Tri-Star Ford Kittanning

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
71 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 29, 2020

    Very friendly sales team and had a wide variety of new and used trucks. Helpfull in selecting options on new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us ...for your automotive needs. We look forward to working with you again in the future! Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    January 9, 2020

    Everyone was kind and helpful and willing to work with me. The process went very smoothly. Even with it being close to closing on a Saturday.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The T...ri-Star Ford Kittanning Team

  • 5.0 out of 5
    December 27, 2019

    Friendly , timely service. Vehicle service was completely when promised. Mark is great to deal with . Like being reminded if service due via email .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    December 18, 2019

    Great doing business with the staff. Very outgoing,and courteous. Quick and no nonsense with making a deal. Didn't have to spend all day dealing to get... a price I was satisfied with.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us ...for your automotive needs. We look forward to working with you again in the future!\ Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    December 17, 2019

    Service manager mark was very friendly and helpful. Very personable , a great person. He loves to tease and joke. So much fun.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Tri-Star Ford Kittanning an...d our customers. Hope to see you again soon! Sincerely, The Tri-Star Ford Kittanning Team

  • 4.0 out of 5
    December 14, 2019

    I like my salesman Brian Schaffer and how fast the process was and how well I got treated. They did an excellent job with my new truck.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kodie, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know y...ou deserve. Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    December 11, 2019

    Service manager was very helpful and courteous. Also answered questions I had about my truck. Pleasant experience at tri star.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your ...concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    October 9, 2019

    Smooth organized not a waste of time very happy no problems and very explanatory on all of our qusetions asked

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Donald! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent custom...er service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    October 8, 2019

    The Curiosity of the Service personal, The prompt action on doing the work needed on my car. Thanks to Mark the service manger always has a smile.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with th...em. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tri-Star Ford Kittanning Team

  • 5.0 out of 5
    October 4, 2019

    It's was very pleasant experience. Got me right in and out quickly. Had a clean comfortable waiting area. Kept me up to date threw the whole process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Rachael. Our team is dedicated to providing a welcoming and comfortable service ...experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Tri-Star Ford Kittanning Team

View More Reviews