We purchased a 2021 Kia Sorento last Saturday at Larry Stovesand Kia in Carbondale. We were quite pleased with the entire process. T sales staff was friendly and courteous/ Our sales person is Jerod Sanders, whom recommend highly . We have not had to use the service or parts departments yet, so I can't comment on them , but I'm sure they are good.
We purchased a 2019 Dodge Challenger. The front end was poorly repaired. 1. A) Front facia has a large chip down to the white plastic. B) Front facia is distorted leaving a 1/2" gap to the passenger front fender. C) Obviously, this vehicle was in a minor frontend collision which necessitated a paint respray of the frontend. The spray job was poorly executed resulting in fairly heavy paint run offs. 2. Passenger upper door pillar was damaged with what looks like an attempted break in. Henceforth, upper door roofline has a fairly large and noticeable crease in the metal. 3. Doorguard(Lip) on both doors have been repainted with a very noticeable tape line transition. 4. Key fob shortage, usually when buying new or newer used cars ie 2019 model year with lower mileage, you would expect 2 key fobs. This was not the case as this car only came with 1.
Angel Romero was an excellent salesman
Angel was wonderful got what we were wanting at a great price even traded my vehicle in on my new one Will definitely recommend this place 100percent satisfied thank you
I'm writing this review to make one name well known his name is Angel Romero and was the pinnacle of what a real sales associate should be !!!! A little over a year ago me and my future wife had a pretty horrible buying experience with larry stovesand we bought a 2008 landrover that appeared as a great vehicle but come to find out less than two weeks later every thing the original salesman told us was completely BShe told us that the vehicle had been completely checked out and was certified good to go . We shortly found out that that was a complete lie that facility didn't even have the equipment to do the job !!!! So after about 2,200.00$ later the vehicle was just a sub par money maker for the salesman . In the 6 to 8 months that followed my wife tried everything she could to get upper management to understand and accept that they had sold a le.on but nobody would listen or do anything about it and when you hand a business 10,000 cash you would think somebody would !!!! I had givin up but finally a small but very bright shining light took it upon himself to listen and his name is Angel Romero!!! He listed stayed in touch and convinced us to come back in and see if we could solve the problem which is more than anyone else ever tried to do eventhough we were at a Los of thousands of dollars he made a real difference in our most recent transaction he was very kind ,polite, well poised and a man that was much more trustworthy and we walked out with a great vehicle at a decent price. I was most of all impressed with his great attitude he didn't make us feel like we were just a problem in his day he actually called us to come in to the dealership to fix this ongoing problem when he didn't have to!!!!! Why he is not in a management position I really dont know but he should be!!!!!!! And in conclusion Mrs fail in the finance department is wonderful as well she took the time to explain all of our options to us she is a wonderful lady !!!! Whatever you do if you visit this dealership in my opinion do not request JHON he never seemed to understand that when you buy a vehicle it hauls your most precious cargo being children and or anything else atleast ANGEL ROMERO dose because he is a family man!!!!!
review for Oba
very straight forward no confusion easy to work with. Friendly and comfortable service. I am thankful to receive such help, and feel that he did his best to assist me in getting a car.
I totaled out my car so I was looking for a used car and needed something quick. I had been to other car dealerships and they didn’t listen to what I was looking for... they tried to sell me a car that was over my price range.. so I went to Kia and Oba was very professional and asked me what I was looking for in a car. I told him and he found me exactly what I wanted with the right price. Everything went very smoothly. Highly recommend this dealership and Oba.
Oba has exceeded my expectations by far. I appreciated the fine customer service and the quick turnaround. I truly appreciate him going over things with me step-by-step and making sure that I walked out to the dealership with a great vehicle
Great working with OBA - The BEST SALESMAN EVER!!
I am so pleased to have worked with OBA - THE BEST SALESMAN EVER to find my daughter a car. He made this initial stressful process very peaceful. I appreciate his patience and professional demeanor. He went above and beyond!!! I would recommend this dealership and his great customer service!!
i was so satisfied with my sales rep ("OBA") he worked so hard in getting me a vehicle with all the obsticles with my credit to get me in a nice and affordable car. guided me in future ways to build my credit to get me the new car i want....thank you "OBA" I will be back.
John Prather was great!
I contacted John Prather about a used car they had on the lot. He got me a test drive that day, however it was not exactly what I was looking for, so I am waiting. Otherwise, I would have definitely bought. He is on the look-out for exactly what I am wanting, and I trust him completely as he has never let us down before. He makes the process so easy, and that is why anytime we see something he posts that we like, or we need a new car, we contact him. Go see him. He will make your car buying experience way too easy. Also, the dealership is beautiful and has excellent customer service. Everyone is polite and tries their best to take care of us.