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Tri-Star Ford Kittanning

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tri Star Ford

Came in for a Key told me 1 hour still here 2 and a half hours later still here NOT HAPPY VERY RUDE IN SERVICE CENTER!!!!

Tri Star Ford

Came in for a Key told me 1 hour still here 2 and a half hours later still here NOT HAPPY VERY RUDE IN SERVICE CENTER!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Very friendly sales team and had a wide variety of new and used trucks. Helpfull in selecting options on new vehicle.

Great service

Very friendly sales team and had a wide variety of new and used trucks. Helpfull in selecting options on new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Tri-Star Ford Kittanning Team

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Great service

Everyone was kind and helpful and willing to work with me. The process went very smoothly. Even with it being close to closing on a Saturday.

Great service

Everyone was kind and helpful and willing to work with me. The process went very smoothly. Even with it being close to closing on a Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Tri-Star Ford Kittanning Team

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Service

Friendly , timely service. Vehicle service was completely when promised. Mark is great to deal with . Like being reminded if service due via email .

Service

Friendly , timely service. Vehicle service was completely when promised. Mark is great to deal with . Like being reminded if service due via email .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tri-Star Ford Kittanning Team

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great staff and hospitality

Great doing business with the staff. Very outgoing,and courteous. Quick and no nonsense with making a deal. Didn't have to spend all day dealing to get a price I was satisfied with.

great staff and hospitality

Great doing business with the staff. Very outgoing,and courteous. Quick and no nonsense with making a deal. Didn't have to spend all day dealing to get a price I was satisfied with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, thank you for the feedback! We are happy to hear about your positive experience at Tri-Star Ford Kittanning, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!\ Sincerely, The Tri-Star Ford Kittanning Team

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Great service manager, I enjoy talking to him.

Service manager mark was very friendly and helpful. Very personable , a great person. He loves to tease and joke. So much fun.

Great service manager, I enjoy talking to him.

Service manager mark was very friendly and helpful. Very personable , a great person. He loves to tease and joke. So much fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Tri-Star Ford Kittanning and our customers. Hope to see you again soon! Sincerely, The Tri-Star Ford Kittanning Team

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Great service

I like my salesman Brian Schaffer and how fast the process was and how well I got treated. They did an excellent job with my new truck.

Great service

I like my salesman Brian Schaffer and how fast the process was and how well I got treated. They did an excellent job with my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kodie, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Tri-Star Ford Kittanning Team

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Service Manager

Service manager was very helpful and courteous. Also answered questions I had about my truck. Pleasant experience at tri star.

Service Manager

Service manager was very helpful and courteous. Also answered questions I had about my truck. Pleasant experience at tri star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Tri-Star Ford Kittanning Team

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All good

Smooth organized not a waste of time very happy no problems and very explanatory on all of our qusetions asked

All good

Smooth organized not a waste of time very happy no problems and very explanatory on all of our qusetions asked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your perfect review, Donald! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tri-Star Ford Kittanning Team

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Great service and prompt action

The Curiosity of the Service personal, The prompt action on doing the work needed on my car. Thanks to Mark the service manger always has a smile.

Great service and prompt action

The Curiosity of the Service personal, The prompt action on doing the work needed on my car. Thanks to Mark the service manger always has a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tri-Star Ford Kittanning Team

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