Northstar Mitsubishi

Wish I didn’t even have to leave even 1 star. Where to start with this nightmare. Went in last Sunday after seeing an add on the web site. When it... came time to sit down I was told the web site add was a mistake. They would honor it but it was a now only offer as the web site will be corrected tomorrow. I passed because I didn’t want to feel pressured. Then I was offered the model down with a “Mitsubishi” leather kit for the seats. I was skeptical but figured how bad could that be so I left a small deposit but was definitely going to do my homework. As I suspected, Mitsubishi does NOT offer any type of leather conversion kit. So I sent an email to the dealer ship about this and not ONCE but TWICE was told the kit came from Mitsubishi. Plus the add that was a “mistake” was still up 3 days later. So when I called and pushed the issue on the leather kit, I was finally told it was a third party kit. When I asked about the web site I was given some Dr Seuss story about an internet team that only comes in once a week yadda yadda yadda bs bs bs. So I asked the “manager” George to come up with the best deal he could under the circumstances. 4 days went by with no response. At that point I went to a dealership muncher closer to my house and with no headache or games got the original car I wanted at a fantastic price (better than theirs for the lower model) and I am 100% happy and satisfied with the other dealership. Now let’s see what games and crap I gotta go through to get my deposit back.

Found Northstar Mitsubishi through internet after contacting was a thoroughly enjoyable experience from start to finish. I would highly recommend to... anyone looking for a new or used vehicle

Excellent Service. Thanks to Francisco and Jaret!!

This is part 2 of my last review, the Manager that I had a bad experience with was Jimmy not Jeramy. After the bad experience with Jimmy, Jeramy and George... was absolutely excellent, they were on the spot Give me a quick fair amount for my vehicle and got me into a new vehicle for a really good price and less an hour. I highly recommend Jeramy from Northern Kia, to any new buyers. 5 stars to Kia for saving me as a customer.

My husband and I walked in without any any ideal options that were offered at previous (much larger) dealers, and walked out with the perfect SUV for an... unbeatable price. My sales rep Chris was personable, professional, thorough and quite knowledgeable in all areas. Not only was the establishment peaceful, clean and organized, we were given pizza while we waited. Also, the staff were extremely baby friendly as I used one of their offices to breast feed and change diapers 5 times... Three other families with very young children walked out with cars as well. Absolutely terrific experience. We are happy customers and will return again in another year for another purchase. 5 star service!

I had a bad experience with this company. I bought a car and they make me sign for another one. Now I return the car but the didn???t cancel the contract.... Now I???ve to pay a car that I don???t have. Don???t stop there even for information. Saler name: Jon musson

Service was excellent the sales person was very knoligable and professional I am very satisfied I would definitely recommend him to friends and family... thank you very much

Great experience. Thank you so much for everything

Very bad experience Never offered test drive for brand new car The outlander Mitsubishi is the worth car you can buy Bad dealer full off layers everyone... thier + The outlander is pices off garbage

absolutely horrible experience with this dealership!! do not use! staff is incredibly incompetent and rude. our registration was not proccessed on time... so our temporary tags expired before we recieved our permenant plates. as a result we were making payments and accruing interest on a vehicle that we were unable to drive. to top it off when the dealership finally got the plates in they did not imediately mail them out to us. they also registered the vehicle to the wrong address (they definyitely had the correct as our address as the loan was filed correctly).