Reviews
Write a reviewBuyer Beware! They don’t register pre owned cars.
Failure to register and obtain plate issuance, resulting in dunning letter from DMV. No communication or return phone calls . First learned of the problem today despite numerous messages left for their non existent licensing clerk. Beyond disappointed.
Buyer Beware! They don’t register pre owned cars.
Failure to register and obtain plate issuance, resulting in dunning letter from DMV. No communication or return phone calls . First learned of the problem today despite numerous messages left for their non existent licensing clerk. Beyond disappointed.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience
Our sales consultant, Anthony Meadows, was absolutely amazing and hands down provided the best experience we've had when purchasing a vehicle. He was extremely attentive to our needs, responded to our text messages regardless of time or day, and is very knowledgeable about the vehicles. I never felt rushed with Anthony and he even took the time to assist us with installing load bars on the roof of the vehicle. We are a Volvo family (currently own 2 and looking to add a 3rd), have leased or purchased multiple Volvo vehicles in the past and we look forward to reaching out to Anthony for any future purchase needs.
Excellent Experience
Our sales consultant, Anthony Meadows, was absolutely amazing and hands down provided the best experience we've had when purchasing a vehicle. He was extremely attentive to our needs, responded to our text messages regardless of time or day, and is very knowledgeable about the vehicles. I never felt rushed with Anthony and he even took the time to assist us with installing load bars on the roof of the vehicle. We are a Volvo family (currently own 2 and looking to add a 3rd), have leased or purchased multiple Volvo vehicles in the past and we look forward to reaching out to Anthony for any future purchase needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Experience I Have Had Purchasing a Car!
It was a simple process! Easiest car buying experience I have ever had! No back and forth just straight forward negotiation and close. Took less than half the time it has taken in the past to buy a car. This is the way it should be!! Thank you!!
Best Experience I Have Had Purchasing a Car!
It was a simple process! Easiest car buying experience I have ever had! No back and forth just straight forward negotiation and close. Took less than half the time it has taken in the past to buy a car. This is the way it should be!! Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great purchasing experience for my 2021 XC40 T5.
Had wonderful purchasing experience with Anthony. He was very knowledgeable about the different models and features. Took time to fully explain all features, introduced me to general manager, sales manager and staff. Worked to get the best deal for me. Would highly recommend him along with this agency.
Great purchasing experience for my 2021 XC40 T5.
Had wonderful purchasing experience with Anthony. He was very knowledgeable about the different models and features. Took time to fully explain all features, introduced me to general manager, sales manager and staff. Worked to get the best deal for me. Would highly recommend him along with this agency.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service!
As usual, the drop off was easy, my service advisor was great, my service was completed in a timely fashion, and it was returned clean!
Excellent service!
As usual, the drop off was easy, my service advisor was great, my service was completed in a timely fashion, and it was returned clean!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very good service. Very safe environment.
As always, the service staff at Volvo Walnut creek were helpful, friendly, and very efficient. I was kept up to date on the progress of the service and repairs. Picking my car up took less than 5 minutes from the moment I arrived at the dealership. Perhaps, more important than time -- the process felt very safe. Staff were very respectful of social distancing, sanitizing, and wearing masks.
Very good service. Very safe environment.
As always, the service staff at Volvo Walnut creek were helpful, friendly, and very efficient. I was kept up to date on the progress of the service and repairs. Picking my car up took less than 5 minutes from the moment I arrived at the dealership. Perhaps, more important than time -- the process felt very safe. Staff were very respectful of social distancing, sanitizing, and wearing masks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service and sales staff are great!
Been working with Walnut Creek Volvo since 2012 when they were Lawrence Volvo, when I bought a Certified Preowned (CPO) 2012 S60. Paulo the service manager has been outstanding...gracious, attentive, and always in a great mood. He and his service team have taken great care of my S60. Interestingly, we just had the 67,500 service done in July 2020, and we’ve been so happy with the Full experience with this dealership, we ended up buying a new (6,000 miles) 2019 XC40, CPO! This new car is the Best in Class for a small luxury SUV. I strongly recommend checking out the folks and cars available at Walnut Creek Volvo...you’ll definitely be treated great and enjoy the experience! [This is a real and honest review, and I’m a real customer].
Service and sales staff are great!
Been working with Walnut Creek Volvo since 2012 when they were Lawrence Volvo, when I bought a Certified Preowned (CPO) 2012 S60. Paulo the service manager has been outstanding...gracious, attentive, and always in a great mood. He and his service team have taken great care of my S60. Interestingly, we just had the 67,500 service done in July 2020, and we’ve been so happy with the Full experience with this dealership, we ended up buying a new (6,000 miles) 2019 XC40, CPO! This new car is the Best in Class for a small luxury SUV. I strongly recommend checking out the folks and cars available at Walnut Creek Volvo...you’ll definitely be treated great and enjoy the experience! [This is a real and honest review, and I’m a real customer].
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Sales Experience Ever
Mary McKinney made it easy, rewarding and time efficient. Mary gave me a great deal right up front with no stress. I got a fair price for my trade-in and was done quickly. She knows Volvos new and used and knows how to effortlessly accommodate your expectations as a Volvo customer. Offering you suggestions and options. Providing you with the information you need to make an informed choice. I can not recommend her enough. If you are buying a Volvo Mary is the person you want to see. Thanks again to everyone at VCWC you do a great job, I am so glad you are my dealership!
Best Sales Experience Ever
Mary McKinney made it easy, rewarding and time efficient. Mary gave me a great deal right up front with no stress. I got a fair price for my trade-in and was done quickly. She knows Volvos new and used and knows how to effortlessly accommodate your expectations as a Volvo customer. Offering you suggestions and options. Providing you with the information you need to make an informed choice. I can not recommend her enough. If you are buying a Volvo Mary is the person you want to see. Thanks again to everyone at VCWC you do a great job, I am so glad you are my dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase