Reviews
IGBurton Dealership has always made it very pleasurable
IGBurton Dealership has always made it very pleasurable to do business with them. Weather it?s purchasing a new car or for the service department.
IGBurton Dealership has always made it very pleasurable
IGBurton Dealership has always made it very pleasurable to do business with them. Weather it?s purchasing a new car or for the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Sara! We’re thrilled to hear that your experiences with IG Burton Lewes Automall, both in purchasing a new car and in our service department, have been pleasurable. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
Your service department is always attentive, and
Your service department is always attentive, and knowledgeable. Wade was our service tech, he was awesome! Appreciate your clean waiting area, and restrooms! IG Burton provides good services for us!
Your service department is always attentive, and
Your service department is always attentive, and knowledgeable. Wade was our service tech, he was awesome! Appreciate your clean waiting area, and restrooms! IG Burton provides good services for us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mary! We truly appreciate your kind words about our service department and Wade's efforts. We're glad you enjoyed your experience at IG Burton Lewes Automall and appreciated our clean facilities. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
Very positive experience, Brian, my sales associate, was
Very positive experience, Brian, my sales associate, was fantastic, found exactly what I was looking for, had it moved to the dealership the same day, and the sale was complete the following day. I did not have to waste an entire day. The professional staff made the experience positive.
Very positive experience, Brian, my sales associate, was
Very positive experience, Brian, my sales associate, was fantastic, found exactly what I was looking for, had it moved to the dealership the same day, and the sale was complete the following day. I did not have to waste an entire day. The professional staff made the experience positive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Bill! ! We’re happy to hear about your positive experience at IG Burton Lewes Automall and that Brian was able to assist you in finding exactly what you were looking for. It’s great to know that our team’s professionalism made your visit enjoyable and efficient. We appreciate your kind words and look forward to serving you again. Sincerely, The i.g. Burton Lewes Automall Team
I have purchased several New Vehicles from IG Burton's
I have purchased several New Vehicles from IG Burton's through the years including several from my Sales Rep. Dana. I only have Outstanding Reviews for the Dealership, Dana & the Service Department! Top Notch, Highest in Quality, Customer Service Orientated! I have always been treated with Respect and that my Business here matters.
I have purchased several New Vehicles from IG Burton's
I have purchased several New Vehicles from IG Burton's through the years including several from my Sales Rep. Dana. I only have Outstanding Reviews for the Dealership, Dana & the Service Department! Top Notch, Highest in Quality, Customer Service Orientated! I have always been treated with Respect and that my Business here matters.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Richard! We're thrilled to hear about your positive experiences at IG Burton Lewes Automall and appreciate your loyalty over the years. Dana and our service department are dedicated to providing top-notch customer service, and it's great to know you feel respected and valued. We look forward to assisting you again in the future and hope to continue exceeding your expectations! Sincerely, The i.g. Burton Lewes Automall Team
Jeff Hertzog was very awesome to work with, and he made
Jeff Hertzog was very awesome to work with, and he made the whole car buying experience easy and pleasurable for me. I trust him, and I would definitely recommend him to my friends and family. I was also pleased with the trade-in amount I received, the financing options I got, and finalizing the paperwork with Dave Ramirez went smoothly, too.
Jeff Hertzog was very awesome to work with, and he made
Jeff Hertzog was very awesome to work with, and he made the whole car buying experience easy and pleasurable for me. I trust him, and I would definitely recommend him to my friends and family. I was also pleased with the trade-in amount I received, the financing options I got, and finalizing the paperwork with Dave Ramirez went smoothly, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tom, for your fantastic review! We’re thrilled to hear that your car buying experience at IG Burton Lewes Automall was easy and enjoyable. It's great to know that Jeff and Dave made such a positive impact on your journey, from the trade-in to finalizing the paperwork. We appreciate your recommendation to friends and family and look forward to serving you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
Not happy with multiple attempted repairs .
Not happy with multiple attempted repairs . Service writers tell you one thing then another story a day later . I purchased vehicle from here and had it serviced definitely here . Not after this
Not happy with multiple attempted repairs .
Not happy with multiple attempted repairs . Service writers tell you one thing then another story a day later . I purchased vehicle from here and had it serviced definitely here . Not after this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience. We understand that you've faced multiple issues with repairs at IG Burton Lewes Automall, and communication has not met your expectations. We appreciate your feedback and would like the opportunity to address your concerns further. Please consider reaching out to us directly so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The i.g. Burton Lewes Automall Team
It was a pleasure working with Dana at I.
It was a pleasure working with Dana at I.G. Burton in Lewes, Delaware. He truly knew the cars he was showing and offered several options for me to look at. The whole process was smooth and not pressured.
It was a pleasure working with Dana at I.
It was a pleasure working with Dana at I.G. Burton in Lewes, Delaware. He truly knew the cars he was showing and offered several options for me to look at. The whole process was smooth and not pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thomas, for your wonderful review! We're thrilled to hear that you had a pleasurable experience working with Dana at IG Burton Lewes Automall. Our team strives to make the car-buying process smooth and enjoyable, and we're glad Dana could assist you with multiple options. We look forward to seeing you again soon! Sincerely, The i.g. Burton Lewes Automall Team
Buying a car from, Dana is always a great experience.
Buying a car from, Dana is always a great experience. He is extremely knowledgeable and easy to work with. He goes out if his way to make you happy. He also follows up to be sure all is good.
Buying a car from, Dana is always a great experience.
Buying a car from, Dana is always a great experience. He is extremely knowledgeable and easy to work with. He goes out if his way to make you happy. He also follows up to be sure all is good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael, for your fantastic review! We are thrilled to hear that your experience with Dana at IG Burton Lewes Automall was so positive. His dedication to customer satisfaction and follow-up truly makes a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
My husband and I had a very good experience at I G Burton
My husband and I had a very good experience at I G Burton located in Lewes, Delaware. Sales person, Angle was a joy to work with.
My husband and I had a very good experience at I G Burton
My husband and I had a very good experience at I G Burton located in Lewes, Delaware. Sales person, Angle was a joy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Rosemarie! We're thrilled to hear that you and your husband had a great experience at IG Burton Lewes Automall. It's fantastic to know that Angle made your visit enjoyable. We appreciate your feedback and hope to assist you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
I purchased a truck on 12/26/24.
I purchased a truck on 12/26/24. It was supposed to have running boards, black gmc emblems and floor mats. None of those things on the truck. As of 2/1/25. I?m still waiting to have them installed at dealership. When and if they come in. Also got financing through dealership from my bank . That I have an account already. The dealership interest rate was 2% more than if I went through the bank.
I purchased a truck on 12/26/24.
I purchased a truck on 12/26/24. It was supposed to have running boards, black gmc emblems and floor mats. None of those things on the truck. As of 2/1/25. I?m still waiting to have them installed at dealership. When and if they come in. Also got financing through dealership from my bank . That I have an account already. The dealership interest rate was 2% more than if I went through the bank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Jeffrey. We understand your concerns regarding the running boards, emblems, and floor mats for your truck. We appreciate your patience as we work to resolve this matter and will do our best to expedite the installation process. Regarding the financing, we strive to provide competitive rates, and we are disappointed hearing about your experience. Please feel free to reach out to us directly so we can discuss this matter in more detail. Your feedback helps us improve, and we value your business. Sincerely, The i.g. Burton Lewes Automall Team