Reviews
The customer service received from Edgar and his staff
The customer service received from Edgar and his staff is outstanding.. They always go above and beyond.
The customer service received from Edgar and his staff
The customer service received from Edgar and his staff is outstanding.. They always go above and beyond.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Staff is professional and attentive, willing to work with
Staff is professional and attentive, willing to work with you, large selection of vehicles to choose from.
Staff is professional and attentive, willing to work with
Staff is professional and attentive, willing to work with you, large selection of vehicles to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We have been leasing and buying from Land Rover Mt.
We have been leasing and buying from Land Rover Mt. Kisco for over 20 years and there's a reason, Great cars and people!
We have been leasing and buying from Land Rover Mt.
We have been leasing and buying from Land Rover Mt. Kisco for over 20 years and there's a reason, Great cars and people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Stuart, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover Mt. Kisco. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I had a great experience there.
I had a great experience there. Got a great truck and a great deal on it.
I had a great experience there.
I had a great experience there. Got a great truck and a great deal on it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top notch amazing hands-on, personable and professional
Top notch amazing hands-on, personable and professional customer service! Working with sales rep. Anthony Grasso and CFS manager, Brittney Janeira was truly an outstanding experience from start to finish!
Top notch amazing hands-on, personable and professional
Top notch amazing hands-on, personable and professional customer service! Working with sales rep. Anthony Grasso and CFS manager, Brittney Janeira was truly an outstanding experience from start to finish!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service by everyone in the dealership both in sales
Great service by everyone in the dealership both in sales and the service department. Top class!
Great service by everyone in the dealership both in sales
Great service by everyone in the dealership both in sales and the service department. Top class!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
I brought in a 15 yr old Range Rover for an oil change
I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership
I brought in a 15 yr old Range Rover for an oil change
I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tyler was amazing in helping us with our first experience
Tyler was amazing in helping us with our first experience with a Land Rover! He was patient and determined to find us the vehicle we were looking for. We highly recommend Land Rover Mt. Kisco for anyone considering a new or used Land Rover vehicle.
Tyler was amazing in helping us with our first experience
Tyler was amazing in helping us with our first experience with a Land Rover! He was patient and determined to find us the vehicle we were looking for. We highly recommend Land Rover Mt. Kisco for anyone considering a new or used Land Rover vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review Title: Disappointed with the Service I recently
Review Title: Disappointed with the Service I recently brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. The main issues I encountered were: 1. The service team lost my car for two days after it was towed by AAA directly to their premises on January 7th, 2025. 2. The service took much longer than expected despite being promised a quicker turnaround time. 3. I had to call and demand the car be available for pick-up and no response regarding status for weeks. January 15th, 2025 for a mere battery and oil change. 4. Upon pick up, the car was missing the second key—still not found—and the electrical system is out and car has no heat. Not a problem prior to service. No updated oil sticker on car. The work was incomplete and not performed to a professional standard. 5. The staff's communication was poor, and I wasn’t kept informed about the status of my vehicle. To make matters worse, I experienced additional problem, and still have recurring issues with the vehicle after the service. I expected better professionalism and quality from Land Rover, MT. Kisco. I am disappointed and will never return for service or recommend their services to others.
Review Title: Disappointed with the Service I recently
Review Title: Disappointed with the Service I recently brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. The main issues I encountered were: 1. The service team lost my car for two days after it was towed by AAA directly to their premises on January 7th, 2025. 2. The service took much longer than expected despite being promised a quicker turnaround time. 3. I had to call and demand the car be available for pick-up and no response regarding status for weeks. January 15th, 2025 for a mere battery and oil change. 4. Upon pick up, the car was missing the second key—still not found—and the electrical system is out and car has no heat. Not a problem prior to service. No updated oil sticker on car. The work was incomplete and not performed to a professional standard. 5. The staff's communication was poor, and I wasn’t kept informed about the status of my vehicle. To make matters worse, I experienced additional problem, and still have recurring issues with the vehicle after the service. I expected better professionalism and quality from Land Rover, MT. Kisco. I am disappointed and will never return for service or recommend their services to others.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Land Rover Mt. Kisco. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (914) 614-0886 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
My overall experience was average.
My overall experience was average. Not bad but not great. I was told things that didn’t happen which was upsetting. I had to wait for my vehicle even though I was told the day before that my paperwork was already complete and only needed my signature. That was not true. I was supposed to receive LR accessories by mail and never did.
My overall experience was average.
My overall experience was average. Not bad but not great. I was told things that didn’t happen which was upsetting. I had to wait for my vehicle even though I was told the day before that my paperwork was already complete and only needed my signature. That was not true. I was supposed to receive LR accessories by mail and never did.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.