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University Motors of Chattanooga

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)
Visit University Motors of Chattanooga
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(423) 228-2055 (423) 228-2055

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Motors of Chattanooga from DealerRater.

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you gotta ask for Max A.

I was treated good, greeted ay the door, met Max and he went to work and fast I was in a vehicle quickly. Im sending people I know to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We appreciate your business!

Reply to University Motors Chattanooga

Mr Blum. My son loves the car. There were 2 active recalls on the car so I scheduled an appointment with Lexus of Knoxville. I asked them to run a diagnostic on the car. They found the water pump needed to be replaced. Radiator cap was also leaking. Not uncommon in a car this old and not a complaint on my part. When you installed new tires someone should have pointed out that the right front wheel was bent to the point that it would eventually cause the tire to blow out. We had to buy a new wheel however. I saw the damage on the wheel at your place so I knew it was damaged, just not the extent. We did get a second key fob made because only one key is very bad if you lose that one key. Our total investment after having a key made by a locksmith and repairs at Lexus of Knoxville, $2,442.00 As for the power windows. I suggest you search YouTube. When a new battery was installed it causes the window malfunction. Go to each individual window. They work on their individual switch. Hold the button down until the window goes down, then continue to hold the button down for 10 seconds. This reprograms that window and it will then work from the drivers panel switch. Repeat process for the other three doors. A used car is a used car. We had to fix some things but my son and I are happy with our purchase and yours and Greg’s service and hospitality.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr Barringer, I am so glad that you are happy with the car. I spoke to the guy that asked me to sell the car. He had no prior knowledge of the wheel issue. I check with the folks that put the tires on and they said that they didn't notice any flaw with the wheels. They said they all balanced fine. At any rate I hate that you had issues. I did learn something from you with regards to the battery (Thank You). Sometimes I forget how easy it is to use YouTube. Thank you for being so understanding! Please let me know if we can ever help in the future. Sincerely, Kevin Blum University Motors 423-713-5800 NOOGAusedcars.com

Excellent and friendly service

These guys went above and beyond to help us and we are very appreciative of their help. Would definitely recommend them to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!!! We appreciate your business!

We bought a truck

Very helpful and great customer service. Reasonable prices and worked with us to get the lowest possible payment on our truck. Thanks again and great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We appreciate your business!

THE COMPASSIONATE CREW

My car was completely totaled! Jeremy let me test drive many cars and even gave me a ride home when I wasn't able to make up my mind. Then Max took over the next day and worked tirelessly to get me approved! I left with 2016 Chevy Cruz with Low Mileage and I absolutely love it! These guys care more about YOU, then just selling a car. I definitely recommend you see these guys for your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review! Our salespeople do try hard to help. So glad you got a great car!

GREAT customer service

We recently purchased a vehicle from Jeremy and the manager, Kenny, at Universty. We ran into a hiccup when we first got it and they fixed the problem within a day and took fantastic care of us. The gentleman they work with over at Express Oil, Jeff and his crew, took care of our car and our stress and frustartion like it was their own vehicle. I would recommend them to anyone. They aren't just some run down, cash in hand and tough luck people. Thank you guys for everything! The Hubbards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review!!! Thank you for your business!

Awesome experience!

Needed a new vehicle and University Motors of Chattanooga didn?t let me down! I left with a new car and couldn?t be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!!! We appreciate your business!

great experice ever

john went above and beyond to help us. we will defintly be coming back here for all our car needs. happy with price happy with payments just all around great costomer service from john.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!!! We greatly appreciate your business!

Best experience buying a car

Max went way over the sun and moon to get what I wanted for the price I wanted he jumped through hoops and pull strings I have never seen such great customer service, all the salesmen we're all super helpful super friendly and I would definitely recommend this place to anyone if they needed anything to do with cars!!! I could not have asked for a better experience!!!! MAX WAS AWESOME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review!!! We greatly appreciate your business!

Buying made easy!

Definitely recommend. I was scared and nervous but they made the process easy and smooth. I am super happy with my new to me vehicle! Ask for Max, but everyone is extremely helpful and nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the business and the great review!