Kendall Ford of Kenai

2.6 out of 5 2.6

Reviews

2.6 out of 5 2.6
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 6, 2019

    One year ago I bought a 2015 F150 from Marcus and I have been so happy with this truck. The process of making the purchase was very easy. I highly recommend... them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your review and recommendation. Have a fantastic day!

  • 1.0 out of 5
    October 12, 2018

    If you want to get taken for a ride here is your dealer. They were very polite about offering an extremely low ball offer on my vehicle then jacking up... there’s by 13k from what the salesman told me. Another dirty car dealer that waisted 2 hours of my time. Don’t fall for the “good ol honest boys” stick. Con artist car dealer. Will never buy a car from anything KINDALL in Alaska.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for leaving us this feedback. We'd like the opportunity to discuss this with you. We are unable to find you in our system without a name, so pl...ease reach out to our General Manager, Chris Weber, (907) 714-3605 at your earliest convenience to discuss how we can turn your experience into a positive one. We look forward to hearing from you.

  • 1.0 out of 5
    October 10, 2018

    They strive for dirty deals! Offers are pennies compared to what the car ia actually worth and then turn around and have high prices stating "cars worth."... They laugh at offers, tell cutomers to drive cara that are deemed unsafe by cooperate, try to strong arm you into sales when knowing you can't do that deal, refuse to accept responsibility for poor business practices, and refuses to listen to cooperate car dealerships. Save your money and ship out of state! Cheaper and more reliable vehicles and way better business practices!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Sir or Ma'am, thank you for taking the time to let us know about your displeasure with Kendall. We apologize, but we are unable to reach out to you... based on your name listed on the review. Can you please call our General Manager, Chris Weber, at 208-553-0381 so we can figure out when and where everything came off the tracks?

  • 1.0 out of 5
    August 8, 2018

    Use Kendall Ford‘s service department to do service on my Volvo SUV. Asked multiple times for the techs to look for noise in the back of the car. I was... re-sure there was nothing to worry about well that ended up costing me $1000. I was told by the service manager that he would take care of us because he realized it was partially their fault.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us feedback. We are disappointed to hear that your recent service experience was not a positive one. Our Service Manager, Josh L...ee, would like to speak with you and will reach out to you shortly to discuss this situation. We look forward to speaking with you.

  • 5.0 out of 5
    March 16, 2018

    Bought a 2008 Nissan Frontier truck from Kendall Ford. Our salesman was Joel Macrander, who was very helpful. He immediately got back with us and set... up a meeting and test drive. As of today, most satisfied and pleased with truck. Joel was very helpful and professional.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Roger, thank you so much for your positive comments about Kendall Ford of Kenai! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!

  • 5.0 out of 5
    January 29, 2017

    Just bought a 2017 Ford Escape from Kendall ford of Kenai. Dave bartelmay was our sales consultant, everything went great no hassles, very friendly and... professional people there .would definitely buy there again.. Both me and my wife were very pleased.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Jered! We hope you're continuing to love your Escape and appreciate you choosing Kendall to help find the perfect vehic...le for you! Enjoy your week :)