Reviews
Write a reviewGreat Truck Horrible Service
Very happy with my truck I got. But the service is trash. I went in to get my contract explained to me after I purchased the truck. A few months actually. I know it’s mostly my problem, should have gone in sooner but I tend to trust the wrong people. No exception here. Gary was very unhelpful and cussed me out, before I used any language, said they wouldn’t fulfill anything even though I paid 2K for easy care warranty. If you like hidden fees that they don’t explain than go for it.
Great Truck Horrible Service
Very happy with my truck I got. But the service is trash. I went in to get my contract explained to me after I purchased the truck. A few months actually. I know it’s mostly my problem, should have gone in sooner but I tend to trust the wrong people. No exception here. Gary was very unhelpful and cussed me out, before I used any language, said they wouldn’t fulfill anything even though I paid 2K for easy care warranty. If you like hidden fees that they don’t explain than go for it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tell the truth stick with the contract
First off dont let the shine deceive u all vehicles they have are from the rust belt be carefull second they trick u into 3to 5 k warrenty that is completely worthless then of u fmdont need 3 wwwks later when vehicle is totaled u have to fight for a refund even though warranty paperwork says nothing about this says u owner can cancel any time for any reason so watch 3 weeks of their warranty that salesman deines saying u have to have per lapk canpany cost me over 500 dollars them have to beg to get the rest back so trist me STAY AWAY too many honest dealers to deal with these CROOKS
Tell the truth stick with the contract
First off dont let the shine deceive u all vehicles they have are from the rust belt be carefull second they trick u into 3to 5 k warrenty that is completely worthless then of u fmdont need 3 wwwks later when vehicle is totaled u have to fight for a refund even though warranty paperwork says nothing about this says u owner can cancel any time for any reason so watch 3 weeks of their warranty that salesman deines saying u have to have per lapk canpany cost me over 500 dollars them have to beg to get the rest back so trist me STAY AWAY too many honest dealers to deal with these CROOKS
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very bad experience, I will never buy a car again
Worst possible place to buy cars!! I bought a car by the car delivery method. Two days after being with the car notice some problems such as trepidation while driving, the air conditioning did not work and the car completely dirty inside and to my surprise the salesman no longer answers my calls, does not respond to emails and messages. They simply handed over the car and gave no support and the problem stayed with me. Now after three weeks just said, you need to go to mechanic. Terrible!!
Very bad experience, I will never buy a car again
Worst possible place to buy cars!! I bought a car by the car delivery method. Two days after being with the car notice some problems such as trepidation while driving, the air conditioning did not work and the car completely dirty inside and to my surprise the salesman no longer answers my calls, does not respond to emails and messages. They simply handed over the car and gave no support and the problem stayed with me. Now after three weeks just said, you need to go to mechanic. Terrible!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, Trustworthy, and Patient
I have gotten my car serviced at Strong Auto for many years, so when it was time to buy a "new to me" car I knew that I couldn't trust anyone else. Kris and Mark were so helpful and patient with my many questions. They made the process easy!
Friendly, Trustworthy, and Patient
I have gotten my car serviced at Strong Auto for many years, so when it was time to buy a "new to me" car I knew that I couldn't trust anyone else. Kris and Mark were so helpful and patient with my many questions. They made the process easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendtly and Trustworthy!
I am originally from central Kentucky but now live in South Carolina. When I am home, I always make sure to stop and get my car serviced at Strong Auto. Kris Woolum is the co owner/manager and always provides friendly, trustworthy, and prompt service. My mother still lives in Kentucky and only gets her car serviced at Strong Auto. When I make my next car purchase, I won't go anywhere else other than Strong Auto!
Friendtly and Trustworthy!
I am originally from central Kentucky but now live in South Carolina. When I am home, I always make sure to stop and get my car serviced at Strong Auto. Kris Woolum is the co owner/manager and always provides friendly, trustworthy, and prompt service. My mother still lives in Kentucky and only gets her car serviced at Strong Auto. When I make my next car purchase, I won't go anywhere else other than Strong Auto!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Get 💪 “STRONG”
Flew to Lexington from Central FL to buy our Ford Edge. Moved to FL in 1999, but always go back to Strong Auto to buy vehicles. My wife and I have purchased 4 vehicles from there. I bought my 2018 F - 150 there last year and the Edge in December. Love both vehicles. Sales staff there have been great each time we have been there. The owner and Mgr Kris went out of their way to make our purchases great. Worked to find the best financing available, beating other dealerships that we visited at home for comparison. Highly recommend Strong Auto!
Get 💪 “STRONG”
Flew to Lexington from Central FL to buy our Ford Edge. Moved to FL in 1999, but always go back to Strong Auto to buy vehicles. My wife and I have purchased 4 vehicles from there. I bought my 2018 F - 150 there last year and the Edge in December. Love both vehicles. Sales staff there have been great each time we have been there. The owner and Mgr Kris went out of their way to make our purchases great. Worked to find the best financing available, beating other dealerships that we visited at home for comparison. Highly recommend Strong Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service
Excellent customer service, great selection and very helpful in finding the right car for you. The staff is very professional and personable. Great facilities and location
Excellent customer service
Excellent customer service, great selection and very helpful in finding the right car for you. The staff is very professional and personable. Great facilities and location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great dealership
Great people great selection.Trustworthly sevice dept ,finance was very helpful with warranty selection.Would highly recommend strong auto to all my friend and family.If I could rate higher I would.
great dealership
Great people great selection.Trustworthly sevice dept ,finance was very helpful with warranty selection.Would highly recommend strong auto to all my friend and family.If I could rate higher I would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome people to deal with!
Awesome people to deal with! Ransom took a Holiday to drive my car to within a set distance. Cool Dude!
Awesome people to deal with!
Awesome people to deal with! Ransom took a Holiday to drive my car to within a set distance. Cool Dude!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
worst car buying experience ever!!!
sold me a car 5k over its value. Promised to fix a problem with car. did not keep their promise. when worked on car did not put it all back together. worst car buying experience ever!
worst car buying experience ever!!!
sold me a car 5k over its value. Promised to fix a problem with car. did not keep their promise. when worked on car did not put it all back together. worst car buying experience ever!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase