Mt. Orab Chrysler Dodge Jeep Ram

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 6, 2020

    After several conversations I made an appointment on line to meet with a salesman I requested . I was told I would only deal with him . I had bought a... new van a couple years ago and he was great ! I scheduled an appointment and when I showed up the salesman was not there . I explained the price range several times and the only truck I was offered was a truck completely out of the price range . I over heard the sales guys making fun of a customer that requested a product to be put on . Truly a sad atmosphere that will never get my buisness

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jason, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Pleas...e reach out to us at (937) 444-2357 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • 5.0 out of 5
    November 10, 2017

    Love the service department which I then investigated the price on the loaner and was very happy with the process and no pressure to buy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2017

    Love the service department which I then investigated the price on the loaner and was very happy with the process and no pressure to buy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2017

    A truly great auto buying experience. I pass Two Jeep dealers, one about a mile from my house, to get to Mt. Orab CDJR - Totally worth it. I shopped them... both and Mt. Orab was the only one interested in getting me the Jeep I wanted. Great people who treat you Right!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?