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Van Horn Ford of Oconomowoc

(848 reviews)
Visit Van Horn Ford of Oconomowoc
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (920) 287-0389 (920) 287-0389
Used (920) 287-0540 (920) 287-0540

Inventory

See all 206 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
Family Born. Employee Owned.

Service center

Phone number (920) 287-0540

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Ford of Oconomowoc from DealerRater.

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Great experience, very personable and answered all our

Great experience, very personable and answered all our questions. Prepared as well! Looking forward to our new family car!

Great experience, very personable and answered all our

Great experience, very personable and answered all our questions. Prepared as well! Looking forward to our new family car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sales staff is easy to work with, knowledgeable when

Sales staff is easy to work with, knowledgeable when asked questions. Good service department in and out as scheduled! Overall a great experience when working with Van Horn dealership!

Sales staff is easy to work with, knowledgeable when

Sales staff is easy to work with, knowledgeable when asked questions. Good service department in and out as scheduled! Overall a great experience when working with Van Horn dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This feedback makes our day! Thank you for choosing Van Horn Ford of Oconomowoc and for sharing your support on behalf of our team. See you next time!

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Antonio was extremely professional and very customer

Antonio was extremely professional and very customer oriented. I really appreciate working with him and tr Van Horn Handa Dearlership

Antonio was extremely professional and very customer

Antonio was extremely professional and very customer oriented. I really appreciate working with him and tr Van Horn Handa Dearlership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shalema, we're so glad to hear that Antonio provided you with such a professional experience at Van Horn Ford. Thank you for the kind words and support!

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Excellent customer service.

Excellent customer service. Jason answered all my questions, listened, and worked with me for a great deal. 5 star rating. Highly recommend this dealership.

Excellent customer service.

Excellent customer service. Jason answered all my questions, listened, and worked with me for a great deal. 5 star rating. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Jason provided excellent service and helped secure a great deal at Van Horn Ford. We appreciate your recommendation!

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Look no further, great dealership to do business with.

Look no further, great dealership to do business with. Very pleased with my experience here.

Look no further, great dealership to do business with.

Look no further, great dealership to do business with. Very pleased with my experience here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Van Horn Ford, and for your business. We are grateful to have you as a customer!

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Super friendly, knowledgeable staff who are ready to help

Super friendly, knowledgeable staff who are ready to help without the typical pushy dealer feel!

Super friendly, knowledgeable staff who are ready to help

Super friendly, knowledgeable staff who are ready to help without the typical pushy dealer feel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Wade! We appreciate your business here at Van Horn Ford.

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Jonathan was great, very informative and friendly.

Jonathan was great, very informative and friendly. Finance department very efficient and helpful. Was a great experience

Jonathan was great, very informative and friendly.

Jonathan was great, very informative and friendly. Finance department very efficient and helpful. Was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jonathan and our finance team made your experience at Van Horn Ford a great one! Thanks for sharing your feedback with us.

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No one ever got back to me in regards to the car I was

No one ever got back to me in regards to the car I was interested in

No one ever got back to me in regards to the car I was

No one ever got back to me in regards to the car I was interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Erica, Thank you for sharing your feedback with us. We’d appreciate the opportunity to address the issues you experienced at our dealership and explore how we can improve. We’ve reached out and would appreciate the chance to speak with you further. Thank you, Daniel Masarik - Sales Manager - (920) 269-7500

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I had a great experience working with Trevor to buy my

I had a great experience working with Trevor to buy my Ford Edge. It was a seamless process and I felt well supported throughout. Would definitely recommend.

I had a great experience working with Trevor to buy my

I had a great experience working with Trevor to buy my Ford Edge. It was a seamless process and I felt well supported throughout. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Trevor made your Ford Edge purchase a seamless experience at Van Horn Ford. Thank you for recommending us!

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Everyone made sure our experience was comfortable through

Everyone made sure our experience was comfortable through throughout the entire process. We will come back for our next one.

Everyone made sure our experience was comfortable through

Everyone made sure our experience was comfortable through throughout the entire process. We will come back for our next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kushiel, we're delighted to hear that your experience was comfortable with us at Van Horn Ford. We look forward to welcoming you back for your next vehicle!

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