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Gordie Boucher Village Ford of Thiensville

(991 reviews)
Visit Gordie Boucher Village Ford of Thiensville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (262) 293-4597 (262) 293-4597
Used (262) 229-4036 (262) 229-4036
Service (262) 314-6255 (262) 314-6255

Reviews

(991 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Village Ford of Thiensville from DealerRater.

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We are over the moon pleased with service from Mark...

We are over the moon pleased with service from Mark (sales), Hirak (sales), and Tim (service). An all around great experience with a couple of hiccups that were handled like a dream. Thanks Village Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always receive the best service! Very friendly and really...

Always receive the best service! Very friendly and really looks out for their customers. They make sure you are truly only getting and paying for the services you need!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Pleased with the service and the employees.

I have always found the service department and the employees to be of the highest quality, This also applies to the sales department. I will continue to patronize your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Highly recommend this dealership for purchasing or...

Highly recommend this dealership for purchasing or leasing a vehicle. Very knowledgeable and helpful with positive attitudes. They work diligently to find the car you want. Service Department is also prompt and competent, also great employee attitudes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always willing to help.

I had my normal oil change, but they also fixed my rattling heat shield. Where I went before this they would not do anything about it. All that was needed was a clamp and I was so happy to have it fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Incredible team.... Tom, Hirak and Dennis made my buying...

Incredible team.... Tom, Hirak and Dennis made my buying experience a pleasure. If you are tired of the big grind them out auto dealerships, you need to buy your next new or used car from thiensville ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Gordie Boucher Thiensville is a fantastic car dealership. I always receive courteous and knowledgeable help. Plus, I do not wait long for routine service on my car. I highly recommend Gordie Boucher Thiensville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly staff and easy to deal with!

I had a great sales experience buying my F150 truck from Mark Ford and the rest of the sales team at Gordie Boucher Ford of Thiensville. From the time I contacted them to look and test drive the truck, with a fair market price to the multitude of available finance promotions available at the time made it easy to close the deal under their no-pressure sales culture. I was so pleased with my buying experience. I also brought my son to Gordie Boucher in Thiensville to purchase his first car two days later! I would recommend buying from this Ford dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Experience

I worked with Mark Ford to purchase a new F150. He knows the vehicles, options and accessories really well and was very helpful in trading for a vehicle that was close to what I wanted and then in getting the remaining accessories added to make it an exact match with what I wanted. The purchase and delivery process was also very smooth and quick. I highly recommend Mark and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Proud owner of a new Ford F150

I had a great experience buying my F150 truck from Mark Ford and the team at Gordie Boucher Ford of Thiensville. From the time I contacted then to look at the truck, test drove the truck, fair market prices to the multitude of available finance promotions available at the time it made it easy to come to a deal under their no-pressure sales culture. I so pleased with my experience. I brought my son to purchase a used car two days later. I would recommend buying from this Ford Dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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