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Skyline's Keizer Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday 10:00am–6:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Skyline's Keizer Ford from DealerRater.

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Great Experience!

Our first car buying experience was fantastic! Malisa answered all of our many questions and helped us understand the process. They worked around our schedule to make it easier on us and we left with the perfect vehicle! Would definitely recommend Malisa and Keizer's Skyline Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know that Malisa continues to uphold the Donofrio Difference!

Awesome!!

If you're looking for a vehicle and don't want to deal with your stereotypical "car salesmen/vulture" then Skyline Ford Keizer is the place to go!! I worked with Malisa for a week before actually going to the dealership, because I don't live locally and she gave exceptional, attentive and caring service the entire way. She sent me photos of my potential car as it made its way through the process. She was the BEST sales consultant I have ever dealt with in my 20+ years of car buying. Sage, the sales manager was also great!! He found me an exceptional loan with the best terms! You cannot go wrong with this company!!! They are AWESOME!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kim, thank you for this amazing review, we pride ourselves in treating the customers more like family.

Great experience

Our car buying experience was the best we've ever had. The staff , Walt, Norm & Sage really helped to make our interactions easy & very understandable. We waited about 3 weeks for the car we wanted & we received updates weekly on the progress of our order. Once it arrived, they quickly prepped the vehicle so it'd be ready for delivery. They've have been very prompt to check in with us to see if we have any questions. Very helpful before, during & after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and welcome to the Skyline family!

Worse service ever

Worsed service ever had my car for 3 full days for a 7 hour repair, never even touched my car. And lied that they had.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

We are sorry you feel that you had a less than excellent experience with Quick Lane of Keizer.

Customer for life!!!!!!!!!!!!!!!

Walt's, Sage's and Phil's customer service skills and honesty made my purchase happen without a hitch. Their knowledge and willingness to go the extra mile to make things happen, and get questions answered was fantastic. Your the best!!!!! THAT IS WHY WE WILL ALWAYS COME BACK.. Thanks again for such a pleasant experience. Zach

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review for Sage, Phil, and Skyline's Keizer Ford. Let all your friends and family know that the place to buy a car is Skyline Ford!

Quick lane is awesome

Every time we go to the Quicklane in Keizer, Jen treats us like family. Jeremy is also a shiny gem! Thanks guys for making it easy! JS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, I will let Jen & Jeremy know that you left this for them.

AWESOME PHIL

Phil genuinely has the customer service that is very personal and professional. I will be buying my future vehicles from him! You can tell he loves his job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know that Phil did a great job!

Fast and efficient service center

I have had my F-150 serviced twice at Keizer Skyline Ford. The entire crew is great to work with. JP in the service department is very knowledgeable and helpful with your service appointment. I look forward to having my truck serviced at Keizer Skyline Ford again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian, thank you for taking the time to let us know how JP is doing, he always gets excited when our customers review him.

Buying a car can be enjoyable.............

Came to Keizer Skyline Ford looking to upgrade. Phil McColly was very helpful, Found the entire experience to be painless............Great job Guys!!!!! Looking forward to many happy miles...............and coming back to Keizer Skyline Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, dependable and honest

I purchased my used vehicle from Keizer Skyline Ford and have brought it back to Skyline Keizer Quick Lane for service and repair. I have dealt with both Jennifer and JP. Both are knowledgeable and take the time to thoroughly explain any issues that need immediate attention in terms that are understandable. When they tell me something needs to be repaired, I feel confident that it does need repairing, they also let me know the cost and any coupons or rebates that I could use at the time. Great employees, Great attitudes and Great people with customer needs first! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.