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Luxury Imports Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)
Sales hours: 10:00am to 5:00pm
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Sales
Monday 10:00am–5:00pm
Tuesday 10:00am–5:00pm
Wednesday 10:00am–5:00pm
Thursday 10:00am–5:00pm
Friday 10:00am–5:00pm
Saturday 10:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I needed a used car as my daughter is driving now!

I had a fabulous experience with this dealership. The atmosphere is so relaxing and very inviting! I had no pressure on what to purchase and what not to purchase, but only honesty with each vehicle I was considering. I bought a Volvo and am very pleased with my end result. The body shop they referred me to made my car perfect and I will be recommending this dealership to family & friends and will go back again myself when needing another vehicle!

I needed a used car as my daughter is driving now!

I had a fabulous experience with this dealership. The atmosphere is so relaxing and very inviting! I had no pressure on what to purchase and what not to purchase, but only honesty with each vehicle I was considering. I bought a Volvo and am very pleased with my end result. The body shop they referred me to made my car perfect and I will be recommending this dealership to family & friends and will go back again myself when needing another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very positive experience

Mike and Josh made my first car buying experience a pleasure. They sold me a very clean 2012 Subaru Forester that was in excellent shape at the cheapest price I saw in my area. Financing was also a breeze.

Very positive experience

Mike and Josh made my first car buying experience a pleasure. They sold me a very clean 2012 Subaru Forester that was in excellent shape at the cheapest price I saw in my area. Financing was also a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Thank you to the staff! They were very genuine and even fixed a few issues before I bought the vehicle. I definitely got what I paid for. Will be returning if I ever need another vehicle.

Excellent Service

Thank you to the staff! They were very genuine and even fixed a few issues before I bought the vehicle. I definitely got what I paid for. Will be returning if I ever need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ranger

excellent service. battery light was on, on the dash. in less than an hour they replaced alternator, battery, and serpentine belt and i was on my way!

ranger

excellent service. battery light was on, on the dash. in less than an hour they replaced alternator, battery, and serpentine belt and i was on my way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Used Cars.

Very friendly and helpful staff. Made buying a vehicle easy instead of stressfully. They answered all of our questions. I would buy a vehicle from them again.

Great Used Cars.

Very friendly and helpful staff. Made buying a vehicle easy instead of stressfully. They answered all of our questions. I would buy a vehicle from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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lackluster service

we are from the Twin Cities and after leaving 3 messages with no return reply I finally got hold of someone who said the car had been sold but NOT paid for *** I asked about the car and the girl just kept on talking about how many people she had interested in the car *** it must be nice selling so many cars you dont have time calling interested customers back **

lackluster service

we are from the Twin Cities and after leaving 3 messages with no return reply I finally got hold of someone who said the car had been sold but NOT paid for *** I asked about the car and the girl just kept on talking about how many people she had interested in the car *** it must be nice selling so many cars you dont have time calling interested customers back **

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Used car salespeople that are honest and care?

Mike is an honest and trustworthy person that tries very hard to give good advice and take care of any concerns you might have regarding a vehicle. His gal does a great job with paperwork so you don't have to do the DMV runaround. All round good people with nice vehicles at a fair price. What more do you need when buying a car/truck?

Used car salespeople that are honest and care?

Mike is an honest and trustworthy person that tries very hard to give good advice and take care of any concerns you might have regarding a vehicle. His gal does a great job with paperwork so you don't have to do the DMV runaround. All round good people with nice vehicles at a fair price. What more do you need when buying a car/truck?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great overall experience!!!

Really nice to work with and helped out with financing great people to work with will definitely go back when in need of another vehicle!!!

Great overall experience!!!

Really nice to work with and helped out with financing great people to work with will definitely go back when in need of another vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was a pleasure to work with you family. Be sure to let us know if you need anything else and we look forward to doing business with you again in the future!

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So friendly and welcoming

They were kind and fast to respond. We emailed with them and then went to look at cars. Really nice people. We would go there again if we had need.

So friendly and welcoming

They were kind and fast to respond. We emailed with them and then went to look at cars. Really nice people. We would go there again if we had need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We hope to see you back for your next purchase!! Let us know how we can better serve your needs!

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Terrible experience on phone inquiry

I was treated terribly on the phone when I was inquiring about a used vehicle and I have actually never been treated so poorly by any customer service person in any industry. I asked several questions about a vehicle as it was posted as a manual transmission on Cars.com and as a automatic on their own website so I needed clarification and I did ask twice as I was surprised that it was an automatic based on the pics that are posted on line. But it was hard to tell , the quite irritated female told me "well I can tell u again it is an automatic if you want" after I was surprised it was an automatic. This was a very very short and snarky response and I will never even inquire with this business again as their phone etiquette issues need to be addressed and rectified.

Terrible experience on phone inquiry

I was treated terribly on the phone when I was inquiring about a used vehicle and I have actually never been treated so poorly by any customer service person in any industry. I asked several questions about a vehicle as it was posted as a manual transmission on Cars.com and as a automatic on their own website so I needed clarification and I did ask twice as I was surprised that it was an automatic based on the pics that are posted on line. But it was hard to tell , the quite irritated female told me "well I can tell u again it is an automatic if you want" after I was surprised it was an automatic. This was a very very short and snarky response and I will never even inquire with this business again as their phone etiquette issues need to be addressed and rectified.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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