Reviews
Disappointing. Have been leasing for 10+ years with you all and this might be my final. Dropped my car off at 7:45 and they didn't even start working on it till I called at 12:45. Also tried to make me pay even though this was covered in my lease.
Disappointing. Have been leasing for 10+ years with you all and this might be my final. Dropped my car off at 7:45 and they didn't even start working on it till I called at 12:45. Also tried to make me pay even though this was covered in my lease.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
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10 out of 10 rating for Hugo and Capo Mazda. Hugo is a great communicator. He kept me apprised of the status of my vehicle repairs throughout and treated me like a valued customer. The level of service and professionalism I receive at Capo Mazda are why I will buy from their dealership again. They treat me like family. Thank you, Hugo.
10 out of 10 rating for Hugo and Capo Mazda. Hugo is a great communicator. He kept me apprised of the status of my vehicle repairs throughout and treated me like a valued customer. The level of service and professionalism I receive at Capo Mazda are why I will buy from their dealership again. They treat me like family. Thank you, Hugo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Hugo answered all my questions. He gave me the information I needed to decide how much work to do on my 1990 Miata.
Hugo answered all my questions. He gave me the information I needed to decide how much work to do on my 1990 Miata.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.
The service department was well run and thorough. I needed routine maintenance and a fender repair, so they needed the car for more than 1 day. I was ready to ask for a loaner car, but they offered one without me asking. That was a nice surprise since other dealers I've used in the past make you beg for a loaner. It was nice to get a video sent during the process with the technician explaining what they saw and what they recommended be done. That was a nice touch. The maintenance was done well, and the repair looked flawless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.
Excellent customer service. Always, caring and courteous. Take care of the car in a timely manor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.
AJ made my appointment. . I was notified immediately of any findings via text. My car was serviced promptly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!
Great service as always. They are always so helpful and kind. I'm grateful to have such caring people working on my car!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.
Quick The issue, that I didn't even realize my car had, was efficiently and quickly resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1
Vehicle purchases have always been smooth and fairly quick. Service is always on time. 1
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.
Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!