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Metro Motors KC

(37 reviews)
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Sales hours:
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Sales
Monday 10:00am–6:30pm
Tuesday 10:00am–6:30pm
Wednesday 10:00am–6:30pm
Thursday 10:00am–6:30pm
Friday 10:00am–6:30pm
Saturday 9:00am–4:00pm
Sunday Closed
(816) 678-0838 (816) 678-0838

Inventory

See all 73 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2016.
Metro Motors KC provides quality cars at the best prices. Our customers are the most important part of our business so expect to be treated fairly when you shop at Metro Motors KC. When buying a vehicle from Metro Motors KC you can expect a no pressure FUN buying experience. We provide a variety of financing options that include bank financing and buy here pay here. Drive your new vehicle with peace of mind when you take advantage of our vehicle protection plans. We want you to become a part of the Metro Motors KC family!
Fast Friendly and Fun. We will have you in your new car within 1 hour!

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Motors KC from DealerRater.

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Straight forward, easy, great selection and prices

Straight forward, easy, great selection and prices compared to a lot of other dealers in the area.

Straight forward, easy, great selection and prices

Straight forward, easy, great selection and prices compared to a lot of other dealers in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great customer services and pricing will be back for my

Great customer services and pricing will be back for my second vehicle. Thank you guys

Great customer services and pricing will be back for my

Great customer services and pricing will be back for my second vehicle. Thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best selection of used cars in KC.

Best selection of used cars in KC. We shopped multiple places before deciding to purchase.

Best selection of used cars in KC.

Best selection of used cars in KC. We shopped multiple places before deciding to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome selection of used cars.

Awesome selection of used cars. Would definitely recommend them to anyone buying a car. 5 stars.

Awesome selection of used cars.

Awesome selection of used cars. Would definitely recommend them to anyone buying a car. 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very helpful and knowledgeable easy to work with I would

Very helpful and knowledgeable easy to work with I would definitely recommend them and selling you a vehicle.

Very helpful and knowledgeable easy to work with I would

Very helpful and knowledgeable easy to work with I would definitely recommend them and selling you a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Committed Fraud

DO NOT PURCHASE A CAR FROM THESE SCAMMERS. We purchased a car from Cody. A 2002 silver Honda Civic. Within a few days there was issues. We took it to a mechanic that we paid for. Metro Motors had disconnected the cables to the engine warning codes. Metro Motors had removed the radiator overflow cap to hide pressure from the head gasket being blown. There were countless other illegal issues with the car. We have a written report from a certified mechanic that we are happy to share. Even though the paperwork said no warranty, Cody then claimed there was. The car was taken to AAMCO in Independence. Harley at AAMCO verified that the cable had been disconnected and they had to order a special part to reconnect it. The engine was replaced. But guess who supplied the engine to AAMCO ? Yep Cody at Metro Motors did. Granddaughter picked up car today from AAMCO and only made it a few miles down the road and car wouldn't go over 20 miles an hour. So they essentially replaced one crappy engine with another crappy engine. After speaking to Alex at Metro Motors he claims there is a warranty thru a 3rd party ? But yet none of the paperwork says that. I asked if he committed fraud again by charging for this so called warranty but he claims it was free. Alex refused to cooperate by claiming we were being disrespectful. Even though selling us a car that they intentionally and fraudulently did things to so that the car would run for a few days is in my opinion more disrespectful. On the 22 of Nov it will be one month since the car was purchased. We have paid for insurance on the car...can't drive it. Instead we have spent over $400 for Uber rides. Today to pick up the car we spent just over $40 on Uber. And still no car. Alex and Cody refuse to speak to us. Told us to hire an attorney. We shall do that. I will also be filing a complaint with the Kansas Attorney General and the BBB. Also if you read other reviews they sold a lady a 2002 silver Honda Civic and the same exact problems happened and she returned the car. AND THEY SOLD IT TO US AND FIXED THE CAR SO THOSE PROBLEMS WOULD NOT SHOW UP! DO NOT BUY FROM THIS CAR DEALER. YOU WILL REGRET IT. IF THEY DID IT TO US THEY DO IT TO EVERONE. BELIEVE THE REVIEWS ABOUT HOW BAD THEY ARE

