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Sanders Ford Inc of Swansboro

(352 reviews)
2015 consumer dealer award
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2015 consumer dealer award

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Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sanders Ford Inc of Swansboro from DealerRater.

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The whole process was great.

The whole process was great. We couldn't have asked for better experience. Emory was very responsive to our request to test drive a vehicle. She gave us all the information on it and a personal video showing us the vehicle. Lizz was very easy to talk to and made sure we felt comfortable with our choice. Kevin made a real connection with us and made us feel like more than just costumers. Jeremy was very patient when we were discussing our financial decisions and truly wanted us to make the best informed decision for our family. We will definitely recommend them to to everyone. This was the best car buying experience we have ever had.

The whole process was great.

The whole process was great. We couldn't have asked for better experience. Emory was very responsive to our request to test drive a vehicle. She gave us all the information on it and a personal video showing us the vehicle. Lizz was very easy to talk to and made sure we felt comfortable with our choice. Kevin made a real connection with us and made us feel like more than just costumers. Jeremy was very patient when we were discussing our financial decisions and truly wanted us to make the best informed decision for our family. We will definitely recommend them to to everyone. This was the best car buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Had a 7:30AM appt.

Had a 7:30AM appt. Which was not honored and service not started till late morning. Due to late start had to leave truck overnight for work to be completed the next morning. Was charged $50 to use credit card!!! Would have been nice to know that up front! Certain I will not be doing any business with Sanders Ford Swansboro anytime in the future. Minus one star.

Had a 7:30AM appt.

Had a 7:30AM appt. Which was not honored and service not started till late morning. Due to late start had to leave truck overnight for work to be completed the next morning. Was charged $50 to use credit card!!! Would have been nice to know that up front! Certain I will not be doing any business with Sanders Ford Swansboro anytime in the future. Minus one star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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We highly recommend Thomas Nikorak Ford Product

We highly recommend Thomas Nikorak Ford Product Specialist (910) 459-3167 for your new Ford purchase at the Swansboro North Carolina site. Incredibly kind-hearted with outstanding knowledgeable and detailed market research/ educational video resources to support a well informed customer experience and decision making process of our new bronco; Tom is collaborative with his colleagues Cody, Kevin, Liz, Tony, and Valerie! The best Ford experience ever that we have encountered and validates why we keep ordering our trucks from Ford over the years! Congratulations Team Swansboro for your Outstanding Performance in all departments! Love your camaraderie and kindness among your team members and Jacksonville colleagues as well as serving your civilian + military communities. Thank you for your service.

We highly recommend Thomas Nikorak Ford Product

We highly recommend Thomas Nikorak Ford Product Specialist (910) 459-3167 for your new Ford purchase at the Swansboro North Carolina site. Incredibly kind-hearted with outstanding knowledgeable and detailed market research/ educational video resources to support a well informed customer experience and decision making process of our new bronco; Tom is collaborative with his colleagues Cody, Kevin, Liz, Tony, and Valerie! The best Ford experience ever that we have encountered and validates why we keep ordering our trucks from Ford over the years! Congratulations Team Swansboro for your Outstanding Performance in all departments! Love your camaraderie and kindness among your team members and Jacksonville colleagues as well as serving your civilian + military communities. Thank you for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Liz is an amazing Swansboro Sanders Ford team member who

Liz is an amazing Swansboro Sanders Ford team member who truly makes genuine contributions to her team and the community she serves.

Liz is an amazing Swansboro Sanders Ford team member who

Liz is an amazing Swansboro Sanders Ford team member who truly makes genuine contributions to her team and the community she serves.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sanders Ford was great and so was Thomas!

Sanders Ford was great and so was Thomas! Great service and very quick and efficient.

Sanders Ford was great and so was Thomas!

Sanders Ford was great and so was Thomas! Great service and very quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I think this is the best dealership I ever bought a car

I think this is the best dealership I ever bought a car from the salesman Tom was great he went out of his way to help me the financial officer was the most honest Ifinancial officer I ever met he didn’t try to push anything on me and showed me everything everything at the dealership was a great experience

I think this is the best dealership I ever bought a car

I think this is the best dealership I ever bought a car from the salesman Tom was great he went out of his way to help me the financial officer was the most honest Ifinancial officer I ever met he didn’t try to push anything on me and showed me everything everything at the dealership was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Super nice and very helpful.

Super nice and very helpful. I would highly recommend to family and friends. Thank you !

Super nice and very helpful.

Super nice and very helpful. I would highly recommend to family and friends. Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Did a great job with a double trade in and helped me

Did a great job with a double trade in and helped me through the finance issues with Navy Fed.

Did a great job with a double trade in and helped me

Did a great job with a double trade in and helped me through the finance issues with Navy Fed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was great everyone there was great no problems very

It was great everyone there was great no problems very pleasant and friendly and knowledgeable

It was great everyone there was great no problems very

It was great everyone there was great no problems very pleasant and friendly and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional and knowledgeable about the car I

Very professional and knowledgeable about the car I purchased. Tom went above and beyond making sure my first purchase from Sanders Ford was a good one. Val and Kevin were both helpful in the process to make sure the whole transaction went smoothly! Thank you to all! I will be back

Very professional and knowledgeable about the car I

Very professional and knowledgeable about the car I purchased. Tom went above and beyond making sure my first purchase from Sanders Ford was a good one. Val and Kevin were both helpful in the process to make sure the whole transaction went smoothly! Thank you to all! I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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