[{"id":392884,"personPtyId":39172290,"firstName":"Forouz","lastName":"Mohisefat","titleText":"Sales Consultant","shortBioText":"When she isn\u001at in the showroom, she enjoys photography, painting, gardening and reading. Forouz is a coffee lover as well as beautiful colors, sunshine and amazing people. \r\n\r\nA proud owner of a Mazda2, Forouz loves the simplicity of her vehicle.\r\n\u001aThe fact that there is always a parking spot for it, and I love driving it around when I need to think or relax!","emailTxt":"fmohisefat@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/a332074d0d6d.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1464739200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":294910,"firstName":"Paul","lastName":"Clark","titleText":"Finance Manager","emailTxt":"pclark@capovw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/b2c69191576e.jpg","drDealerId":21322,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":472537,"personPtyId":39157498,"firstName":"Rick","lastName":"Katz","titleText":"Sales & Leasing Consultant","shortBioText":"Grew up in Boston. Been in the Automotive Aftermarket for 30+ years. Sold Hardparts as well as Accessories.","emailTxt":"rkatz@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/2c8c9b925eff.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":294897,"personPtyId":39145328,"firstName":"Fredy","lastName":"Campos","titleText":"Master Service Advisor","emailTxt":"fcampos@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/63e2304d164c.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"791596800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":294888,"personPtyId":39168098,"firstName":"Marcin","lastName":"Paluch","titleText":"Sales & Leasing Consultant","emailTxt":"mpaluch@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/e5492b7cc4a6.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294886,"personPtyId":39168055,"firstName":"Whitney","lastName":"Bowens","titleText":"Sales & Leasing Consultant","shortBioText":"Whitney Bowens is an Orange County resident who is passionate about people, making a difference, cooking Italian cuisine and of course Mazda. She graduated from the University of Northern Colorado where she received a Bachelor of Fine Arts, and minored in Psychology and Sociology. Before coming to Mazda, she worked as an Executive Assistant for Taco Bell Corporate, as well as with online reputation management and search engine optimization in more recent years. When she is not at working you can find her zooming around the beach, volunteering with Alzheimer\u001as patients, and enjoying the towns of San Juan Capistrano and surrounding cities.","emailTxt":"wbowens@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/0d546d3e72b3.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294903,"personPtyId":39166064,"firstName":"Julie","lastName":"Heim","titleText":"Receptionist & Service Assistant","emailTxt":"jheim@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/5e1ac5e9c8af.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":294900,"firstName":"Hector","lastName":"Arvizu","titleText":"Mazda Shop Foreman/Master Technician","emailTxt":"harvizu@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/beb9ff522e1f.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":293703,"personPtyId":39145055,"firstName":"Moe","lastName":"Afzal","titleText":"Sales Manager","emailTxt":"mafzal@capovwmazda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/38395f73cc17.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294914,"firstName":"Kevin","lastName":"Dooris","titleText":"Finance Director","emailTxt":"kdooris@capovw.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/5685237316ec.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":294907,"firstName":"Larry","lastName":"Ulrich","titleText":"Parts Driver","emailTxt":"lulrich@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8a626e0257b3.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294912,"personPtyId":39167089,"firstName":"Glenn","lastName":"Haylings","titleText":"Parts Director","emailTxt":"ghaylings@capovw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d8dce85fce8a.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294915,"personPtyId":39167085,"firstName":"Harry","lastName":"Haber","titleText":"Used Car Manager","emailTxt":"hhaber@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/12e8ab650595.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":294913,"firstName":"Josh","lastName":"Jaurequi","titleText":"Assistant Parts Manager","emailTxt":"jjaurequi@capovw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4a5e01fddd3d.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294911,"personPtyId":48114400,"firstName":"Lou","lastName":"Bastiaans","titleText":"Service Manager","emailTxt":"lbastiaans@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9c81ef5e018a.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":294917,"firstName":"Edward","lastName":"Rodriguez","titleText":"Shuttle Driver","emailTxt":"erodriguez@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b98986e685d0.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"}]

Reviews

4.9 out of 5 4.9
412 lifetime reviews. Includes reviews of Capistrano Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 30, 2018

    I was ready to start looking at new cars after owning and loving my Mercedes for over 14 years. My daughter was insistent I go talk to the guys at Mazda... and at least take a look- she said Mazda???s come a long way and she was sure I???d find my next car there. So to appease my daughter I went to Capo Mazda and met the sales managers who introduced me to Diego. Diego knew what questions to ask me so he could show me exactly what I wanted and within half an hour I was coming back from a test drive and now had a whole bunch of questions for him! The whole team punched the numbers and made it very clear what my options were and what I was looking at, and it was easy for me to decide that I was going home with a new Mazda CX-5 that night! Diego showed me all the luxuries that the new technology had to offer along with some great safety features I didn???t know about. He answered all my questions and even introduced me to some of the service department staff so I feel very confident I am going to be well taken care of by the team at Capo Mazda!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathy,Thank you for the glowing review! We are so excited to hear that you took your daughters awesome advice and transitioned into a new Mazda! We're... also happy to hear that Diego took such great care of you! Thank you for recommending us and welcome to the Capo Mazda family!


