Mercedes-Benz of McKinney

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 AM

Mercedes-Benz of McKinney Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 AM

Wednesday

7:00 AM - 7:00 AM

Thursday

7:00 AM - 7:00 AM

Friday

7:00 AM - 7:00 AM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2016

Mercedes-Benz of McKinney is a Premier Sonic Automotive Dealership. We are one of the best places in America to shop for

...

a car. We treat our Guest the way they want to be treated. Our Guest lead the buying process and we help you choose the right car.

"Indulge yourself in an experience worthy of Mercedes-Benz."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
220 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 29, 2020

    Love this service department. They always take great care of us. Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Tak...e care!

  • 4.0 out of 5
    June 11, 2020

    I was pleased with the overall service but was very disappointed in the fact that none of the service personnel were wearing protective mask or any other... gear. That was also true of the other customers. They also did not practice social distancing. The service manager got in my car with me to search for my insurance card as I am 84 years old this made me very uncomfortable. I also had to get out of the car to sign several papers. The information I received prior to the service painted quite a different picture.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello John Anthony, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we ...can do for you.

  • April 16, 2018

    Very helpful sales person. No hassles. No pressure. Same comments for Finance, all others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shekar Rao, thanks for your praise and kind comments about our team.

  • 5.0 out of 5
    June 9, 2020

    I always feel welcomed when I drive through the big overhead doors. The facility is always very clean. I appreciated them spraying the inside of my car... before they even started to take it to the tech!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lee Scruggs, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. Please d...on't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    June 5, 2020

    This service department at Mercedes-Benz of McKinney has always provided excellent service each time I have gone in since I bought my C300 from them in... 2016. This particular time was exceptional from Felicia who took my call to make an appointment to Christian Williams, my service advisor. I am so glad they are in McKinney.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan Allen, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are... more than happy to help!

  • 5.0 out of 5
    June 4, 2020

    Service department is honest and dependable. Repairs done right the first time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Tak...e care!

  • 5.0 out of 5
    June 1, 2020

    A fairly new facility that has provided good service from the start. I will most likely buy my next MB from them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark Knott, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We're loo...king forward to your next visit with us!

  • 5.0 out of 5
    May 25, 2020

    I went looking for an update to my 2008 Mercedes and I lucked upon an affordable 350 GLK. Daniel Ali made it a seamless transaction!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if t...here is anything we can help you with. Take care!

  • 5.0 out of 5
    May 14, 2020

    Had some major repairs done to my older Mercedes 550. They kept my car for 6 days and when they returned it, it looked like a new car. Detailed to perfection(... without my asking). The staff there is very friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if t...here is anything we can help you with. Take care!

  • 5.0 out of 5
    May 7, 2020

    David was very friendly and informative. He took time to explain what services I was receiving and if I required additional services.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Tak...e care!

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