[{"id":392884,"personPtyId":39172290,"firstName":"Forouz","lastName":"Mohisefat","titleText":"Sales Consultant","shortBioText":"When she isn\u001at in the showroom, she enjoys photography, painting, gardening and reading. Forouz is a coffee lover as well as beautiful colors, sunshine and amazing people. \r\n\r\nA proud owner of a Mazda2, Forouz loves the simplicity of her vehicle.\r\n\u001aThe fact that there is always a parking spot for it, and I love driving it around when I need to think or relax!","emailTxt":"fmohisefat@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/a332074d0d6d.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1464739200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":472537,"personPtyId":39157498,"firstName":"Rick","lastName":"Katz","titleText":"Sales & Leasing Consultant","shortBioText":"Grew up in Boston. Been in the Automotive Aftermarket for 30+ years. Sold Hardparts as well as Accessories.","emailTxt":"rkatz@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/2c8c9b925eff.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":294910,"firstName":"Paul","lastName":"Clark","titleText":"Finance Manager","emailTxt":"pclark@capovw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/b2c69191576e.jpg","drDealerId":21322,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":294897,"personPtyId":39145328,"firstName":"Fredy","lastName":"Campos","titleText":"Master Service Advisor","emailTxt":"fcampos@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/63e2304d164c.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"791596800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":320649,"personPtyId":39146577,"firstName":"Diego","lastName":"Blakely","titleText":"Sales & Leasing Consultant","emailTxt":"dblakely@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/fc3e3e62265f.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294903,"personPtyId":39166064,"firstName":"Julie","lastName":"Heim","titleText":"Receptionist & Service Assistant","emailTxt":"jheim@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/5e1ac5e9c8af.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":293700,"personPtyId":39134575,"firstName":"Gary","lastName":"Willenborg","titleText":"General Manager","emailTxt":"gwillenborg@capovw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/9a50c7b9e61c.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":294888,"personPtyId":39168098,"firstName":"Marcin","lastName":"Paluch","titleText":"Sales & Leasing Consultant","emailTxt":"mpaluch@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/e5492b7cc4a6.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294886,"personPtyId":39168055,"firstName":"Whitney","lastName":"Bowens","titleText":"Sales & Leasing Consultant","shortBioText":"Whitney Bowens is an Orange County resident who is passionate about people, making a difference, cooking Italian cuisine and of course Mazda. She graduated from the University of Northern Colorado where she received a Bachelor of Fine Arts, and minored in Psychology and Sociology. Before coming to Mazda, she worked as an Executive Assistant for Taco Bell Corporate, as well as with online reputation management and search engine optimization in more recent years. When she is not at working you can find her zooming around the beach, volunteering with Alzheimer\u001as patients, and enjoying the towns of San Juan Capistrano and surrounding cities.","emailTxt":"wbowens@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/0d546d3e72b3.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":346260,"personPtyId":39147564,"firstName":"Jerry","lastName":"Aydemir","titleText":"Sales & Leasing Consultant","emailTxt":"jaydemir@capovwmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/62ed411ddb65.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":293701,"personPtyId":39145054,"firstName":"Tom","lastName":"Deering","titleText":"General Sales Manager","emailTxt":"tdeering@capovwmazda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/cbdd7e827c27.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":293703,"personPtyId":39145055,"firstName":"Moe","lastName":"Afzal","titleText":"Sales Manager","emailTxt":"mafzal@capovwmazda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/38395f73cc17.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294914,"firstName":"Kevin","lastName":"Dooris","titleText":"Finance Director","emailTxt":"kdooris@capovw.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/5685237316ec.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":320653,"personPtyId":39146597,"firstName":"AJ","lastName":"Jamshidi","titleText":"Sales & Leasing Consultant","emailTxt":"ajamshidi@capovwmazda.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/5c579cf4e25e.jpg","drDealerId":21322,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":294900,"firstName":"Hector","lastName":"Arvizu","titleText":"Mazda Shop Foreman/Master Technician","emailTxt":"harvizu@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/beb9ff522e1f.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":294907,"firstName":"Larry","lastName":"Ulrich","titleText":"Parts Driver","emailTxt":"lulrich@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8a626e0257b3.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294912,"personPtyId":39167089,"firstName":"Glenn","lastName":"Haylings","titleText":"Parts Director","emailTxt":"ghaylings@capovw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d8dce85fce8a.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294915,"personPtyId":39167085,"firstName":"Harry","lastName":"Haber","titleText":"Used Car Manager","emailTxt":"hhaber@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/12e8ab650595.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":294913,"firstName":"Josh","lastName":"Jaurequi","titleText":"Assistant Parts Manager","emailTxt":"jjaurequi@capovw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4a5e01fddd3d.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294917,"firstName":"Edward","lastName":"Rodriguez","titleText":"Shuttle Driver","emailTxt":"erodriguez@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b98986e685d0.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":294911,"personPtyId":48114400,"firstName":"Lou","lastName":"Bastiaans","titleText":"Service Manager","emailTxt":"lbastiaans@capovwmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9c81ef5e018a.jpg","drDealerId":21322,"certifiedEmployee":false,"deptDscrp":"Service"}]

