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D&M Leasing - Houston

(3,275 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(3,275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D&M Leasing - Houston from DealerRater.

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Every Need Met!

Melanie Champion is the most amazing customer service person we have EVER experienced. She literally will do whatever it takes to please and find exactly the car, the deal and the timeline that fits her customer. She did that for us! I wish there was a “Melanie” in every business. Karen L Tovar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Another great leading experience with D&M!

A great leasing experience. Melanie was very friendly and made the transaction smooth and stress free. The vehicle I was looking for was located easily and the price and financing were a piece of cake. My new Ram was delivered to my driveway at my convenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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Quick and painless

Matt Doinidis made the process very simple. He got me what I wanted and did everything he said he was going to do. Not only would I recommend him, I already have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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Another Great Experience!!

I have worked with Cheryl on multiple occasions and have always been satisfied with my purchases. My most recent purchase included a very short turnaround and Cheryl once again came through for me. I have been doing business with D&M leasing for approximately 10 years and have always been satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Awesome!

Cheryl was wonderful to work with! Her knowledge of different makes and models put cars on our radar that we hadn't even considered. We'll definitely be utilizing her services again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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All good

This was my second car through D&M and specifically with Cheryl. She has always been very responsive and professional. She actually delivered the car to me while I was at my son's high school because I could not get to the dealership before closing. I would definitely recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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A system that fits me

I have always been a person who buys a car and trades it in as soon as it turns over. Meeting Cheryl allowed me to better utilize getting frequent new car experiences more efficiently. She explained the process and how it would work for me and after 3 cars I am convinced. I also sent my Mother and she has a car and several friends. Cheryl tailored a system for each one of the. Thanks Cheryl for your consistency and your caring for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Great

Highly recommend using D&M leasing, they helped me find the car I wanted while I was at work with the best price thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Leasing and Follow-up

Cheryl helped us with the initial leasing process and, more importantly, has stayed in touch and helped us with various matters involving the car. She has made herself available after hours when she didn't have to do so and showed her professionalism at every step. I would recommend Cheryl toi anyone looking to lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Great customer experience

Cheryl Seidner was a pleasure to work with - extremely professional, responsive, and customer-focused. She worked to provide the best outcome on my trade, as well as made the process effortless from the customer standpoint. I will absolutely use her again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.