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i.g. Burton Lewes Automall

(259 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2015 consumer dealer award

Reviews

(259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of i.g. Burton Lewes Automall from DealerRater.

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Excellent service

APpt. Scheduled for a recall check, ended up being able to take full care of recall matter and was also able to have oil and lube done while there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Norma, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Lewes Auto Mall is best service center ever!

Thank you to Matt and Service Tech for quick work on the Envoy. Always a welcoming experience at Lewes Auto Mall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Tom. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Timely Repair

The problem (leaking fluid) was diagnosed and repaired in a timely fashion. Pleased to have things fixed so expeditiously. In addition the undercarriage was cleaned to eliminate the oily fluids that had leaked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dale, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Prompt Service and Friendly Staff

My remote start was not working and they took care of it for me right away. Only had to wait a few minutes and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lucien! Thanks so much for your positive review of our dealership. We hope your vehicle is still treating you well and we hope you'll come see us again!

Great experience

Thank you!! Lewes Auto Mall has very friendly and courteous staff who are willing to work with your schedule to meet your needs. A+++ team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Amy! At Nucar's Lewes Automall, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Kent Lewis | General Manager | klewis@lewesautomall.com

Great Service and Nice Facility

Our sales person, Patty, was a pleasure to deal with. The employees were both pleasant and very professional. Would return to buy the next car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leslie! Thanks so much for your positive review of our dealership. We hope your vehicle is still treating you well and we hope you'll come see us again!

Great services

Everything was very good with excellent waiting area and the delivery of the car after repair. Overall an ex elle It was an excellent experience . the visit was very good. The waing The visit was great the waiting. Area was excellent the coffe was good too. The car was delivered to me right outside the waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Kent Lewis | General Manager | klewis@lewesautomall.com

Great salesperson

Life saver. Dana made the sale very easy and painless .he is an excellent sales person. excellent customer care customer satisfaction I would buy a car again there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pamela, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Kent Lewis | General Manager | klewis@lewesautomall.com

Service Department

Timely, Prompt and Professional. Very nice waiting Lounge. Informative and met all expectations in my first visit. I will return as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ray, thank you for sharing this great feedback with us.We feel our service department is what makes Nucar's Lewes Automall special.Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! Best regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Love my dealership

Very friendly, fast service and explained each process. We take both of our vehicles to this dealership and trust them completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback, James! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Best regards, Kent Lewis | General Manager | klewis@lewesautomall.com