Audi Oklahoma City

Audi had a recall on driver side airbag went in to get it serviced back in Nov they cracked my starter button. Never said anything to me when I picked... my vehicle up.I called them soon as I noticed which wasn't even an hr before I left the store. Of coarse Steve who helped me I believe his name was, was to busy to get on the phone when I called to report the broken starter. Took me a week to actually get the manager Adam on the line after leaving multiple messages on his voicemail. He finally called Nov6,2017 me back said he wanted to make things right asked me to send him a picture of my starter button and he would replace it free of charge, that he would call me when the starter came in. I never received a call after a week I began to call him back and left multiple messages to see if the starter button ever came in never got a call back. I got tired of calling and leaving messages after messages and never having them answered, I just gave up on Adam and making things right. Now Audi has a recall on the passenger airbag, at the sometime my rear light has went out. I am hesitant to take my vehicle in due to the pass issue. I have went and gotten quotes for my rear light at other places. Called Audi a few times this week to speak with a service consultant again no one is able to take the call or calls you back when you leave a message. The Edmond dealership is closet to my home I just wish we had more than one Audi dealer due to the poor customer service I have received its really unfortunate. I really feel if I was not a women then this would not of happened honestly. Like they say getting your vehicle worked on and being a women company's always try and overcharge you, because women really dont know anything about cars.

We had a great experience from the newest guy. Tom was very helpful and did not pressure us at all. We are very grateful for his help.

I recently purchased a 2017 A4 (Prestige Package). I live in Plano, Texas. After a few DFW area dealer visits I actually could not find the A4 configuration... I wanted. Searching the various dealer inventories via the Internet After contacting the Audi OKC dealership I found they not only had the exact A4 configuration I wanted, they also delivered a superior sales experience. I was supported by Taylor Huffman and his team. His responded in a timely and professional matter for all interactions. Taylor went out of his way to understand what I wanted in an A4 along with coordinating all the necessary details/logistics to ensure my complete satisfaction with the overall process. These guys are good!

We purchased our Audi A5, and have had its first service, Excellent Dealership and would recommend the car and the dealership to anyone.

I really like on line shopping it is easy and simple.

Excellent sales staff - courteous, knowledgeable, and professional. Would recommend Bob Moore Audi to anyone looking for a new/used car. Ask for Taylor... Huffman.

The routine service we get from this dealership is great, but that is where it seems to stop. We have owned our 2017 Q-7 since May of 2016 and after the... 1st 10,000 mile service we identified spots on most of the chrome on the car. The service manager at that time looked into it and told us that it seemed to be a problem on several

I waited from 9:30(appt. time) until 12:20 for my car. At 11:15 I went and ask Shawn if my car was getting close to ready, he said they had taken it to... wash and it would be about 20 minutes. At 11:40 he came back and told me they had just taken it to wash. At 12:20 I saw my car in the entrance area and went and told another service person I was ready to leave and my car was there. Shawn must have gone to lunch? In the lounge, I watched other customers come and go. I looked at the cars on the showroom floor. Not once did any sales personnel or any other employee ask me anything. I felt invisible. I love my Q5 but I definitely won't be buying another Audi. And I will get a loaner car next time, if I still have my Q5 then.

Very nice and very easy and enjoyable great buying experince

Excellent service and wonderful customer service! Grateful for providing a loaner car