Reviews
It was a very good experience Yeah, he was very nice and
It was a very good experience Yeah, he was very nice and professional. He explained to me what my car needs.
It was a very good experience Yeah, he was very nice and
It was a very good experience Yeah, he was very nice and professional. He explained to me what my car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad you had a great experience and that everything was explained clearly. We appreciate your trust and look forward to assisting you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Very good service I'm recommending the people it's a
Very good service I'm recommending the people it's a very attentive and helps
Very good service I'm recommending the people it's a
Very good service I'm recommending the people it's a very attentive and helps
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind recommendation! We’re happy to hear our team was attentive and helpful. We appreciate your support! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Northstar Kia and Northstar Mitsubishi are pretty much
Northstar Kia and Northstar Mitsubishi are pretty much the same thing in my book. I was in the Mitsubishi dealership but my contract says Kia so I’m writing a review here. These people are shady. They hide warranties in your contract and when you ask them to remove it they put it into the sales price of the new contract. On top of that they lie constantly so be aware of your rights and don’t allow them to gaslight you. They are also incompetent. It has been over 3 weeks and my car is not registered. They just asked for my id again for registration. Really makes you wonder what they hoped to accomplish without my id in the first place. Be prepared to sue and report these guys if you do business with them.
Northstar Kia and Northstar Mitsubishi are pretty much
Northstar Kia and Northstar Mitsubishi are pretty much the same thing in my book. I was in the Mitsubishi dealership but my contract says Kia so I’m writing a review here. These people are shady. They hide warranties in your contract and when you ask them to remove it they put it into the sales price of the new contract. On top of that they lie constantly so be aware of your rights and don’t allow them to gaslight you. They are also incompetent. It has been over 3 weeks and my car is not registered. They just asked for my id again for registration. Really makes you wonder what they hoped to accomplish without my id in the first place. Be prepared to sue and report these guys if you do business with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I’m very sorry to hear about your frustrating experience. This is certainly not the level of service or transparency we aim to provide. Your concerns are serious to us, and we want to make this right. Please reach out to us directly at Bsingh@northstarmitsu.com so we can address your issues and work toward a resolution. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Easy.
Easy. Timely. Knowledgeable and accommodating Timely completion of the service. Representative was attentive, knowledgeable and accommodated services to my needs
Easy.
Easy. Timely. Knowledgeable and accommodating Timely completion of the service. Representative was attentive, knowledgeable and accommodated services to my needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're happy to hear our team was timely, knowledgeable, and attentive to your needs. We appreciate your trust in us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
I recently went to look at a 2022 Audi RS7 with 30,000
I recently went to look at a 2022 Audi RS7 with 30,000 miles at this dealership. The car has a lemon brand on the title, which should have been a major red flag, but the dealership wouldn’t budge at all on the price. I pulled VIN-based pricing evidence from multiple sources and dealerships, all showing that with the lemon branding, the car is worth no more than $40,000. Instead of addressing this, they just kept talking in circles, insisting it was still a “high-end car” and that the lemon status didn’t matter. To make things worse, this car has already been at three different dealerships over the past year and still hasn’t sold. Even more concerning, the owner has been driving it from time to time, racking up miles on an unregistered vehicle because if they registered it, they’d be known as the second owner. From my viewpoint, that’s shady at best. If I walked in to trade that same car with the same VIN, they’d offer me next to nothing. They know the lemon branding kills the value, but they’re hoping someone doesn’t realize it. I would not recommend anyone go to this Dealership at all. Their Internet prices also not the actual price they’re selling it for. Their pricing is only if you trade in a car and finance through them So expect that to be about a couple thousand more than what it’s listed
I recently went to look at a 2022 Audi RS7 with 30,000
I recently went to look at a 2022 Audi RS7 with 30,000 miles at this dealership. The car has a lemon brand on the title, which should have been a major red flag, but the dealership wouldn’t budge at all on the price. I pulled VIN-based pricing evidence from multiple sources and dealerships, all showing that with the lemon branding, the car is worth no more than $40,000. Instead of addressing this, they just kept talking in circles, insisting it was still a “high-end car” and that the lemon status didn’t matter. To make things worse, this car has already been at three different dealerships over the past year and still hasn’t sold. Even more concerning, the owner has been driving it from time to time, racking up miles on an unregistered vehicle because if they registered it, they’d be known as the second owner. From my viewpoint, that’s shady at best. If I walked in to trade that same car with the same VIN, they’d offer me next to nothing. They know the lemon branding kills the value, but they’re hoping someone doesn’t realize it. I would not recommend anyone go to this Dealership at all. Their Internet prices also not the actual price they’re selling it for. Their pricing is only if you trade in a car and finance through them So expect that to be about a couple thousand more than what it’s listed
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Andrew, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (718) 361-6299 so we can understand your situation better in order to try and turn your experience around. Thank you, Northstar Mitsubishi
Diana Losada is definitely a great salesperson, please
Diana Losada is definitely a great salesperson, please come buy from her. Im very satisfied and recommend this dealership, great staff and great Leadership team
Diana Losada is definitely a great salesperson, please
Diana Losada is definitely a great salesperson, please come buy from her. Im very satisfied and recommend this dealership, great staff and great Leadership team
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing recommendation! We're thrilled to hear Diana and our team provided you with excellent service. We appreciate your support and look forward to assisting you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Great services Customer service great.
Great services Customer service great. 5/5 stars Car got back right on time. Plus they washed my car
Great services Customer service great.
Great services Customer service great. 5/5 stars Car got back right on time. Plus they washed my car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic 5-star review! We're glad you received great service and timely care—and that you loved the car wash too. We appreciate your support! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Helpful staff and mechanic.
Helpful staff and mechanic. Had warranty work done and was resolved a 2nd time after speaking with the mechanic.
Helpful staff and mechanic.
Helpful staff and mechanic. Had warranty work done and was resolved a 2nd time after speaking with the mechanic.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad our staff and mechanic were able to help and resolve the issue. We appreciate your patience and trust in us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
The only place to go!
The only place to go!! Professional friendly and absolutely amazing people! You will not be disappointed
The only place to go!
The only place to go!! Professional friendly and absolutely amazing people! You will not be disappointed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the amazing feedback! We're thrilled to know you had a great experience with our team. Your support means everything to us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com
Amazing He was very professional.
Amazing He was very professional. He served me quickly, and he explained everything to me.
Amazing He was very professional.
Amazing He was very professional. He served me quickly, and he explained everything to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re glad to hear you had a great experience and were well taken care of. We appreciate your support and hope to see you again soon! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com