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Capistrano Mazda

(1,360 reviews)
Visit Capistrano Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

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New (949) 429-4689 (949) 429-4689
Used (877) 469-7939 (877) 469-7939
Service (877) 470-3942 (877) 470-3942

Inventory

See all 216 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
If you’re in the market for an efficient, trustworthy vehicle, we’re here to help! We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Mazda that will fit your life and style. We take pride in the fact that we’re big enough to serve you, but small enough to know you.
We maintain a quality staff in sales, finance and service, who are dedicated to helping you bring home a Ma..

Service center

Phone number (877) 470-3942

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Thank you for your great service!

Thank you for your great service! I have my first car service earlier and it was exellent

Thank you for your great service!

Thank you for your great service! I have my first car service earlier and it was exellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving a review!

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The service team at Capistrano Mazda is great!

The service team at Capistrano Mazda is great! Issues were clearly identified and repairs were quickly addressed. Information was clearly communicated.

The service team at Capistrano Mazda is great!

The service team at Capistrano Mazda is great! Issues were clearly identified and repairs were quickly addressed. Information was clearly communicated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving such a wonderful review!

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Marcin was so helpful and amazing.

Marcin was so helpful and amazing. Very knowledgeable and understanding my need. Great service. Thanks to him and his team.

Marcin was so helpful and amazing.

Marcin was so helpful and amazing. Very knowledgeable and understanding my need. Great service. Thanks to him and his team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We will pass your compliments on to Marcin!

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Best customer service ever!

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience.

Best customer service ever!

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a wonderful review!

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Great sales - great process - great service - and they

Great sales - great process - great service - and they had exactly what I wanted. Farouz was great and went way above

Great sales - great process - great service - and they

Great sales - great process - great service - and they had exactly what I wanted. Farouz was great and went way above

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Capistrano Mazda family and thank you for the review! We will pass your compliments along to Forouz.

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I had to make an appointment to get a tire leak fixed

I had to make an appointment to get a tire leak fixed because they couldn’t look at it otherwise. Even with an appointment it took two and a half hours to fix a simple nail in the tire leak. Staff was courteous and all but don’t understand what the issue was with the long time it took to complete.

I had to make an appointment to get a tire leak fixed

I had to make an appointment to get a tire leak fixed because they couldn’t look at it otherwise. Even with an appointment it took two and a half hours to fix a simple nail in the tire leak. Staff was courteous and all but don’t understand what the issue was with the long time it took to complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a review and bringing this situation to our attention. There are many factors that contribute to things taking longer then anticipated, but that should always be communicated and options offered to accommodate our guest's needs. That did not happen in this case, and we sincerely apologize. If you need any further assistance or would like to provide any more details, please reach out to us at customerservice@capovwmazda.com.

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Always helpful, nice waiting area.

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there.

Always helpful, nice waiting area.

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and taking the time to leave a review!

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I recently purchased a new CX5 from Capistrano Mazda and

I recently purchased a new CX5 from Capistrano Mazda and have nothing but great things to say about this dealership. I originally wanted a CX30 but changed my mind in the middle of the transaction. My salesman, Emon, went above and beyond to ensure I had all the info I needed to make the right decision. All pricing was upfront and never felt any pressure to lean either way on my choice. Would recommend this dealership to anyone in the SoCal area looking for a new/used Mazda!

I recently purchased a new CX5 from Capistrano Mazda and

I recently purchased a new CX5 from Capistrano Mazda and have nothing but great things to say about this dealership. I originally wanted a CX30 but changed my mind in the middle of the transaction. My salesman, Emon, went above and beyond to ensure I had all the info I needed to make the right decision. All pricing was upfront and never felt any pressure to lean either way on my choice. Would recommend this dealership to anyone in the SoCal area looking for a new/used Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We hope you are enjoying your new Mazda!

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Enjoyed meeting Rick and customer service was very

Enjoyed meeting Rick and customer service was very helpful. I would recommend Mazda to anyone that is interested.

Enjoyed meeting Rick and customer service was very

Enjoyed meeting Rick and customer service was very helpful. I would recommend Mazda to anyone that is interested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We will pass your compliments on to Rick.

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I love working with Cyrena!

I love working with Cyrena! She’s great; very helpful. My car is holding up well and I feel confident in the services you provide.

I love working with Cyrena!

I love working with Cyrena! She’s great; very helpful. My car is holding up well and I feel confident in the services you provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a review and will pass your compliments on to Cyrena!

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