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NW Automotive Group

(265 reviews)
Visit NW Automotive Group
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday 12:00pm–5:00pm
(513) 898-1378 (513) 898-1378

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NW Automotive Group from DealerRater.

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Will be back for the next car.

The entire team, including Dean as the salesperson, went above and beyond to help me purchase my dream car, an Infiniti Q50. Despite credit challenges, Ronak from finances helped me get approved for financing at a better rate than what my bank had for me. The dealership's commitment to excellence, transparency in advertising the cars, and exceptional customer service made it a top-notch car buying experience. Will be back for the next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!

I can't thank Aarion enough for her assistance in helping me buy my dream car, a Fiat 500 Pop Hatch. She understood my concerns and made me feel comfortable throughout the process even though it was my 1st car purchase ever. She and the dealership exceeded my expectations, and thanks to it it was a stress-free and streamlined process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

Dean went above and beyond to help me find an ideal ride. He was patient, attentive, and kind and his sense of humor made the process fun! Their financial guy got me approved for financing and I left with my new Honda CR-V. The dealership's transparency and integrity in advertising the cars were impressive. I highly recommend them for a seamless car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend!!

Recently bought a Buick LaCrosse. Alec and the staff were a pleasure to deal with. Very knowledgeable about the vehicles they have on the lot. Ronak was able to set up great financing with very little effort. I would highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recommend checking out this dealership

Outstanding dealership. Everyone was nice to work with. I bought my daughter a 2019 Acura! She is incredibly happy. They even got us approval despite my poor credit. I recommend checking out this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an excellent experience.

I had an excellent experience. Sales team was extremely helpful in getting us what we needed. They worked with us in every way possible. I would highly recommend them to anyone looking for a vehicle, whether you have bad or good credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 / 5

It was hands down the best car buying experience I've ever had. The sales team was friendly, knowledgeable, and not pushy at all. I worked with Dean, and he took the time to understand what I was looking for and helped me find the perfect vehicle for my family. They were able to get me approved for financing quickly and easily too. I appreciate the honest and straightforward approach, and I would definitely recommend them to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I recently purchased a pickup truck from Alec, and it was a 10-star experience. He found the perfect truck for my needs, and they were able to help me get approved for financing even with my less than perfect credit, which was a huge relief. Cars are priced fairly, and I’ll def be back for the upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I had a great experience buying my Acura TLX from these guys. The sales team, Alec and Ronak worked with me to get approved for financing, and the process was hassle-free. The vehicle was in excellent condition, just as advertised. I am totally thrilled with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would definitely recommend this dealership to an

I recently purchased a sedan from these guys, and I couldn't be happier with the entire experience. The sales team was incredibly helpful, and they went above and beyond to help me find a car that fit my budget and my needs. The financing process was also a breeze, and they were able to help me get approved despite my less than perfect credit. I would definitely recommend this dealership to anyone looking for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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