Reviews
Write a reviewAbsolute trash dealership.
Absolute trash dealership. They over promise and under deliver. Please die your research before contacting Audi OKC
Absolute trash dealership.
Absolute trash dealership. They over promise and under deliver. Please die your research before contacting Audi OKC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Alexa was awesome
Alexa is awesome. The repair to my vehicle was completed and looks great. Love my Audi. Thank you for your great service. Will be returning for next regular maintenance.
Alexa was awesome
Alexa is awesome. The repair to my vehicle was completed and looks great. Love my Audi. Thank you for your great service. Will be returning for next regular maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diana, thanks for allowing us to service your Audi. It’s great to hear you’re satisfied with the work and with Alexa. Let us know if there’s anything else we can do.
Great service!
Alexa does an outstanding job. The service was fast and my needs were taken care of very efficiently. Very accommodating to set me up for next needed service.
Great service!
Alexa does an outstanding job. The service was fast and my needs were taken care of very efficiently. Very accommodating to set me up for next needed service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, David! We will be sure to pass along your comments to Alexa! We’re pleased you trusted us with your vehicle, and that you were satisfied with our work!
Alexa and Audi OKC is the BEST!
I’ve been going to this dealership since 2016! And they are awesome! Not one single less than outstanding experience! Alexa has been my primary service advisor for a while, and she’s incredibly professional and a pleasure to work with. My car is always perfect, ready on time and a good value. When I need a loaner it’s ready and waiting, when I chose to work from the waiting area there is always coffee, good snacks and everything I could need. Thank you!!
Alexa and Audi OKC is the BEST!
I’ve been going to this dealership since 2016! And they are awesome! Not one single less than outstanding experience! Alexa has been my primary service advisor for a while, and she’s incredibly professional and a pleasure to work with. My car is always perfect, ready on time and a good value. When I need a loaner it’s ready and waiting, when I chose to work from the waiting area there is always coffee, good snacks and everything I could need. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Q5 service with sale offer
I had the q5 diagnosed. Staff was honest timely and very friendly. As an experienced mechanic I feel the diagnosis was appropriate and accurate. The service dept gets 5 stars. I expressed interest in selling the car and after a day and a half I did not get an offer and finally picked the car up. The sales department could do a little better. Overall not bad and I understand the sales dept could be busy. I would use them again
Q5 service with sale offer
I had the q5 diagnosed. Staff was honest timely and very friendly. As an experienced mechanic I feel the diagnosis was appropriate and accurate. The service dept gets 5 stars. I expressed interest in selling the car and after a day and a half I did not get an offer and finally picked the car up. The sales department could do a little better. Overall not bad and I understand the sales dept could be busy. I would use them again
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive comments regarding our Service Department at Audi Oklahoma City. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.
Best experience
Lionel was very personable and patient with showing me different cars and letting me drive a couple/ no pressure. Mr Beatty in finance was nice and it was a very relaxing experience- which when dealing with finance is not always the case. Best experience I have had at a dealership.
Best experience
Lionel was very personable and patient with showing me different cars and letting me drive a couple/ no pressure. Mr Beatty in finance was nice and it was a very relaxing experience- which when dealing with finance is not always the case. Best experience I have had at a dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa, it was our pleasure to help you through the buying a vehicle process. Thanks for the kind words about Lionel and Mr. Beatty.
Professional!
Highly recommend! They kept me updated with arrival time of my auto. Finance department was so professional and knowledgeable. Will definitely buy another vehicle from them !!
Professional!
Highly recommend! They kept me updated with arrival time of my auto. Finance department was so professional and knowledgeable. Will definitely buy another vehicle from them !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Few things in life feel as great as driving a new car. It was our pleasure to help you find the perfect vehicle. Thanks for sharing your excellent feedback, Janet.
Alexa is a service all star
Our relation with our service agent (Alexa) is amazing. Her ability to interact in a positive manner no matter the issue makes her an All Star in my opinion
Alexa is a service all star
Our relation with our service agent (Alexa) is amazing. Her ability to interact in a positive manner no matter the issue makes her an All Star in my opinion
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sam, we’ll make sure Alexa sees your review. She's a total professional, but she enjoys a compliment like everyone else.
Awesome job, great teamwork!
Nathan and Doug were great. The experience was quick and easy. Starting with the Sales person to Financing, it was a pleasant experience. I would highly recommend this dealership to my friends.
Awesome job, great teamwork!
Nathan and Doug were great. The experience was quick and easy. Starting with the Sales person to Financing, it was a pleasant experience. I would highly recommend this dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Audi Oklahoma City, our job is to help you get what you want, Sarah. We’re glad to know Nathan and Doug were successful. Thank you for the excellent review. Stop by anytime, we’d love to say hello!
Jose is the best!
Jose went above and beyond to make sure I was satisfied with the service being performed. I appreciate his attitude and willingness to solve the issue.
Jose is the best!
Jose went above and beyond to make sure I was satisfied with the service being performed. I appreciate his attitude and willingness to solve the issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kim, thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with Jose and we'll be sure to show him your awesome review. Let us know if there’s anything else we can do.