Reviews
Write a reviewA ?
A ?no pressure? purchase in my search for a new vehicle. Knowledgeable employees, nice facility and very customer friendly. A pleasant experience and highly recommended to all.
A ?
A ?no pressure? purchase in my search for a new vehicle. Knowledgeable employees, nice facility and very customer friendly. A pleasant experience and highly recommended to all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast friendly service.
Fast friendly service. Overall a great experience. The car was better than expected. I applied for the loan online and was approved in less than an hour. Showed up at the dealership, signed the paperwork, and was on my way. No high pressure sales at closing.
Fast friendly service.
Fast friendly service. Overall a great experience. The car was better than expected. I applied for the loan online and was approved in less than an hour. Showed up at the dealership, signed the paperwork, and was on my way. No high pressure sales at closing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away from this shop if I could go -star
This dealer ship had no problem taking our cash. They sent us down the road with one key and it’s a fight to get the other key. The oil was not new they had used the car as a runner for customers getting theirs fix and put on over 2,000 miles never told us about that and never changed the oil. The windshield had a chip in and it was fixed but was not done very well. So I told them to fix it and they said they would have it done before we took delivery of it. That didn’t happen so they let us take the car and drove over an hour to pick the car up take it back to the there shop and drive it back never put gas in it. I would never buy a thing from them again. They got my money and you bet I will get there’s. Stay away from this shop.
Stay away from this shop if I could go -star
This dealer ship had no problem taking our cash. They sent us down the road with one key and it’s a fight to get the other key. The oil was not new they had used the car as a runner for customers getting theirs fix and put on over 2,000 miles never told us about that and never changed the oil. The windshield had a chip in and it was fixed but was not done very well. So I told them to fix it and they said they would have it done before we took delivery of it. That didn’t happen so they let us take the car and drove over an hour to pick the car up take it back to the there shop and drive it back never put gas in it. I would never buy a thing from them again. They got my money and you bet I will get there’s. Stay away from this shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
New car survey
Excellent service and hassle free. I live in Illinois so I ordered two new cars by phone and Marthaler in Minocqua Wi delivered to my door. I can?t say enough about Brett & Kelly and the high quality of their customer service.
New car survey
Excellent service and hassle free. I live in Illinois so I ordered two new cars by phone and Marthaler in Minocqua Wi delivered to my door. I can?t say enough about Brett & Kelly and the high quality of their customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dana is an angel one of a kind
Engine light came on went to 5 different shops No exception for service Dana saw a 75 old man in need She squeezed me in and found the problem Thanks for helping me when no one else would 2018 Hyundai tucson blue
Dana is an angel one of a kind
Engine light came on went to 5 different shops No exception for service Dana saw a 75 old man in need She squeezed me in and found the problem Thanks for helping me when no one else would 2018 Hyundai tucson blue
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Didn't Buy but Loved it Here!
Mark was such a treat to work with! He is so kind and friendly. I'm in the market for my first car and he took the time necessary to show me all sorts of vehicles in my price range. Unfortunately, none were quite what I was looking for, but I will be continually checking in! Thanks, Mark!
Didn't Buy but Loved it Here!
Mark was such a treat to work with! He is so kind and friendly. I'm in the market for my first car and he took the time necessary to show me all sorts of vehicles in my price range. Unfortunately, none were quite what I was looking for, but I will be continually checking in! Thanks, Mark!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Team!
Jessie H does a great job with her team and keeps the service area running smoothly! Every encounter I've had with her, she makes it clear that the customer is first and the most important priority!
Awesome Team!
Jessie H does a great job with her team and keeps the service area running smoothly! Every encounter I've had with her, she makes it clear that the customer is first and the most important priority!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Peter was super friendly and helpful in my service visit! Would Definitely recommend their services to any and all. Great team and we’re very careful with covid measures which was appreciated!
Service
Peter was super friendly and helpful in my service visit! Would Definitely recommend their services to any and all. Great team and we’re very careful with covid measures which was appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
new car purchase
excellent sales team worked with me the whole way to surprise my wife for her birthday
new car purchase
excellent sales team worked with me the whole way to surprise my wife for her birthday
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer oriented business,
Service dept did all they could to solve the problem. Granted - problem not totally solved but it wasn't for "lack 'o tryin" as they say.
Customer oriented business,
Service dept did all they could to solve the problem. Granted - problem not totally solved but it wasn't for "lack 'o tryin" as they say.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase