Reviews
Write a reviewTri Star Ford
Came in for a Key told me 1 hour still here 2 and a half hours later still here NOT HAPPY VERY RUDE IN SERVICE CENTER!!!!
Tri Star Ford
Came in for a Key told me 1 hour still here 2 and a half hours later still here NOT HAPPY VERY RUDE IN SERVICE CENTER!!!!
- Customer service 1.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Very friendly sales team and had a wide variety of new and used trucks. Helpfull in selecting options on new vehicle.
Great service
Very friendly sales team and had a wide variety of new and used trucks. Helpfull in selecting options on new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Tri-Star Ford Kittanning Team
Great service
Everyone was kind and helpful and willing to work with me. The process went very smoothly. Even with it being close to closing on a Saturday.
Great service
Everyone was kind and helpful and willing to work with me. The process went very smoothly. Even with it being close to closing on a Saturday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Tri-Star Ford Kittanning Team
Service
Friendly , timely service. Vehicle service was completely when promised. Mark is great to deal with . Like being reminded if service due via email .
Service
Friendly , timely service. Vehicle service was completely when promised. Mark is great to deal with . Like being reminded if service due via email .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tri-Star Ford Kittanning Team
great staff and hospitality
Great doing business with the staff. Very outgoing,and courteous. Quick and no nonsense with making a deal. Didn't have to spend all day dealing to get a price I was satisfied with.
great staff and hospitality
Great doing business with the staff. Very outgoing,and courteous. Quick and no nonsense with making a deal. Didn't have to spend all day dealing to get a price I was satisfied with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!\ Sincerely, The Tri-Star Ford Kittanning Team
Great service manager, I enjoy talking to him.
Service manager mark was very friendly and helpful. Very personable , a great person. He loves to tease and joke. So much fun.
Great service manager, I enjoy talking to him.
Service manager mark was very friendly and helpful. Very personable , a great person. He loves to tease and joke. So much fun.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Tri-Star Ford Kittanning and our customers. Hope to see you again soon! Sincerely, The Tri-Star Ford Kittanning Team
Great service
I like my salesman Brian Schaffer and how fast the process was and how well I got treated. They did an excellent job with my new truck.
Great service
I like my salesman Brian Schaffer and how fast the process was and how well I got treated. They did an excellent job with my new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kodie, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Tri-Star Ford Kittanning Team
Service Manager
Service manager was very helpful and courteous. Also answered questions I had about my truck. Pleasant experience at tri star.
Service Manager
Service manager was very helpful and courteous. Also answered questions I had about my truck. Pleasant experience at tri star.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Tri-Star Ford Kittanning Team
All good
Smooth organized not a waste of time very happy no problems and very explanatory on all of our qusetions asked
All good
Smooth organized not a waste of time very happy no problems and very explanatory on all of our qusetions asked
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Donald! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tri-Star Ford Kittanning Team
Great service and prompt action
The Curiosity of the Service personal, The prompt action on doing the work needed on my car. Thanks to Mark the service manger always has a smile.
Great service and prompt action
The Curiosity of the Service personal, The prompt action on doing the work needed on my car. Thanks to Mark the service manger always has a smile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tri-Star Ford Kittanning Team