I traveled 260 miles to pick up a car. I was lost and I called them for directions and they spoke to me on the phone for 15 whole minutes giving perfect... directions. When I arrived they were waiting outside to greet me. Very kind service. Excellent car. Employee Cassandra was exceptional!
Not happy with Wolf's Elite service department. Don't want to fix anything! Only had car since April 2019. Warranty doesn't cover anything newest repair... is a result of negligent repair done by them in July! Takes two weeks to even get a repair appointment regardless of severity . Gave them a excellent review as far as buying process. But anything after that is just BS! Don't even buy the Warranty because it doesn't cover a xxxx thing for my car
They found me the exact car I was looking for and it couldn't have been easier! Very friendly staff (Ryan,Haydee,Chris) and the whole process was easy... and enjoyable. I'll be back for my next car.
Haydee Avila was the best sales associate I would recommend Wolf Elite Autos if you are looking for a used or new car in the area
Steer clear. I just bought a Yukon from them. i have had it two weeks and driven it less than a 100 miles. Security system, stability control, and abs... electrical systems have all failed. Now the engine is knocking. Glad I don’t drive it much. The warranty the gave me covers none of this. Left multiple measages but no one is returning my calls.
Leased a car wolf the end of June was in a bad car accident the beginning of June. They sold me a bad car transmission is bad they cut the wires up with... a razor blade and left the blade under the hood and all the wires are melted together now my a/c doesn’t work and the car over heats a lot. I took the car through inspection myslef not knowing that was going to cause a big issue. The wheel alignment is bad almost got into a bad car accident because it was a big whole on the inside of my tire I called them they told me oh well it’s nothing they can do about because I missed an appointment due to me making up hours at work from my car accident. Haydee was very rude and nasty to me and was not considerate at all. They played around saying they were fixing my car for about 3 weeks never fixed anything at all because they were mad I took my car through inspection.
Buying process was great. Service department sucks. Went back 4 times to get issue resolved. Never did. The mechanic claimed to had fixed it. All... he did was drive the gas out of my car Will not deal with them again. Drafting a letter to the attorney general's office.
I highly recommend Wolf's Elite Autos! They found the exact car that I was looking for and they made the transaction very seamless. They were professional... and organized and great to deal with!
Purchased a 2001 crv and had a great experience! Addressed a few minor issues with vehicle after test drive right on the spot. Great atmosphere in the... office and very easy transaction. Will recommend in the future