Committed Fraud

DO NOT PURCHASE A CAR FROM THESE SCAMMERS. We purchased a car from Cody. A 2002 silver Honda Civic. Within a few days there was issues. We took it to a mechanic that we paid for. Metro Motors had disconnected the cables to the engine warning codes. Metro Motors had removed the radiator overflow cap to hide pressure from the head gasket being blown. There were countless other illegal issues with the car. We have a written report from a certified mechanic that we are happy to share. Even though the paperwork said no warranty, Cody then claimed there was. The car was taken to AAMCO in Independence. Harley at AAMCO verified that the cable had been disconnected and they had to order a special part to reconnect it. The engine was replaced. But guess who supplied the engine to AAMCO ? Yep Cody at Metro Motors did. Granddaughter picked up car today from AAMCO and only made it a few miles down the road and car wouldn't go over 20 miles an hour. So they essentially replaced one crappy engine with another crappy engine. After speaking to Alex at Metro Motors he claims there is a warranty thru a 3rd party ? But yet none of the paperwork says that. I asked if he committed fraud again by charging for this so called warranty but he claims it was free. Alex refused to cooperate by claiming we were being disrespectful. Even though selling us a car that they intentionally and fraudulently did things to so that the car would run for a few days is in my opinion more disrespectful. On the 22 of Nov it will be one month since the car was purchased. We have paid for insurance on the car...can't drive it. Instead we have spent over $400 for Uber rides. Today to pick up the car we spent just over $40 on Uber. And still no car. Alex and Cody refuse to speak to us. Told us to hire an attorney. We shall do that. I will also be filing a complaint with the Kansas Attorney General and the BBB. Also if you read other reviews they sold a lady a 2002 silver Honda Civic and the same exact problems happened and she returned the car. AND THEY SOLD IT TO US AND FIXED THE CAR SO THOSE PROBLEMS WOULD NOT SHOW UP! DO NOT BUY FROM THIS CAR DEALER. YOU WILL REGRET IT. IF THEY DID IT TO US THEY DO IT TO EVERONE. BELIEVE THE REVIEWS ABOUT HOW BAD THEY ARE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would NOT recommend car this dealer to anyone !

I bought a car from Metro Motors KC the car had a knocking noise coming from the motor on start up and the dealer Hid the problem from me when I was buying the car every time I drove the car like for a test drive or taking the car home they already had the car started and running so I didn't hear the knocking noise. I had my next door neighbor who's a mechanic listen to the noise he did not diagnose the problem and told me it sounded like a timing chain. There were other problems also with the car the windshield wipers didn't work and when you filled the gas tank up the car wouldn't start. Metro Motors did put in a timing chain set but they did not have the car diagnosed and that was not the problem. Then when I took the car back to their repair shop they fixed the wipers and fuel problem but Metro Motors stuck me paying for it. I took this problem to the BBB put they still refused to pay for the job. The windshield wipers not working is a safety issue and I will take the problem to the DMV unless I get my $220 back for fixing problems. I live about 75 or 80 miles from Metro Motors and their mechanics, I'm not asking for any gas money from them for all the driving I had to do I just want the money back for fixing the problems. If I would've heard the knocking noise I would not have bought the vehicle I traded a 2010 Chevy Traverse that is in perfect condition for this 2009 Cadillac with all these problems that I didn't know about as soon as I found out about all of them which was about 4 days later (I'm retired and don't drive that much) but when I found out I notified them of the problems.

I would NOT recommend car this dealer to anyone !

