This dealership is incredibly shady. Their vehicles won’t come with standard care and equipment you could reasonable expect from any other dealership.... I’ve had to fight for nearly a week to try to have a key fob provided for my 2017 Jeep Patriot, and will still have to purchase one. Their customer service is a joke as well. Buying from Jake Sweeney is not worth all the hoops you’ll have to jump through and extra charges they’ll pile on to get a decent deal on a vehicle.
This dealership is incredibly shady. I didn't receive a key fob for my 2017 Jeep Patriot that was listed with remote start and keyless entry features,... and then have fought for nearly a week to have one provided. Their customer service is a joke as well. Don't waste your time or money
A big thanks to sales manager Rob Hall for sending me a key fob for a car I purchased from a dealer in my hometown in Wisconsin. My dealer obtained the... car from Jake Sweeney, and it was missing the second fob. My salesman told me most cars that are shipped from other locations usually have only one fob or key. He said he tried to track it down but couldn't locate it. After waiting a week for my dealer to find the fob, I called Jake Sweeney and left a message for the manager; the next day I got a call from Rob Hall - he had the missing fob and shipped it FedEx to me. That's what I call great service! If my salesman had made a call to Rob he'd be getting 5 stars instead of Rob at Jake Sweeney of Cincinnati!
Jim Garrison was a pleasure to meet and deal with. He answered all my questions and concerns prior to coming to the facility and continued to be a lot... of help once there. The vehicle was ready and he was able to describe and go over things in a way we could easily understand . At no time did i feel pressured which was appreciated. My partner and i was able to discuss things throughout and understand things with the professional help of Mr. Garrison. . I am very pleased with the vehicle. It is exactly as he described. Because of his expert and personal touch i will highly recommend Jake Sweeney Automotive and Mr. Jim Garrison to friends and family. Also finalizing things went very smooth .
My husband and I share a great experience in purchasing our new car this month. We'd shopped around and did our homework with Sweeney and got exactly what... we needed. Darrin was excellent with service as well as others in the process!
Had a pretty good experience. Autumn was awesome and took very good care of me. Got exactly the car that I wanted. Would recommend this dealership.
Autumn was amazing with us. She understood our needs and exceeded our expectations. We never felt pressured into a car we could not afford. She work with... us to find exactly what we wanted.
I was worried about what I would be able to get into it with my credit, But Dionne really worked with me and gave me the confidence that she would be able... to get my family and I in the right car. She went above and beyond and not only got us a car with EVERYTHING I was looking for, but the payments were lower than we initially discussed. Dionne was Amazing! Im telling everyone I know to visit her if they need a car.
If u belong to the Jeep family u already know, this is not what my 'baby' looks like anymore. Mods are in the works, looks amazing and beefy....thanks... in part to Brad!! Hes awesome!!
Everything about our experience with Jake Sweeney was great, especially thanks to Brad Iannuci. He greeted us kindly soon after we pulled into the lot,... but not in the overbearing sense of being attacked by salesmen when as soon as you get there. Brad was kind, informative, not pushy, and best of all, he cared! We Would recommend this dealership and brad to anyone! 10 out of 10 from the front door out the back.