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Mercedes-Benz of McKinney

(874 reviews)
Visit Mercedes-Benz of McKinney
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 650-0079 (888) 650-0079
Used (888) 650-0104 (888) 650-0104
Service (888) 654-5189 (888) 654-5189

Inventory

See all 314 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2016.
Mercedes-Benz of McKinney is a Premier Sonic Automotive Dealership. We are one of the best places in America to shop for a car. We treat our Guest the way they want to be treated. Our Guest lead the buying process and we help you choose the right car.
Indulge yourself in an experience worthy of Mercedes-Benz.

Service center

Phone number (888) 654-5189

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of McKinney from DealerRater.

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Easy ?

Easy ?. Deal was done with Sales Mgr the day before . We got to the dealership at 9:00 and left at noon with our new GLA 250?.. our 6th Mercedes

Easy ?

Easy ?. Deal was done with Sales Mgr the day before . We got to the dealership at 9:00 and left at noon with our new GLA 250?.. our 6th Mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very polite and professional people.

Very polite and professional people. Shoutout to Gabi for finishing the buying process so smoothly. Definitely recommend this place for a new/used car purchase.

Very polite and professional people.

Very polite and professional people. Shoutout to Gabi for finishing the buying process so smoothly. Definitely recommend this place for a new/used car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought 2 Mercedes at this dealership in the past 10

I bought 2 Mercedes at this dealership in the past 10 years. People here (sales or service) are very nice. Services are always good. They are first class dealership.

I bought 2 Mercedes at this dealership in the past 10

I bought 2 Mercedes at this dealership in the past 10 years. People here (sales or service) are very nice. Services are always good. They are first class dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Definitely a positive experience!

Definitely a positive experience! Professional, courteous, we will be back in the future as our auto needs arise!

Definitely a positive experience!

Definitely a positive experience! Professional, courteous, we will be back in the future as our auto needs arise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

George, we really appreciate your positive review! We look forward to your next visit! Take care!

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Gabe the service advisor did a very good job of keeping

Gabe the service advisor did a very good job of keeping me updated on the status of both my tire replacement and MB Tire & Wheel coverage and approval for the work. I highly recommend both MB of McKinney and Gabe in service.

Gabe the service advisor did a very good job of keeping

Gabe the service advisor did a very good job of keeping me updated on the status of both my tire replacement and MB Tire & Wheel coverage and approval for the work. I highly recommend both MB of McKinney and Gabe in service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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I only have used service department on three vehicles

I only have used service department on three vehicles past six years. My Service Rep, Gabe Harris is outstanding.

I only have used service department on three vehicles

I only have used service department on three vehicles past six years. My Service Rep, Gabe Harris is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gary, we really appreciate your positive review! We look forward to your next visit! Take care!

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Since inheriting my late father's 2008 R350 4 Matic in

Since inheriting my late father's 2008 R350 4 Matic in 2020, I continued its scheduled maintenances with the team at MERCEDES McKinney and received the same exemplary white glove treatment they extended to him and quite frankly what has exemplifies MERCEDES. It's this level of expectation over the past five years coupled with the OUTSTANDING straight-shooting-advice from my service advisor, GABE HARRISON, that let me know the primary issue with my R350's engine not smoothly running was professionally & thoroughly addressed, diagnosed, and fixed.

Since inheriting my late father's 2008 R350 4 Matic in

Since inheriting my late father's 2008 R350 4 Matic in 2020, I continued its scheduled maintenances with the team at MERCEDES McKinney and received the same exemplary white glove treatment they extended to him and quite frankly what has exemplifies MERCEDES. It's this level of expectation over the past five years coupled with the OUTSTANDING straight-shooting-advice from my service advisor, GABE HARRISON, that let me know the primary issue with my R350's engine not smoothly running was professionally & thoroughly addressed, diagnosed, and fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Exceedingly clean dealership, with a huge selection of

Exceedingly clean dealership, with a huge selection of great vehicles right off of the 75 highway. I have found both Gabriel (service manager) and Franklin ( sales) to be consummate professionals and exceptionally kind over the years. I appreciate the cleanliness and attention to detail of the waiting area... and I respect the vehicle quality.

Exceedingly clean dealership, with a huge selection of

Exceedingly clean dealership, with a huge selection of great vehicles right off of the 75 highway. I have found both Gabriel (service manager) and Franklin ( sales) to be consummate professionals and exceptionally kind over the years. I appreciate the cleanliness and attention to detail of the waiting area... and I respect the vehicle quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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I really want you all to know that I really did

I really want you all to know that I really did appreciate and enjoyed doing business with you all. I would like to give the highest honor and regards to the 3 people ( Lindsay Carrow, David Collinson and Amir Hosseninkhani for their generosity. I am very grateful and happy with my vehicle. “ Stay as You are”

I really want you all to know that I really did

I really want you all to know that I really did appreciate and enjoyed doing business with you all. I would like to give the highest honor and regards to the 3 people ( Lindsay Carrow, David Collinson and Amir Hosseninkhani for their generosity. I am very grateful and happy with my vehicle. “ Stay as You are”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dorsie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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All of the staff that we met were very polite and

All of the staff that we met were very polite and friendly. They seemed eager to help.

All of the staff that we met were very polite and

All of the staff that we met were very polite and friendly. They seemed eager to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, we really appreciate your positive review! We look forward to your next visit! Take care!

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