I bought a car from Metro Motors KC the car had a knocking noise coming from the motor on start up and the dealer Hid the problem from me when I was buying the car every time I drove the car like for a test drive or taking the car home they already had the car started and running so I didn't hear the knocking noise. I had my next door neighbor who's a mechanic listen to the noise he did not diagnose the problem and told me it sounded like a timing chain. There were other problems also with the car the windshield wipers didn't work and when you filled the gas tank up the car wouldn't start. Metro Motors did put in a timing chain set but they did not have the car diagnosed and that was not the problem. Then when I took the car back to their repair shop they fixed the wipers and fuel problem but Metro Motors stuck me paying for it. I took this problem to the BBB put they still refused to pay for the job. The windshield wipers not working is a safety issue and I will take the problem to the DMV unless I get my $220 back for fixing problems. I live about 75 or 80 miles from Metro Motors and their mechanics, I'm not asking for any gas money from them for all the driving I had to do I just want the money back for fixing the problems. If I would've heard the knocking noise I would not have bought the vehicle I traded a 2010 Chevy Traverse that is in perfect condition for this 2009 Cadillac with all these problems that I didn't know about as soon as I found out about all of them which was about 4 days later (I'm retired and don't drive that much) but when I found out I notified them of the problems.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Above and beyond!

What a great experience to purchase from Cody, Alex and Metro Motors! Easy process from start to finish, no hassles and I got a great deal on my Hummer from them. Go see the boys at Metro Motors!

Above and beyond!

What a great experience to purchase from Cody, Alex and Metro Motors! Easy process from start to finish, no hassles and I got a great deal on my Hummer from them. Go see the boys at Metro Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business Maynard! That Hummer is sweet! Metro Motors KC

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Excellent, reliable and honest...

I went into this dealership with my guard up. Since I'm retired from the car sales business after more than twenty years in it, I knew what things could possibly go wrong when on enters at dealership. My fears quickly evaporated after meeting with Cody and Alex. They made good on their promises to my wife and I regarding our newly purchased used car. If you're looking for a real fancy place with water falls and crystal chandeliers hanging from the ceiling, then this place isn't for you. If you're looking for honesty, integrity, trustworthiness and reliability, then you come to the right place! They made the process of purchasing a car easy and affordable. Can't say enough about these guys. If a new, used vehicle is what you're looking for, then this is the place you should look before you go anywhere else. Try em' out...you'll be glad you did! Kudos to the entire staff there at Metro Motors KC!

Excellent, reliable and honest...

I went into this dealership with my guard up. Since I'm retired from the car sales business after more than twenty years in it, I knew what things could possibly go wrong when on enters at dealership. My fears quickly evaporated after meeting with Cody and Alex. They made good on their promises to my wife and I regarding our newly purchased used car. If you're looking for a real fancy place with water falls and crystal chandeliers hanging from the ceiling, then this place isn't for you. If you're looking for honesty, integrity, trustworthiness and reliability, then you come to the right place! They made the process of purchasing a car easy and affordable. Can't say enough about these guys. If a new, used vehicle is what you're looking for, then this is the place you should look before you go anywhere else. Try em' out...you'll be glad you did! Kudos to the entire staff there at Metro Motors KC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your very kind words! We all really enjoyed working with you. Let us know next time you need anything. We will look forward to working with you in the future. Metro Motors KC

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Great experience!

We had a great experience at Metro Motors KC, and recommend them to anyone searching for a used car. They have a large selection to choose from, and provide free Carfax reports on every car. I was especially impressed with how many options were available between $5-10k. We enjoyed working with Rossmery, and will refer all of our friends and family to visit this dealership in the future.

Great experience!

We had a great experience at Metro Motors KC, and recommend them to anyone searching for a used car. They have a large selection to choose from, and provide free Carfax reports on every car. I was especially impressed with how many options were available between $5-10k. We enjoyed working with Rossmery, and will refer all of our friends and family to visit this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Sierra! We are very happy we were able to help find you a new ride! Metro Motors KC

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