Reviews
Write a reviewDedicated sales rep Nick, wasn’t so dedicated.
Dedicated sales rep Nick, wasn’t so dedicated. Every time I talked to the dude he was in the middle of something else, this includes when he called me. Annoying and unprofessional. He claimed he would get me a great deal on my trade, sent pictures before making the 2 hour drive. Was expecting a “range” since they didn’t see the car in person. Got a lowball offer. The offer was so low that it seemed they were insulting my intelligence as a human to do “basic” research. Offer, 11k. Caravans offer 14,800( also site unseen), Another jeep dealership, 15,500. Don’t kill your sale in the beginning by being lazy at your job. Not going to deal with people why try and rip you off.
Dedicated sales rep Nick, wasn’t so dedicated.
Dedicated sales rep Nick, wasn’t so dedicated. Every time I talked to the dude he was in the middle of something else, this includes when he called me. Annoying and unprofessional. He claimed he would get me a great deal on my trade, sent pictures before making the 2 hour drive. Was expecting a “range” since they didn’t see the car in person. Got a lowball offer. The offer was so low that it seemed they were insulting my intelligence as a human to do “basic” research. Offer, 11k. Caravans offer 14,800( also site unseen), Another jeep dealership, 15,500. Don’t kill your sale in the beginning by being lazy at your job. Not going to deal with people why try and rip you off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Chris, we regret to hear that you had this experience with us. Please feel free to reach out to me directly and I'll get with the appropriate department manager immediately! Max Williams Customer Satisfaction Specialist MaxWilliams@MwagAuto.com
A Job well done!!!!
I was there with a friend of mine for his vehicle purchase. Sydney Grace Porter did an amazing job working with us. Took care of everything that we needed. Felt like we were treated with the upmost respect and integrity. Why we were there. Just want to say a job Well done keep up the good work.
A Job well done!!!!
I was there with a friend of mine for his vehicle purchase. Sydney Grace Porter did an amazing job working with us. Took care of everything that we needed. Felt like we were treated with the upmost respect and integrity. Why we were there. Just want to say a job Well done keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Happy Customer!
Had a wonderful experience buying my New Jeep! Charles Cromer the salesman answered all my questions.. Was not pushy! I got the perfect vehicle, So happy! He also called on following up on my purchase. Also any emails that were sent.... Great experience!! ⭐⭐⭐⭐⭐⭐🙂🙂🙂
Happy Customer!
Had a wonderful experience buying my New Jeep! Charles Cromer the salesman answered all my questions.. Was not pushy! I got the perfect vehicle, So happy! He also called on following up on my purchase. Also any emails that were sent.... Great experience!! ⭐⭐⭐⭐⭐⭐🙂🙂🙂
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Barb, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ridiculous
After several conversations I made an appointment on line to meet with a salesman I requested . I was told I would only deal with him . I had bought a new van a couple years ago and he was great ! I scheduled an appointment and when I showed up the salesman was not there . I explained the price range several times and the only truck I was offered was a truck completely out of the price range . I over heard the sales guys making fun of a customer that requested a product to be put on . Truly a sad atmosphere that will never get my buisness
Ridiculous
After several conversations I made an appointment on line to meet with a salesman I requested . I was told I would only deal with him . I had bought a new van a couple years ago and he was great ! I scheduled an appointment and when I showed up the salesman was not there . I explained the price range several times and the only truck I was offered was a truck completely out of the price range . I over heard the sales guys making fun of a customer that requested a product to be put on . Truly a sad atmosphere that will never get my buisness
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Jason, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (937) 444-2357 at your earliest convenience to discuss how we can turn this experience into a positive one.
Definitely Worth The Drive
A truly great auto buying experience. I pass Two Jeep dealers, one about a mile from my house, to get to Mt. Orab CDJR - Totally worth it. I shopped them both and Mt. Orab was the only one interested in getting me the Jeep I wanted. Great people who treat you Right!
Definitely Worth The Drive
A truly great auto buying experience. I pass Two Jeep dealers, one about a mile from my house, to get to Mt. Orab CDJR - Totally worth it. I shopped them both and Mt. Orab was the only one interested in getting me the Jeep I wanted. Great people who treat you Right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs Woollard
Love the service department which I then investigated the price on the loaner and was very happy with the process and no pressure to buy
Mrs Woollard
Love the service department which I then investigated the price on the loaner and was very happy with the process and no pressure to buy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase