Reviews
lol my Google review Spent two days remotely negotiating a deal on a consignment Evora. We agreed on a price, I paid a $500 deposit for first right of refusal, and booked $2000 in flights to Erie to inspect the car in person before wiring funds, a completely standard process for a $90k+ vehicle. Two hours after discussing the wiring money process, I got a call saying another buyer offered sticker price and that I needed to pay the full sticker amount right now, sight unseen, or lose the car. No offer to honor my deposit terms. No offer to let me come Thursday as planned and even match the price in person. Just a take-it-or-leave-it ultimatum. When I pointed out their 2.5 star reviews on Cars.com (a website they can’t delete negative reviews on) the salesman told me I was "just mad." Two days of negotiation, $500 out of pocket, flights booked — and that was the response. A first right of refusal deposit means something, or it means nothing. Here it meant nothing. The deposit was used as a pressure tool rather than honored as an agreement. If this is how they operate before the sale, I'd hate to see what happens after. These guys clearly aren’t skilled in dealing with more enthusiast car owners, and aren’t looking to establish relationships. Probably a decent dealer if you live in the middle of nowhere and want an F-150 at 17% APR though. Buyer beware.
lol my Google review Spent two days remotely negotiating a deal on a consignment Evora. We agreed on a price, I paid a $500 deposit for first right of refusal, and booked $2000 in flights to Erie to inspect the car in person before wiring funds, a completely standard process for a $90k+ vehicle. Two hours after discussing the wiring money process, I got a call saying another buyer offered sticker price and that I needed to pay the full sticker amount right now, sight unseen, or lose the car. No offer to honor my deposit terms. No offer to let me come Thursday as planned and even match the price in person. Just a take-it-or-leave-it ultimatum. When I pointed out their 2.5 star reviews on Cars.com (a website they can’t delete negative reviews on) the salesman told me I was "just mad." Two days of negotiation, $500 out of pocket, flights booked — and that was the response. A first right of refusal deposit means something, or it means nothing. Here it meant nothing. The deposit was used as a pressure tool rather than honored as an agreement. If this is how they operate before the sale, I'd hate to see what happens after. These guys clearly aren’t skilled in dealing with more enthusiast car owners, and aren’t looking to establish relationships. Probably a decent dealer if you live in the middle of nowhere and want an F-150 at 17% APR though. Buyer beware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This is unbelievable. I waited 70 days to get a confirmation that the title for a car I purchased in cash was finally being mailed to me, only to find out it was mailed and delivered to the wrong address. I can’t legally drive this car as the registration expired, I can’t get a hold of Brad their title guy despite multiple calls and voicemails, I can’t get an answer as to why it’s so hard to put the right address on the box. I still have no resolution to this issue, as everyone involved in this clown show is busy when I happen to call in. Nice customer service fellas! Run don’t walk away from this place
This is unbelievable. I waited 70 days to get a confirmation that the title for a car I purchased in cash was finally being mailed to me, only to find out it was mailed and delivered to the wrong address. I can’t legally drive this car as the registration expired, I can’t get a hold of Brad their title guy despite multiple calls and voicemails, I can’t get an answer as to why it’s so hard to put the right address on the box. I still have no resolution to this issue, as everyone involved in this clown show is busy when I happen to call in. Nice customer service fellas! Run don’t walk away from this place
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Called to buy their car at asking price. I called after getting the email from Nick and left a voice mail 3 days ago - no reply from him. Must have enough money already...too bad... but i'll find the car I'm looking for elsewhere...
Called to buy their car at asking price. I called after getting the email from Nick and left a voice mail 3 days ago - no reply from him. Must have enough money already...too bad... but i'll find the car I'm looking for elsewhere...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It was good, informative and to the point. No fluff or any big sales pressure
It was good, informative and to the point. No fluff or any big sales pressure
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Would like to thank James for the professional service of buting a car sight unseen!!
Would like to thank James for the professional service of buting a car sight unseen!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys there were great.we talked more about everyday xx then we did the business of buying the truck.witch we all know is stressful as xxxx.i will be definitely recommending nfi empire to all my friends and family.Nick,Brad and Nick's brother(sorry I forgot your name) you guys are great.keep up the good work
The guys there were great.we talked more about everyday xx then we did the business of buying the truck.witch we all know is stressful as xxxx.i will be definitely recommending nfi empire to all my friends and family.Nick,Brad and Nick's brother(sorry I forgot your name) you guys are great.keep up the good work
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ive sent two emails and gave an offer of $14k on H3 priced at 17,900. No return phone call.
Ive sent two emails and gave an offer of $14k on H3 priced at 17,900. No return phone call.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have been waiting for 2 weeks, where’s the mg and available at this time.
I have been waiting for 2 weeks, where’s the mg and available at this time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst people to buy a car from. The car has so much wrong with it when i got it finally. It needed rear wheel bearings seals, alternator, voltage regulator, new carburetor, Rear main seal. They told me the car needs nothing. Salesman never calls back. I could go on with more . Dont buy from them unless you look at the car there.
Worst people to buy a car from. The car has so much wrong with it when i got it finally. It needed rear wheel bearings seals, alternator, voltage regulator, new carburetor, Rear main seal. They told me the car needs nothing. Salesman never calls back. I could go on with more . Dont buy from them unless you look at the car there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The owner dosn't stand behind his vechical brought major issue and he basically lied said they were fixed steering shook at 55mph and they said was the they fixed when brought to there shop put inspection sticker on with bad tyrods and other suspension issue between driving it there back 6 times issue wasn't resolved paid top dollar for there junk and poor management hopefully no one else buys from these shady characters......
The owner dosn't stand behind his vechical brought major issue and he basically lied said they were fixed steering shook at 55mph and they said was the they fixed when brought to there shop put inspection sticker on with bad tyrods and other suspension issue between driving it there back 6 times issue wasn't resolved paid top dollar for there junk and poor management hopefully no one else buys from these shady characters......
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase