Mercedes-Benz of McKinney

Hello, Michael Johnson (Service Advisor) at the Mercedes-Benz dealership is absolutely outstanding! From start to finish, he provided top-tier customer service, professionalism, and genuine care. He took the time to understand exactly what I needed, answered every question with patience and knowledge, and made the entire process smooth and stress-free. Michael didn’t treat me like just another customer — he treated me like a priority. His integrity, attention to detail, and commitment to excellence truly reflect the Mercedes-Benz standard. If you’re looking for someone you can trust , Michael Johnson is your guy. Highly recommend! 👏🚗✨

My experience was great and the customer service was beyond excellent from start to finish with the help of salesperson by the name of Doug.

The sales and the manager here are very helpful. They offered best service to customers. The prepared car and whole process well.

Yomi and Lindsay was very supportive and provided excellent service from buying to delivery of car. Thank you MB McKinney Team!

The best dealer in Texas. They will take care of your needs & honor any warranties

Jon and his sales team were the most amazing. In the last 25 years that I have been dealing with dealers I?ve never seen a smooth and awesome experience in buying a car like the one I met at Mercedes of McKinney. I really couldn?t believe until I experienced it. Jon initiated the whole process via text messages and we actually concluded the sale process before arriving. I have visited previously three other dealers and I was getting mediocre and outright horrible service in getting the car I wanted. the third row seat was the difficult part. The car was only available out of state. Other dealers were asking transportation fee. Jon not only waived that but added incentives to switch from Porsche to a Mercedes. I made a mistake of not knowing that my lease is still up with Porsche in four months. He was able to arrange payment for those last four months. It was really an amazing service. Highly recommend.

Awesome service at Mercedes-Benz of McKinney! From start to finish, the experience was first-class. The team was professional, efficient, and genuinely cared about doing things the right way. Stephen Wolston is the best—knowledgeable, honest, and on top of every detail. Service and excellent communication.

Jesus did a great job of being thorough and professional with my service. He made suggestions that we followed up on and subsequently had Jesus complete.

I have not yet received my windshield sticker which was a part of the deal. Neither i was given any email for contacting the dealership

My Sales executive Anthony C. At Mercedes-Benz of McKinney made my buying process seamless. I appreciate his friendliness, his communication and overall experience great. Lindsey and Sara in Finance was great as well. Thanks to all.