Reviews

4.9 out of 5 4.9
374 lifetime reviews. Includes reviews of Capistrano Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 10, 2018

    Forouz was very friendly & helpful. She made the buying experience a pleasant one. She went over the cars features in great detail. I???m very happy with... my new Mazda!

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    Capistrano Mazda

    Thank you for the 5-star review! We are so happy that your time spent with Forouz was enjoyable and easy. We appreciate you recommending us and welcom...e to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    October 10, 2018

    I had a wonderful experience at Capistrano Mazda where I bought my certified pre-owned Mazda 3. Rick Katz was a very genuine, pressure free, friendly,... and knowledgeable salesperson. He listened to what I was looking for and my budget then started showing me car options. I went on quite a few test drives and he was patient with me . Rick made the whole buying a car experience easy and enjoyable. The showroom is modern and comfortable- we got drinks and snacks and my fiance watched the baseball game while we did the paperwork! I love my new car and I???m so glad I went to Capistrano Mazda !

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    Capistrano Mazda

    Thank you for the 5-star review and congratulations on your new Mazda3! We are so happy to hear that Rick took great care of you, and that your fianc¿...¿ was able to watch the game! We appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Rick Katz

    Sales & Leasing Consultant

    (5.0) 15 reviews

    Gary Willenborg

    General Manager

    (5.0) 7 reviews

    Tom Deering

    General Sales Manager

    (4.9) 81 reviews

  • 5.0 out of 5
    October 7, 2018

    Your my 5 Star.... To make everything Happen for my dream car ! You made it work with your Positive Smile all the way thur the process of getting the... job done. Thank You!

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    Capistrano Mazda

    Thank you for such a kind review! We are so happy that Forouz got you into your dream car and that you enjoyed your time here. We appreciate you recom...mending us and welcome to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    October 5, 2018

    Very pleased with my first visit to the dealership. Unique clutch problem with my 2006 Miata MX-5 which was assessed with a solution within a couple of... hours, and the new parts were delivered the next day while I was provided a new loaner car for transportation. Fredy Campos is a true professional in the auto service industry and was involved with my repair every step and keep me informed during the work. My vehicle will go back soon for regular maintenance. They earned my loyalty.

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    Capistrano Mazda

    Dale, Thank you for the 5-star review! We are so happy to hear that Fredy and the rest of our Service Department took great care of you and figured o...ut the issues concerning your clutch. We appreciate you recommending us and look forward to seeing you next time, Welcome to the Capo Mazda family!

