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Modesto Subaru

(483 reviews)

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(483 reviews)

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I felt the maintenance service for my car was fast and efficient. The service man was helpful throughout the process. Thank you.

I felt the maintenance service for my car was fast and efficient. The service man was helpful throughout the process. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Update: after speaking with Mia and Kevin, I brought the car back and they replaced all the tire sensors and it's working perfectly now! Thanks again to Mia and Kevin for making this right and explaining what had gon wrong with the sensors. Due bill wasn’t completed after three visits. Now not getting any action on new appointment. Tire sensor warning still comes on, throwing doubt into the readings. I’m going to take it to a different dealer, pay for it, and send Modesto Subaru the bill.

Update: after speaking with Mia and Kevin, I brought the car back and they replaced all the tire sensors and it's working perfectly now! Thanks again to Mia and Kevin for making this right and explaining what had gon wrong with the sensors. Due bill wasn’t completed after three visits. Now not getting any action on new appointment. Tire sensor warning still comes on, throwing doubt into the readings. I’m going to take it to a different dealer, pay for it, and send Modesto Subaru the bill.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Gary, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (209) 846-8500 when you have a chance. Thank you, and we look forward to hearing from you.

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Prompt, polite and responsive. Always sensitive to my time, attentive to my needs as a commuter with only one car. Very friendly!

Prompt, polite and responsive. Always sensitive to my time, attentive to my needs as a commuter with only one car. Very friendly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

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Very quick and easy process. Got a great deal over the phone, and the process after I walked in was quick and easy. Only took about an hour after getting to the dealership to walk out with my new car.

Very quick and easy process. Got a great deal over the phone, and the process after I walked in was quick and easy. Only took about an hour after getting to the dealership to walk out with my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Jay was an excellent friendly salesman. He explained and answered all my questions. He went the extra mile to make sure I was satisfied and that I found the color and type of car I wanted. He never left me hanging, but also gave me the space I needed to make a decision. He also went over the process when I would come in for service. I would, for sure, recommend Jay and Modesto Subaru to anyone wanting to purchase a Subaru.

Jay was an excellent friendly salesman. He explained and answered all my questions. He went the extra mile to make sure I was satisfied and that I found the color and type of car I wanted. He never left me hanging, but also gave me the space I needed to make a decision. He also went over the process when I would come in for service. I would, for sure, recommend Jay and Modesto Subaru to anyone wanting to purchase a Subaru.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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I usually go first thing in the morning for service and take off for a walk. Usually, in less than an hour, they have completed the service and things are done. They text me during that time and say if something else needs to be done or the inspection is complete so life is good.

I usually go first thing in the morning for service and take off for a walk. Usually, in less than an hour, they have completed the service and things are done. They text me during that time and say if something else needs to be done or the inspection is complete so life is good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Scott Alvarado is truly an asset to the company. The best service and kindest demeanor I’ve ever received. Give him a big raise and an even bigger hug.

Scott Alvarado is truly an asset to the company. The best service and kindest demeanor I’ve ever received. Give him a big raise and an even bigger hug.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Modesto Subaru. If you have any further questions, please give us a call. We're always happy to help!

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Serita was very helpful and professional.I would recommend her to everyone.She was also new what I needed.AndreaHansen

Serita was very helpful and professional.I would recommend her to everyone.She was also new what I needed.AndreaHansen

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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Customer service is always top notch & greatly appreciated. Customer experience is always ten star experience

Customer service is always top notch & greatly appreciated. Customer experience is always ten star experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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The service department of Modesto Subaru provides exceptional services. My service advisor, Serita Lewis was accommodating, knowledgeable, and provided great advice and recommendations on the major maintenance service for my vehicle. She even offered me a loaner since the services will take a while to complete while explaining every detail of the services to make sure I understood and approved what needs to be inspected or replaced. I was also updated on the status of my car and all the services were done to my satisfaction. I wouldn’t hesitate to bring my car for service at this dealership for future scheduled maintenance.

The service department of Modesto Subaru provides exceptional services. My service advisor, Serita Lewis was accommodating, knowledgeable, and provided great advice and recommendations on the major maintenance service for my vehicle. She even offered me a loaner since the services will take a while to complete while explaining every detail of the services to make sure I understood and approved what needs to be inspected or replaced. I was also updated on the status of my car and all the services were done to my satisfaction. I wouldn’t hesitate to bring my car for service at this dealership for future scheduled maintenance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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