Reviews
Write a reviewGreat Experience
Everyone was great there! Very helpful throughout the process even though I am rebuilding my credit. I had been looking for a Honda Element in great shape for around $10k and they had it! I so happy because it’s been a while that I got the car that I wanted and didn’t have to settle on something! Thank You Scott
Great Experience
Everyone was great there! Very helpful throughout the process even though I am rebuilding my credit. I had been looking for a Honda Element in great shape for around $10k and they had it! I so happy because it’s been a while that I got the car that I wanted and didn’t have to settle on something! Thank You Scott
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic deal, even better customer service!
David & Jennifer made the whole buying process extremely easy. I got a KILLER deal on a loaded Buick Lucerne, and for what I paid for the car, I could have easily gotten a whole lot less of a car from another lot. The financing, the car and the reputation backing the sale all added up to my confidence in making the purchase. I filled out a credit app online, got pre-approved and when it came time to bring the car back from the test drive, David had all the paperwork ready and we closed the deal in a half hour. If you're looking to save a great deal on a used vehicle, give these guys a shot.
Fantastic deal, even better customer service!
David & Jennifer made the whole buying process extremely easy. I got a KILLER deal on a loaded Buick Lucerne, and for what I paid for the car, I could have easily gotten a whole lot less of a car from another lot. The financing, the car and the reputation backing the sale all added up to my confidence in making the purchase. I filled out a credit app online, got pre-approved and when it came time to bring the car back from the test drive, David had all the paperwork ready and we closed the deal in a half hour. If you're looking to save a great deal on a used vehicle, give these guys a shot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great prices, horrible service
Bought the vehicle with a broken mirror, they replaced it...only to break the new mirror in the process. After a couple of weeks with no answer, I wrote the negative review on Google, about 5 minutes later the owner texts me to say that they've had the mirror, but are now going to return it due to my review.
Great prices, horrible service
Bought the vehicle with a broken mirror, they replaced it...only to break the new mirror in the process. After a couple of weeks with no answer, I wrote the negative review on Google, about 5 minutes later the owner texts me to say that they've had the mirror, but are now going to return it due to my review.
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
As you can see from our other reviews, we strive to provide full satisfaction and service with every automotive sale. And we are very sorry to hear that in your case we were not able to meet your expectations.
Buyet
Bought 2 cars from them so far. Really helpful and nice. Great service!
Buyet
Bought 2 cars from them so far. Really helpful and nice. Great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review Matt! We look forward to continuing to help you and your family with your automotive needs.
Very helpful and patient ! No pressure !
David Carlton was very helpful and patient in helping to find the right vehicle for me. He even stayed after hours to ensure that I got to drive the car home that night .
Very helpful and patient ! No pressure !
David Carlton was very helpful and patient in helping to find the right vehicle for me. He even stayed after hours to ensure that I got to drive the car home that night .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review Lucinda! It was a pleasure working with you to get the right vehicle at the right finance terms!
Honest salesman, great dealership. Will be back
We stopped by on a Saturday afternoon after a day of searching for a specific car. We called and it was still in stock. Darrell greeted us and let us test drive the car. After a short negotiation we had an agreed price. We had financing through our bank, but due to it being Saturday, most of the loan department was out. He waited 3 hours for our bank to get its crap together. Genuinely honest salesman and I will be back. More people need to try Carlton. Beyond impressed. Thanks Darrell.
Honest salesman, great dealership. Will be back
We stopped by on a Saturday afternoon after a day of searching for a specific car. We called and it was still in stock. Darrell greeted us and let us test drive the car. After a short negotiation we had an agreed price. We had financing through our bank, but due to it being Saturday, most of the loan department was out. He waited 3 hours for our bank to get its crap together. Genuinely honest salesman and I will be back. More people need to try Carlton. Beyond impressed. Thanks Darrell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Jesse for shopping Carlton Car. Being a small family dealership, we all appreciate your business!
Great people!
David was kind and very helpful in every way! He went above and beyond to make sure my family and I were in a safe and RELIABLE vehicle at a decent price! The process was fast and overall made my car buying experience sweet and simple. Good people to do business with, I highly recommend purchasing a vehicle here.
Great people!
David was kind and very helpful in every way! He went above and beyond to make sure my family and I were in a safe and RELIABLE vehicle at a decent price! The process was fast and overall made my car buying experience sweet and simple. Good people to do business with, I highly recommend purchasing a vehicle here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write such a nice review. We enjoyed helping you with your purchase and are here to help in any way we can in the future! Thanks again. David Carlton
Car buying
Very helpful and friendly, Dave and Darrell made buying a car painless and quick. We would highly recommend Carlton car.
Car buying
Very helpful and friendly, Dave and Darrell made buying a car painless and quick. We would highly recommend Carlton car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words and we were very happy to help you with the purchase and financing! We look forward to helping you again in the future.