Reviews
Write a reviewGreat experience; I recommend this dealership.
I needed to find a vehicle quickly when mine was totaled. The insurance company had given me only 7 days to use the rental car, and by the 4th day I still hadn't found one. (I was looking for a very specific KIA hybrid). My son-in-law happened upon a Facebook ad for the car at United Automotive. I live 500 miles away and was apprehensive about buying a vehicle on the internet, but when I told Ricardo what was going on, he answered all my questions, sent videos of him walking around the car, staring it, listening to the engine, etc. They also provide a free complete CarFax, which showed 32 service/maintanence records. I bought a plane ticket on Thursday for my son-in-law to fly to Denver and drive the car to Nebraska. Kayla in the office put all the paperwork together and emailed it so we could get everything signed and home and send it back. When there was a little glitch due to Colorado law requiring that the Bill of Sale has to have a "wet" signature by the buyers in person, the owner overnighted the form to us so we could work everything out and stay on schedule. I love the car, and we'll definitely see what they have available when we replace our minivan in the next year or so!
Great experience; I recommend this dealership.
I needed to find a vehicle quickly when mine was totaled. The insurance company had given me only 7 days to use the rental car, and by the 4th day I still hadn't found one. (I was looking for a very specific KIA hybrid). My son-in-law happened upon a Facebook ad for the car at United Automotive. I live 500 miles away and was apprehensive about buying a vehicle on the internet, but when I told Ricardo what was going on, he answered all my questions, sent videos of him walking around the car, staring it, listening to the engine, etc. They also provide a free complete CarFax, which showed 32 service/maintanence records. I bought a plane ticket on Thursday for my son-in-law to fly to Denver and drive the car to Nebraska. Kayla in the office put all the paperwork together and emailed it so we could get everything signed and home and send it back. When there was a little glitch due to Colorado law requiring that the Bill of Sale has to have a "wet" signature by the buyers in person, the owner overnighted the form to us so we could work everything out and stay on schedule. I love the car, and we'll definitely see what they have available when we replace our minivan in the next year or so!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service and quality vehicles!
The entire experience, from the moment we arrived on the lot to the time we drove away in our newly purchased vehicle was a pleasant one. The staff at United Automotive were very helpful and straightforward, we will be purchasing another vehicle from them in the future!
Great customer service and quality vehicles!
The entire experience, from the moment we arrived on the lot to the time we drove away in our newly purchased vehicle was a pleasant one. The staff at United Automotive were very helpful and straightforward, we will be purchasing another vehicle from them in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ray, Thank you for taking the time to post an awesome five-star review. We love hearing that your time with us was a pleasurable experience. Thank you again for your business and we hope to see you again in the future.
One of the best experiences we have ever had!
The guys at United Automotive where extremely helpful in getting my boyfriend the car he wanted. They didn’t push us or make us feel obligated. All of the staff was very kind and showed us their showroom with no hesitations. They were even able to lower the price a little bit so we could drive off the lot that night. One of the best experiences we have ever had purchasing a car.
One of the best experiences we have ever had!
The guys at United Automotive where extremely helpful in getting my boyfriend the car he wanted. They didn’t push us or make us feel obligated. All of the staff was very kind and showed us their showroom with no hesitations. They were even able to lower the price a little bit so we could drive off the lot that night. One of the best experiences we have ever had purchasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jennifer, Thank you for posting the awesome five-star review. It is important to take your time when purchasing a vehicle in order to make sure all your needs are meet. We are glad that we were able to make a deal that allowed you guys to drive home in your new car. Thanks again for your business!
Awesome Car Dealer, they truly care, Thank You!
Their costumer services here is absolutely amazing!! I had the hardest time trying to buy my car and they were very patient and so willing to help me out. He worked with me for two days trying to figure everything out so I was able to get the car that I wanted. It was nice to feel like they cared. They took the time to make sure I understood the warranties and the services included with the purchase. I will definitely be sharing my experience with everyone that I can!
Awesome Car Dealer, they truly care, Thank You!
Their costumer services here is absolutely amazing!! I had the hardest time trying to buy my car and they were very patient and so willing to help me out. He worked with me for two days trying to figure everything out so I was able to get the car that I wanted. It was nice to feel like they cared. They took the time to make sure I understood the warranties and the services included with the purchase. I will definitely be sharing my experience with everyone that I can!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brooklyn, Thank you for taking the time to post that awesome five-star review. We love taking the time to make sure our customers get the vehicle that they want and understand there options fully. Thanks again for your business!
MADE ME A CUSTOMER FOR LIFE!
This was by far the best car buying experience I have ever had. My friends told me these were the guys to go to so I made a six hour trip to purchase my vehicle. I don’t care where I live, I will return to these guys for vehicles in the future! They was awesome and never pushy! He went above and beyond to make sure I was happy with the deal I was getting....I felt like I was a hard customer, but he never hesitated to get what I was asking for. Never once did I feel like these guys were trying to get away with a crazy deal and leave me to regret this purchase in the future, which says a lot for a car dealership! AWESOME JOB UNITED AUTOMOTIVE!!!!!!
MADE ME A CUSTOMER FOR LIFE!
This was by far the best car buying experience I have ever had. My friends told me these were the guys to go to so I made a six hour trip to purchase my vehicle. I don’t care where I live, I will return to these guys for vehicles in the future! They was awesome and never pushy! He went above and beyond to make sure I was happy with the deal I was getting....I felt like I was a hard customer, but he never hesitated to get what I was asking for. Never once did I feel like these guys were trying to get away with a crazy deal and leave me to regret this purchase in the future, which says a lot for a car dealership! AWESOME JOB UNITED AUTOMOTIVE!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eddie, Thank you for the awesome five-star review. We love hearing that your friends referred you us, and thank you for making the six hour trip to visit our store. If we can be of any assistance, do not hesitate to give us a call. Enjoy that new car!
