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Mercedes-Benz of Gilbert

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Gilbert Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

There are car dealerships and then there is Mercedes-Benz of Gilbert. A Mercedes-Benz dealership is a cut above the rest because we have higher quality vehicles, better customer service, and an overall experience that other dealerships just cannot match. Get a car that will ensure you always arrive in style and get a Mercedes-Benz at Mercedes-Benz of Gilbert.

...



We have proudly built this new facility right in the heart of Phoenix's East Valley, allowing us to serve the surrounding areas including Chandler Heights, San Tan Valley, and Queen Creek. Don't just get a car, have an experience at Mercedes-Benz of Gilbert today.

"We Treat Our Clients Like Guests and Not Just Another Number"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
222 lifetime reviews. Includes reviews of Mercedes-Benz of Gilbert from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 13, 2020

    Chris Essor was an exceptional Sales Professional that took great care of me. If it weren't for him, I would either still be looking or would have purchased... elsewhere. Much appreciated.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2020

    Milton Garcia gave world class customer service from start to finish on a birthday present for my wife. This sale was a west coast to east coast transaction... so Milton made it even more seamless.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Milton Garcia

    Master Certified Sales Consultant

    (5.0) 74 reviews

  • May 22, 2017

    Ask for Arnold Lim. I contacted Arnold through email to ask about a used car. It was not a Benz, and probably cost 30k to 50k less than the average vehicle... sold here, but Arnold treated me like I was his best customer and helped me work out a deal that was more than fair. I had just had my car stolen and was dealing with that stress as well, but Arnold made everything on his end effortless. I noticed a few salesman of the year trophies in his office while we were discussing the details. I'm not at all surprised. A true professional and a pleasure to work with.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2020

    Dan went above and beyond to help me. He tried very hard to solve my problem I was having with my vehicle He solved the problem , you are fortunate to... have him as a employee. Rich Ardito

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Shahid

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    January 14, 2020

    If you are buying a car from Mercedes-Benz of Gilbert make sure you're buying it from Milton Garcia. He's honest straightforward and very knowledgeable... of the brand.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Milton Garcia

    Master Certified Sales Consultant

    (5.0) 74 reviews

  • 1.0 out of 5
    December 27, 2019

    Had an appointment to see a car. Paul, the salesperson, failed to bring the car and made me to wait one hour. You are better off going somewhere else....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 13, 2019

    Horrible service. Mike Tegge never called me back to resolve problems with car I bought from them. Sales person (Clayton Griggs) just promised to do something,but... nothing else during 3month! Please, be away from that dealer!

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2019

    From the moment I reached out to the dealership on the phone to getting the keys to my new car, everyone was so helpful and accommodating. On the phone,... Ariel easily set up an appointment for us to see the car. Milton reached out via text as soon as the appointment was made to welcome us to the dealership and answered all our questions during the test-drive. Travis walked us through the entire financing process, giving us all our options available and working to make sure we got the best deal. We were beyond ecstatic to drive out of the dealership with a new car!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Milton Garcia

    Master Certified Sales Consultant

    (5.0) 74 reviews

  • 5.0 out of 5
    December 3, 2019

    Went in for a test drive and left with a car! Perhaps the most efficient, timely car purchase/ transaction I have ever experienced and with a trade-in... vehicle too. Milton in sales was wonderful and Tara in finance too. A great car buying experience all-around.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Milton Garcia

    Master Certified Sales Consultant

    (5.0) 74 reviews

    Tara Price

    Finance Manager

    (5.0) 41 reviews

  • 5.0 out of 5
    November 30, 2019

    We walked in and knew what we wanted. We were greeted by a very professional individual. They made us feel very comfortable, they weren't pushy, and they... were very informative! I would recommend them to anyone! Amazing service!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Milton Garcia

    Master Certified Sales Consultant

    (5.0) 74 reviews

    Christian Harding

    Finance Manager

    (5.0) 63 reviews

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