to purchase the car because of it. I will happily refer others in the market for a Mazda or do business with them again in the future. They're a great example of how car sales should be.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Daniel was outstanding in the entire process and Tom helped us with accessories. Good place to buy cars.
Daniel was outstanding in the entire process and Tom helped us with accessories. Good place to buy cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
I really appreciated that, before servicing my car, the staff took photos of the vehicle. During my previous visit, my wheel, license plate, and license plate frame were damaged, and the plate was bent. I had to come back twice to get everything resolved. This time, the condition of my car was documented with photos before the service, which gave me peace of mind. Overall, the service was much better than my previous experience. Thank you for the improvement.
I really appreciated that, before servicing my car, the staff took photos of the vehicle. During my previous visit, my wheel, license plate, and license plate frame were damaged, and the plate was bent. I had to come back twice to get everything resolved. This time, the condition of my car was documented with photos before the service, which gave me peace of mind. Overall, the service was much better than my previous experience. Thank you for the improvement.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!