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VIP Auto Outlet - Southampton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)
Visit VIP Auto Outlet - Southampton
Sales hours: 10:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 9:00am–5:00pm
Tuesday 10:00am–6:00pm 9:00am–5:00pm
Wednesday 10:00am–6:00pm 9:00am–5:00pm
Thursday 10:00am–6:00pm 9:00am–5:00pm
Friday 10:00am–6:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
(833) 478-6409 (833) 478-6409

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Southampton from DealerRater.

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What a breath of fresh air to deal with such a honest and

What a breath of fresh air to deal with such a honest and sincere salesman in Jim Mauro. VIP and he made our (my wife and me) experience such a pleasure. We went there after dealing with another dealership and we’re glad we did. My wife is very picky, and Jim found her exactly what she wanted. Thank you thank you thank you VIP and Jim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a vehicle here recently and was not satisfied

I purchased a vehicle here recently and was not satisfied with the vehicle maintenance service. The mechanic cause further damage to my vehicle and didn’t mention it. Also was agitated that he had to complete the job. This is the Southampton branch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
3 people out of 3 found this review helpful. Did you?
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Just Trucks

My old car broke down and towed it to Just Trucks for repairs. Bottom line is I ended driving my new car out of the lot just after a few days thanks to Charlie Rice. Just trucks arranged to pay off my old car loan and found a place to finance my new car. Staff at Just Trucks will treat you like family and take care of your needs. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Thank you for the great review! WE appreciate the kind words and look forward to helping you with your automotive needs in the future.

Great experience

My husband and I stoped by to look at a VW Jetta for our daughter. At the time, the car was not at this location. Lou made sure the car was there the next morning and we were able to take a look. Over the next few days, Lou was extremely patient with our hectic schedule as we completed the process of buying the car. My husband and I both agree, this was the best used car experience we have ever had, with outstanding customer service from Lou and his team. We would definitely go back the next time we are looking to purchase a car. Thanks Lou!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Thank you and best of luck to your daughter with her JETTA! It was a pleasure to have helped you find her the car she was looking for!

Lou is the best

So my needs changed and I wanted a cruiser and a sporty car So I called Lou to see what he had he had an S6 and recommended I look at a Mercedes Benz S550 So I ended up buying both he made such a great deal and both cars are in extremely mint condition All I can say is Lou is an amazing guy and completely trustworthy thanks Lou and Charlie Charlie is an amazing guy as well he bent over backwards to clean the car in exceptional condition he also drove all the way to my house in Pennsylvania thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for continued patronage and I appreciate the kind words Wayne!

they are crooks write up deal then change later

wouldnt go near these crooks buyer be ware total dishonest they wrote up contract agreed upon price then called me after i left tried to charge me 1500 more

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Albert dempsky

I purchased. A new car. Today and the sales man chris is very honest and truthful this is the second car me and my wife purchased. From vip and are completely. Satisfied. With everything .i highly recommend. This dealer ship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad customer service

Nothing is done in a timely manner. You get told one thing then it doesnt happen.Allways excuses why things dont get done properly. Its very irritating as a custumer. The people in charge are not knowledgeable about there job or good customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Second family car

My Mom recommended going to this outlet for a car. I had a very good experience with the same rep who helped my Mom, Dan. Dan worked tirelessly to find a car for me and in 2 days I had a car. Thanks Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

IT WAS AMAZING!!!

As soon as I got introduced to Vip it was nothing but great customer service ! They worked with me for my payments when I had 0 credit ! They found a way for me to get the car I wanted . Actually I wanted a different car that was more in cost and Dan showed me an even better car for less in cost ! So that was a plus !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.