Unbeatable deals, clean vehicles, helpful staff
This dealership is amazing. Everything is posted online for easy viewing and researching and when you actually go in the employees are all easy going and not the least bit pushy. Everyone we worked with was extremely helpful and made us feel comfortable. The price was unbeatable. I'd recommend this dealership to anyone looking for a clean, affordable vehicle.
Unbeatable deals, clean vehicles, helpful staff
This dealership is amazing. Everything is posted online for easy viewing and researching and when you actually go in the employees are all easy going and not the least bit pushy. Everyone we worked with was extremely helpful and made us feel comfortable. The price was unbeatable. I'd recommend this dealership to anyone looking for a clean, affordable vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jordan, Thank you for taking the time to post an awesome five-star review. We feel that it is imperative for our clients to feel comfortable; that way you as the client, are able to make the best possible purchasing decision, that fits not only your budget but also your needs. Thanks again and if you need anything else don't hesitate to give us a call.
Super attentive and well prepared
I have been looking for a car for a while and had a good idea of what I wanted. I got in contact with with these guys and there were very helpful! When I came in they had the car ready for me to look at. I didn’t feel any pressure at all and they made sure I knew that it was important to him to not only find me a car I would enjoy but one that works for my budget. I have bought a number of cars and this was by far the best experience! I would recommend anyone to come to United Automotive if you are looking for a car!
Super attentive and well prepared
I have been looking for a car for a while and had a good idea of what I wanted. I got in contact with with these guys and there were very helpful! When I came in they had the car ready for me to look at. I didn’t feel any pressure at all and they made sure I knew that it was important to him to not only find me a car I would enjoy but one that works for my budget. I have bought a number of cars and this was by far the best experience! I would recommend anyone to come to United Automotive if you are looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michelle, Thank you for the five-star review. We feel it is important to listen to our customer's needs and wants when purchasing a vehicle. Thank you again, and we look forward to earning your business in the future.
No games, no runaround, and very easy to deal with
After researching for some time we found the car we wanted, an Acura MDX. The dealership was professional and made the experience comfortable and fun! No games, no runaround, and very easy to deal with. From arrival to making the deal and then working the paperwork in the loan office I was in and out in 60 minutes. We negotiated of-course and they made due on their promises timely and without issues. The whole staff was happy, fun and really cared about finding us the right fit, definitely see them if you're in the market for a vehicle. Will definitely return here for future purchases. Couldn't be happier, thank you United Automotive!
No games, no runaround, and very easy to deal with
After researching for some time we found the car we wanted, an Acura MDX. The dealership was professional and made the experience comfortable and fun! No games, no runaround, and very easy to deal with. From arrival to making the deal and then working the paperwork in the loan office I was in and out in 60 minutes. We negotiated of-course and they made due on their promises timely and without issues. The whole staff was happy, fun and really cared about finding us the right fit, definitely see them if you're in the market for a vehicle. Will definitely return here for future purchases. Couldn't be happier, thank you United Automotive!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sonia, Thank you for taking the time to write that awesome five-star review. You guys were really awesome to work with; it was our pleasure to help you find the perfect SUV that fit your families needs. Being family owned and operated allows us to have customers in and out in a timely fashion since we do not pass you around from salesman to salesman. We look forward to seeing you again. Thank you for the business!
The reviews don’t lie, this is a really good place
I’m definitely late in posting this review, but wanted to acknowledge the excellent customer service at United Automotive. Everyone was so nice and helpful. They have a waiting area with coffee and chocolate, that's super clean and maintained. I originally came a few months ago searching for my new vehicle. Unfortunately, I wasted my time at many other places before ending up here; God I wish I would have started here at United Automotive. As a first time customer I felt comfortable; they give you a free CARFAX report along with an extended test drive. The reviews don’t lie, this is a really good place.
The reviews don’t lie, this is a really good place
I’m definitely late in posting this review, but wanted to acknowledge the excellent customer service at United Automotive. Everyone was so nice and helpful. They have a waiting area with coffee and chocolate, that's super clean and maintained. I originally came a few months ago searching for my new vehicle. Unfortunately, I wasted my time at many other places before ending up here; God I wish I would have started here at United Automotive. As a first time customer I felt comfortable; they give you a free CARFAX report along with an extended test drive. The reviews don’t lie, this is a really good place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Meliny, Thank you for taking the time to post this awesome five-star review. We believe in transparency, being a CARFAX advantage dealer allows us to give customers a certain level of confidence knowing they are purchasing a quality vehicle that will last for years to come. Thank you again for your business!
We bought two great cars, great overall experiance
I recently had a great experience. We ended up purchasing two cars on the same day, and the whole process was seamless and transparent. They very knowledgeable and passionate about cars! With his great help I selected a perfect vehicle for myself. He was nice and flexible to accommodate my tight schedule and even went extra mile to research and deliver the perfect set of cars. Overall, it was a great buying experience and I would highly recommend anyone to see United Automotive for a good buying experience.
We bought two great cars, great overall experiance
I recently had a great experience. We ended up purchasing two cars on the same day, and the whole process was seamless and transparent. They very knowledgeable and passionate about cars! With his great help I selected a perfect vehicle for myself. He was nice and flexible to accommodate my tight schedule and even went extra mile to research and deliver the perfect set of cars. Overall, it was a great buying experience and I would highly recommend anyone to see United Automotive for a good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Haley, Thank you for the awesome five-star review. Transparency is one of our many founding principles. We are always more than happy to stay late to help you find the perfect vehicle to fit your needs and budget. It was great to see that both you and Mike were able to find the right pair of vehicles on the same day. Hope you both enjoy the Jeep and Acura for years to come.