    Worked with:
    Fredy Campos

    Master Service Advisor

    (5.0) 156 reviews

    Moe Afzal

    Sales Manager

    (4.9) 88 reviews

  • 5.0 out of 5
    November 30, 2018

    Been through a couple terrible to mediocre Mazda dealers in the OC area before finding this gem. The sales rep Forouz, her manager Tom, and even the finance... person Paul were all very tentative and professional. Forouz was very patient in hearing and working with my needs and concerns, and at the end we struck a deal that everyone was happy with. Forouz even delivered my car to me personally since I wasn???t able to drive it home the day I bought it. My wife and I think this is the best dealership experience we???d ever had. If you have numerous Mazda???s in your area and this is one of them, don???t hesitate to pay them a visit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review and congratulations on your new Mazda! We are so happy to hear that Forouz, Tom and Paul took great care of you! We ap...preciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 72 reviews

    Paul Clark

    Finance Manager

    (5.0) 75 reviews

  • 5.0 out of 5
    November 30, 2018

    My wife needed a new car and Diego really went out of his way to find us one that we could afford. When dealing with finding a new car, the last thing... you want to experience is more headache and having to jump through uneccessary hoops and both Diego and Paul made the process and simple and painless as possible.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Isaiah,Thank you for the 5-star review! We are truly happy that Diego and Paul were able to get your wife into a vehicle and provided you with excepti...onal customer service. We appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Paul Clark

    Finance Manager

    (5.0) 75 reviews

  • 5.0 out of 5
    November 30, 2018

    I totaled my car and was in need of a new car fast. Diego facilititated the agreement between financing and everything in-between all over the phone. All... I had to do in person was sign the paperwork and pickup the car. Once at the dealership, everything took less than an hour. The customer service I received was extraordinary and will definitely be returning for my next purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Haley,We are very sorry to hear that your vehicle was totaled but are so happy that not only are you safe, but also that Diego was able to get you int...o a vehicle quickly! We appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Paul Clark

    Finance Manager

    (5.0) 75 reviews

  • 5.0 out of 5
    November 28, 2018

    I went through CarGurus when I was searching for a vehicle. They connected me with Capistrano Mazda, Diego Blakely & Jerry Aydemir made the buying experience... super easy. I was so dreading the paper work and time I thought it would take. They even delivered my vehicle to San Marcos...now that was something I never experienced. Thanks to all of them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are so happy to hear your time spent with us was enjoyable! We appreciate you recommending us and welcome to the C...apo Mazda family!

  • 5.0 out of 5
    November 27, 2018

    My wife and I needed a new car and weren't familiar with Mazda at all. Came in and Forouz greeted us with a big smile and after she told us all about the... car we were interested in she helped us choose the one that had all we wanted. Pricing was easy and they gave us a good deal the first time and we left with our Mazda CX-5. I recommend this dealership and their investment if you are looking to have a good experience and work with Forouz if you are looking for an honest sales person. Thank you Capistrano Mazda and Forouz.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are truly happy Forouz was able to get you into a great vehicle and give you a run through of all of the great fea...tures Mazda has to offer. We appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 72 reviews

    Paul Clark

    Finance Manager

    (5.0) 75 reviews

  • 5.0 out of 5
    November 26, 2018

    This was by far the best and easiest car buying experience I???ve ever had. Forouz and the whole Capo Mazda team really took care of me. Forouz gave me... a great quote right off the bat. I was in and out in about 2.5 hours, including a test drive and all the paperwork and financing (Chris in financing was awesome). Super nice dealership with great amenities. Forouz really made the entire experience very pleasant and easy. She is very kind and looks after her clients. Will definitely be coming back here and working with Forouz again on my next Mazda purchase!!! Thanks Forouz! Thanks Capo Mazda!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are truly happy to hear that your time spent with Forouz was enjoyable and easy. We appreciate you recommending us... and welcome to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 72 reviews

  • 5.0 out of 5
    November 25, 2018

    I went to many dealerships and this was one of the few that actually left me happy after leaving. Rick Katz might be the friendliest and most helpful salesman... out there. He is committed to customer service and is honest. 10/10 would recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David,Thank you for the kind review! We are truly happy to have Rick on our team and glad to hear that he took great care of you. Congrats on your new... vehicle and welcome to the Capo Mazda family!


    Worked with:
    Rick Katz

    Sales & Leasing Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    November 18, 2018

    I was in for new tires, and this gentleman came second to none! They didn't have my size tires, however he did everything possible to accommodate and help... my family and I. His costumer service is excellent, he kept me informed and was very friendly. He went above and beyond any other dealership I have ever been to. So thank you Fredy, without you our vacation wouldn't of turned out as great as it did!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are so happy to hear that Fredy took exceptional care of you. We hope you enjoyed the rest of your vacation and ap...preciate you recommending us. Welcome to the Capo Mazda family!


    Worked with:
    Fredy Campos

    Master Service Advisor

    (5.0) 156 reviews

  • 5.0 out of 5
    November 16, 2018

    From great up front pricing to picking me up from the train station to get my car, AJ and the rest of the Capistrano team did a great job. They were especially... helpful with a unique registration situation and communicated well throughout the whole process. My best dealership experience yet!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are so happy to hear that AJ took great care of you. We appreciate you recommending us and welcome to the Capo Maz...da family!

View More Reviews