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Capistrano Mazda

(1,624 reviews)
Visit Capistrano Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 735-0571 (877) 735-0571
Used (866) 523-6063 (866) 523-6063
Service (855) 209-1330 (855) 209-1330

Inventory

See all 175 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (855) 209-1330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep

Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Prompt, friendly, accommodating, excellent service overall Helped me out in a time of need when my car suddenly broke down.

Prompt, friendly, accommodating, excellent service overall Helped me out in a time of need when my car suddenly broke down.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Hugo Diaz is awesome. He’s my service writer. Great gentleman to work with. Hugo deserves a huge raise because he is an asset to Capistrano Mazda.

Hugo Diaz is awesome. He’s my service writer. Great gentleman to work with. Hugo deserves a huge raise because he is an asset to Capistrano Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service advisor A J was good on keeping me updated about my car and telling what was needed to fix the problem.

Service advisor A J was good on keeping me updated about my car and telling what was needed to fix the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Rick sold my new car to me and he was amazing. He was patient with my family & I, funny, informative, disarming, and encouraged me to reach out to him should I have more questions about my car. Grateful to have worked with him!

Rick sold my new car to me and he was amazing. He was patient with my family & I, funny, informative, disarming, and encouraged me to reach out to him should I have more questions about my car. Grateful to have worked with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Staff were great, friendly, efficient and fast! The mechanic sent me a video showing everything he had done! Overall, a great experience!

Staff were great, friendly, efficient and fast! The mechanic sent me a video showing everything he had done! Overall, a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Easy to work with. Videos of the inspections and text updates with confirmations are great. Technicians are responsive & helpful

Easy to work with. Videos of the inspections and text updates with confirmations are great. Technicians are responsive & helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My new car buying experience couldn't have been easier with Forouz and the entire team at Capistrano Mazda. While searching for a Miata, Forouz was the most straightforward to work with amongst the dealers I spoke with, and I traveled 150 miles to purchase the car because of it. I will happily refer others in the market for a Mazda or do business with them again in the future. They're a great example of how car sales should be.

My new car buying experience couldn't have been easier with Forouz and the entire team at Capistrano Mazda. While searching for a Miata, Forouz was the most straightforward to work with amongst the dealers I spoke with, and I traveled 150 miles to purchase the car because of it. I will happily refer others in the market for a Mazda or do business with them again in the future. They're a great example of how car sales should be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Daniel was outstanding in the entire process and Tom helped us with accessories. Good place to buy cars.

Daniel was outstanding in the entire process and Tom helped us with accessories. Good place to buy cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I really appreciated that, before servicing my car, the staff took photos of the vehicle. During my previous visit, my wheel, license plate, and license plate frame were damaged, and the plate was bent. I had to come back twice to get everything resolved. This time, the condition of my car was documented with photos before the service, which gave me peace of mind. Overall, the service was much better than my previous experience. Thank you for the improvement.

I really appreciated that, before servicing my car, the staff took photos of the vehicle. During my previous visit, my wheel, license plate, and license plate frame were damaged, and the plate was bent. I had to come back twice to get everything resolved. This time, the condition of my car was documented with photos before the service, which gave me peace of mind. Overall, the service was much better than my previous experience. Thank you for the improvement.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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