Mercedes-Benz of Bonita Springs

Our service representative Hector Perez is the BEST! He is very conscientious and always willing to help! He is just one phone call away at all times!!!

Rafael and team were first class, they handled my purchase very well and assured I left extremely satisfied I really appreciated the incredible service I received

I always receive excellent customer service. Everyone is extremely courteous and all aspects of my annual service or repairs to my car are completed efficiently.

Excellent in service and dealership is beautiful. No complaints ever from sales, to service. Everyone is professional and courteous. Having the coffee area while you wait is a nice perk.

There is nothing like having your air conditioned go out during the heat of summer and only in town for 5days. Not only did we have the use of a GLC courtesy car but we had our car back within 72 hours! Exceptional service.

Always a good experience, but please if I leave my car with a full tank of gas with you. Please have the common courtesy to refill it. You used 1/2 a tank over the weekend and returned to me with 1/2 a tank. When I take your loaner car , I have to return with a full tank!!

Excellent customer care, I would recommend the dealership to all my friends. Special thanks to Torrey he?s one of the best, always makes me feel like I?m his only customer

My service advisor Tino was great. He knew his stuff and was very personable. Great conversation and professional guy. Highly recommend! My vehicle was cleaned inside and out, looked better than when I brought it in. THANKS TINO!

Getting an intermittent warning for no apparent reason. Service could not identify any cause. I was hopeful that a root cause could be located. However that was not to be.

The dealership provided a complimentary loaner although there was a charge for fuel used. There was also a 50 mile limit on the range of the loaner.