  • 5.0 out of 5
    October 3, 2018

    I had asked a few other other dealerships about a MX5 RF with selected features and in my color choice since they debuted in 2017. No one seemed to be... able to get it for me. Then I tried Capo and A.J. thought outside of the box to get me a 2019 delivered. I signed the paperwork on my birthday. To add icing on the cake Paul made the financing a painless process and set up a financing deal at my target monthly payment with a rate under my unspoken target. Awesome work!

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    Capistrano Mazda

    Thank you for such a nice review! Congratulations on your new MX-5 and Happy Birthday! We are so happy that AJ was able to make this come together for... you. We appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Paul Clark

    Finance Manager

    (5.0) 64 reviews

    Tom Deering

    General Sales Manager

    (4.9) 81 reviews

    AJ Jamshidi

    Sales & Leasing Consultant

    (4.8) 30 reviews

  • 4.8 out of 5
    October 2, 2018

    The service on my mazda was easy to schedule and was done quickly and well. Fredy was very informative and helfpul in getting me what I needed. Im happy... to have Fredy and this dealership for my vehicles needs.

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    Capistrano Mazda

    Thank you for the 5-star review! We are so happy that Fredy was able to take care of you. We appreciate you recommending us and welcome to the Capo Ma...zda family!


    Worked with:
    Fredy Campos

    Master Service Advisor

    (5.0) 148 reviews

  • 4.8 out of 5
    October 1, 2018

    Rick went so far as to create a video tour of the car I was asking about, and he was very friendly! When I went to test drive it, it was a very pleasant... experience, and when I went back later to finalize everything, it was streamlined and easy!

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    Capistrano Mazda

    Thank you for the 5-star review! We are truly happy to hear that you enjoyed your time with Rick. We appreciate you recommending us and welcome to the... Capo Mazda family!


    Worked with:
    Rick Katz

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    October 1, 2018

    Forouz is awesome! She was extremely easy to work with. She advised me get exactly what I was looking for in a new automobile. Very friendly dealership,... would definitely recommend her to anyone who is looking for a new or used vehicle.

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    Capistrano Mazda

    Thank you for the 5-star review and congrats on your new vehicle! We are so happy to hear that your time spent with Forouz was enjoyable and easy. We ...appreciate you recommending us and welcome to the Capo Mazda family!


    Worked with:
    Forouz Mohisefat

    Sales Consultant

    (5.0) 51 reviews

  • 4.8 out of 5
    September 28, 2018

    We had a late night incident on a Friday with our new CX-5 that resulted in a punctured tire on sidewall so it was unrepairable. I called service on Saturday... morning and worked with Cyrene (Service Advisor) and she agreed we could tow car back to my dealer for replacement. They were very busy that day but she did as she stated and squeezed me in for repairs. She was very sincere and really cared about helping out me as a customer and satisfying my needs as we were planning to head back to inland empire that Sunday. Cyrene was an absolute perfect example of what your business and any customer could want from unplanned service. She was knowledgeable, helpful, sincere, stayed on top of our concern and went the extra mile to make a bad situation tolerable and pleasant for this customer. It was my first visit and impression of your service and all interactions were A+++++. Thank you Cyrene, the dealership is lucky to have you. So YES I'd recommend their service.

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    Capistrano Mazda

    Thank you for such a kind review! We are so happy to hear that Cyrene was able to accommodate you and get you safely back on the road for your drive t...o Inland Empire. We appreciate you recommending us and welcome to the Capo Mazda family!

  • 5.0 out of 5
    September 27, 2018

    I came in like right before they were closing and fredy fixed my center consol bc im crazy and broke it through the bottom. fredy is my angel he fixed... it like right away!!!

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    0 people out of 0 found this review helpful. Did you?
    Capistrano Mazda

    We are so happy to hear that Fredy was able to fix your center console! We are always here to help and we appreciate you recommending us to friends an...d family!


    Worked with:
    Fredy Campos

    Master Service Advisor

    (5.0) 148 reviews

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