Clay Cooley Nissan Irving

Marcus and Kevin did a phenomenal job on getting me situated with my first leased vehicle. After my accident and total loss on my old car the last thing... I wanted to deal with was getting a new car but they have made this experience perfect. I was in and out under 2 hours from the building with extraordinary customer service . Definitely would recommend this place to anyone in need of a lease,trade in or wanting a new vehicle to purchase . The general manger Hector Lebron also made this process worthwhile ; a very professional individual who made sure I was happy with my experience. He made sure the vehicle had gas and the car was detailed as well as rechecking through my paperwork to ensure that my deal was nothing short to perfection.

Great experience! Go see them now for your next car!

Deon was great! Provided me with good quality customer service. He also managed to get me in the car I wanted with the monthly payments I asked for. Ask... for Deon when visiting this dealership

They advertise price but when you get to the dealer, they say they cannot sell for the price they advertised. I hope Nissan finds out what these guys... are doing.

Every time I have visited they have gone above and beyond to take care of me! Callie is great with helping me feel welcomed and assured that I?m in the... right place!!

So happy, I came here! A week ago Jailon, Kris, Angie and Demetrius all worked to make my dream come true! I hadn’t bought a car in 25 yrs. I left with... my perfect new to me vehicle! Highly recommend! Thank you all!

DO NOT GO HERE. Bait and switch from online/email to the car they sale. Then they tried to hide $4,000 worth of warranties i did not request in the financing.... BEWARE. They try this with everyone. They want you to focus on monthly payments not how much they add to purchase price. They really try to go fast so you don't see it. They take advantage of people not use to reading financial documents. BEWARE. Really just don't go here.

Updated my review after customer service manager reached out to me quickly and dealt with the issues I had. Servicing and Sales has been has been a good... experience here. When I decided to trade in my lease for a new vehicle Shep sat with me for most of the day trying to find a vehicle that met my needs. He found one nearby and went to pick it up himself. I did have an issue that came up after the sale, but a manager reached out and straightened that out right away.

Tried to charge me 2k for “certification” while it says certified online. Car was litterly gouged on the passenger door. Not a honest dealership at all

They get you out to their dealership then add more money on to their cars than the price listed online. The salesman had no information about the car we... looked at and said he would only talk to us if we were serious about buying. They wouldn't give us an exact price on the car and kept saying it just depends. Sketchy and unprofessional. They also had customers information sitting out, next to me was a bucket with a copy of someones ID. Wouldn't that be something a professional car dealership wouldn't leave out? Don't waste your time with this place!