Reviews
I enjoyed speaking with him & he was very polite &
I enjoyed speaking with him & he was very polite & helpful today thank you. He was great! thank you again! I recommend him 100% helpful h
I enjoyed speaking with him & he was very polite &
I enjoyed speaking with him & he was very polite & helpful today thank you. He was great! thank you again! I recommend him 100% helpful h
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Keyocho, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
This is our second time leasing through Nick at INFINITI
This is our second time leasing through Nick at INFINITI of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to work with. He took the time to understand what we were looking for and went out of his way to ensure we got the best possible deal on our new 2025 QX80 lease. His attention to detail and commitment to top-notch service made the entire process smooth and stress-free. We truly appreciate his dedication and highly recommend working with him if you’re in the market for an INFINITI!
This is our second time leasing through Nick at INFINITI
This is our second time leasing through Nick at INFINITI of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to work with. He took the time to understand what we were looking for and went out of his way to ensure we got the best possible deal on our new 2025 QX80 lease. His attention to detail and commitment to top-notch service made the entire process smooth and stress-free. We truly appreciate his dedication and highly recommend working with him if you’re in the market for an INFINITI!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a 2025 QX60 and Nick your sales person
I just purchased a 2025 QX60 and Nick your sales person from the dealership in Willow Grove was awesome. I would recommend this dealership to everyone.
I just purchased a 2025 QX60 and Nick your sales person
I just purchased a 2025 QX60 and Nick your sales person from the dealership in Willow Grove was awesome. I would recommend this dealership to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nicole, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My experience with this dealership has always been kind,
My experience with this dealership has always been kind, professional, positive, and accommodating. I have purchased two vehicles at this dealership and I won?t come anywhere else.
My experience with this dealership has always been kind,
My experience with this dealership has always been kind, professional, positive, and accommodating. I have purchased two vehicles at this dealership and I won?t come anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tamika, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I was so excited when I walked in the door of Infiniti of
I was so excited when I walked in the door of Infiniti of Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wanted, let me drive the car, and even show it to my husband for his approval. Everything fell perfectly into place! So grateful for a totally positive experience.
I was so excited when I walked in the door of Infiniti of
I was so excited when I walked in the door of Infiniti of Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wanted, let me drive the car, and even show it to my husband for his approval. Everything fell perfectly into place! So grateful for a totally positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was great.
Nick was great. Very helpful and sincerely cared about our satisfaction. I recommend him wholeheartedly. He’s definitely an asset to the dealership. Sincerely, Mike and Lisa Tomlinson
Nick was great.
Nick was great. Very helpful and sincerely cared about our satisfaction. I recommend him wholeheartedly. He’s definitely an asset to the dealership. Sincerely, Mike and Lisa Tomlinson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I have been bringing my car to Faulkner Infiniti for many
I have been bringing my car to Faulkner Infiniti for many years, and Infinit of Willow Grove prior to that. Over the past few years, the level of service has deteriorated in my opinion. Today, I brought my Q70 in for maintenance (oil change and tire rotation). Although I had a loaner vehicle, I told Mark that I needed my car today. He said my car "would definitely" be ready today. Not only was it not ready today, but I received no communication whatsoever. When I called at 5:30, I was told that service is gone for the day. I only write this because this is the 3rd time this happened to me, and I am finished with Faulkner. Everyone is friendly, but they don't do what they say they will.
I have been bringing my car to Faulkner Infiniti for many
I have been bringing my car to Faulkner Infiniti for many years, and Infinit of Willow Grove prior to that. Over the past few years, the level of service has deteriorated in my opinion. Today, I brought my Q70 in for maintenance (oil change and tire rotation). Although I had a loaner vehicle, I told Mark that I needed my car today. He said my car "would definitely" be ready today. Not only was it not ready today, but I received no communication whatsoever. When I called at 5:30, I was told that service is gone for the day. I only write this because this is the 3rd time this happened to me, and I am finished with Faulkner. Everyone is friendly, but they don't do what they say they will.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and thorough customer service with
Excellent service and thorough customer service with quality workmanship while my vehicle was being serviced on this particular day.
Excellent service and thorough customer service with
Excellent service and thorough customer service with quality workmanship while my vehicle was being serviced on this particular day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a used QX60 here two months ago and sales were
Bought a used QX60 here two months ago and sales were great as was the service. Had a malfunction light come on and they gave me a loaner to ensure they have covered everything. All good!!
Bought a used QX60 here two months ago and sales were
Bought a used QX60 here two months ago and sales were great as was the service. Had a malfunction light come on and they gave me a loaner to ensure they have covered everything. All good!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car is great!
Car is great! Nicholas was a great Salesman he was thinking customer first he showed me the car I wanted with a great price and low miles. Why pay more if you can pay less and get the same thing. He is great for customers and sales!
Car is great!
Car is great! Nicholas was a great Salesman he was thinking customer first he showed me the car I wanted with a great price and low miles. Why pay more if you can pay less and get the same thing. He is great for customers and sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car