VA Cars of Tri-Cities Inc

4.8
(54 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
(804) 332-6555 (804) 332-6555

Inventory

About our dealership

This seller has been on Cars.com since September 2016.
Finding a quality auto dealership isn't always easy. When you do find a reputable dealer like us you'll never feel the need to use anyone else for your car shopping needs. Ready to see what we can offer you? We have a great selection of vehicles for you to test drive. If you don?t see exactly what you're looking for don't forget you can always request it.
VA Cars of Tri-Cities

Reviews

4.8
(54 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
3.0

Mechanics aren't doing their jobs correctly

First off buying a car from here was an "ok" experience. However BUYER BEWARE when it comes to coming to this place for your oil change!! I have the type of car where you can't check your own transmission fluid because there's no dip stick for the transmission. Last week my car started shifting strange so I had my car's dealer (not va cars but the actual DEALER) diagnose it. Come to find out I was 3 quarts low in transmission fluid!!! How is that possible when I just got an oil change last month at Va Cars and their mechanic checked off that all fluid levels were good??! When I called Va Cars service department she tried to say that maybe I have a leak. Little did she know the dealer reported NO LEAKS! The way I see it is, if I got to keep coming to you for oil changes to honor my warranty the least you can do is make sure your mechanics are doing THEIR xxxx JOB and not carelessly checking off things like they are! RIDICULOUS!!!!

2.0

Tri city

I went here I the guy was pretty rude. The experience was different I understand a pandemic was taking place but he was really rude.

5.0

Shopping and Buying Experience

Great shopping and buying experience. Customer service was excellent. I would recommend this dealer to my friends and family. I didn’t have to spend hours with waiting on paperwork and financing.

1.0

Bad Experience

Inquired about the 350Z Model. Dealer immediately questioned me about financing the vehicle. I told him was shopping for other vehicles. He snapped at me accusing me of attempting a joy ride. Don't deal with these guys. Period!

4.8

Very Professional and Welcoming Service

Fernando and Harry made the car buying process as easy and efficient as possible. Willing to do what is best for you and your situation.

5.0

Outstanding experience

Fernando was exceptional and catered to my situation to put me in a vehicle I loved. He was patient and resourceful, which impressed myself and my husband in Colorado. 5/5 stars

5.0

Polite and courteous

Everyone was polite , courteous and very helpful. The staff was professional and took care of my needs. I will definitely recommend VA Cars Tri-Cities.

5.0

Great Time

Had a great time. Process was smooth and didn't take all day. The staff was professional and polite. I will definitely recommend VA Cars. Great experience.

5.0

Buyer

After visiting another dealership and not getting a vehicle for the price will wanted to pay u walked in va cars and told them what I was looking for and what I wanted to pay. It was a hassle free experience and they were straight forward with me. I got the vehicle I wanted with the features I wanted for the price I wanted to pay. From the salesperson to the finace person it was smooth easy buying experience. Thank you

5.0

Great staff, wonderful service!!

Couldn?t be happier with my new car!! The staff is great and very helpful and knowledgeable. Would not hesitate to get my next car there.

Read all 54 reviews