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We were looking for a truck with very particular features at just the right price when we ran across one online at J.H. Barkau & Sons. It was a 2 1/2... hour drive from where we live, which initially left us wondering about what we could expect for our experience. I'm glad we went because the trip was very much worth it! Pat Gillespie was very personable and genuine throughout the entire process. The values for both vehicles were spot on and required absolutely no negotiation which was really refreshing as that hasn't always been our experience with past dealers. Pat answered any questions we had, was never pushy about the sale, and gave us plenty of time and room to make a decision. Other dealerships could learn from Pat. Outstanding experience from start to finish. I would certainly recommend working with Pat and J.H. Barkau & Sons to anyone.
We have bought from Pat in the past and as soon as we started looking for a "new" car for our daughter we went right to Pat Gillespie, he took the time... to find out what we really wanted and worked with us and our crazy schedules. He went out of his way to get us what we needed and even told us about a factory recall on one of our previous vehicles and got us right in to get it fixed!
Talked about problem everything is ok. Have the problem solved. So if there is a problem talked it out they will try and fix it for you.
Spectacular place to do business with.. Friendly and very knowledgeable sales persons. Great vehicles to choose from.. Quick service. Very patient.... Very accommodating. thank you for all your help in finding our perfect vehicle in a timely fashion. Our truck had caught fire in the driveway so we needed a vehicle fast and you were able to help us out.
Jim is a great salesman, I really enjoyed the experience, my credit wasn't the greatest but everyone worked hard to get me approved.. love my new explorer!...
Pat was very helpful. Had all paper work ready when I came in so everything went timely. Financing went smooth too. Would recommend to everyone
This dealership has always treated us fairly, given us top-notch service and are reliable and friendly. The staff is knowledgeable and will go the extra... mile! We always enjoy doing business with Pat Gillespie!
After my wife???s beloved Volvo V60 was totaled in a flood she wanted to replace it with the same thing. I found a couple of them but the rating that I... saw for Barkau was excellent. Jim offered to hold the car for us with no deposit and and wanted to let him know we were serious so he accepted a $100 good faith payment. When we got there to see the car we were warmly welcomed and from that minute on were truly treated like family. The price was very fair so I didn???t feel that there was a nice to haggle. The few things that I feel need to be addressed don???t bother me because of the fair price. All in all a great experience!
Mr. Jupin was excellent throughout our car purchasing adventure. He was knowledgeable, and helped us find exactly what we were looking for right in our... price range. Do yourself a favor and hit up Mr. Jupin if you happen to find yourself at Barkau looking for a new or used vehicle.
Very nice experience, from Jim Barkau through all the rest of the team. Pat was very informative and responsive over the internet and email. Louis handled... all the paper work quickly and explained it thoroughly. Plus the guys that got the truck cleaned and ready were friendly and did a superb job.