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Jenkins Mitsubishi

(1,634 reviews)
Visit Jenkins Mitsubishi
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–9:00pm 9:00am–6:00pm
Friday 9:00am–9:00pm 9:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–12:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (863) 588-2320 (863) 588-2320
Used (863) 588-2352 (863) 588-2352
Service (863) 588-2334 (863) 588-2334

Reviews

(1,634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Mitsubishi from DealerRater.

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Fue una experiencia emocionante, increible, la atención...

Fue una experiencia emocionante, increible, la atención de Jordan Rice fue excelente dandonos toda la información que necesitabamos y colaborandonos en todo momento, me encanta Jenkins, gracias por todo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro. Bienvenido a la familia Jenkins Mitsubishi.

Very friendly and efficient would highly recommend to...

Very friendly and efficient would highly recommend to anyone looking for a new or used car. Very through and made sure to assist in any way possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeremy, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Jenkins Mitsubishi, enjoy that ride!

Jordan walked me thru the first time car buying...

Jordan walked me thru the first time car buying experience and it was a breeze to pick out my car, get financed and drive away in a brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had such a positive sales experience with Jordan! Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

It was a great experience visiting Jenkins Mitsubishi,...

It was a great experience visiting Jenkins Mitsubishi, they were very kind. Specially Alex, his attention was great, he was very kind and knowledgeable. I’m very happy with my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Great experience! Close to home, will check with dealer...

Great experience! Close to home, will check with dealer again when I purchase another car. Drove by this dealership pretty frequently and decided to stop in and see what they had to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Jenkins Mitsubishi family.

Service started on time, the car was ready at the time I...

Service started on time, the car was ready at the time I was informed, offered a wash and vacuum, requested an estimate for future service and this was provided. Excellent customer service. I recently moved here from PA and was with my previous dealer for 15 years and was always given excellent service therefore I look for the same at this dealer. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joanie, Thanks for taking the time to leave us a positive review! At Jenkins Mitsubishi, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

The Salesman, Daniel A.-5 Stars was very knowledgeable...

The Salesman, Daniel A.-5 Stars was very knowledgeable and persuasive in a good way! Very happy with my purchase of the 2021 Outlander Sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

John was the best. He was so knowledgeable patient. Would...

John was the best. He was so knowledgeable patient. Would recommend him to friends. Very very very very very friendly. Would go back to John to purchase next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

While I was not able to be on time there patience helped....

While I was not able to be on time there patience helped. Thank-you, guys great that the truck is back to running at its best.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Jenkins Mitsubishi.

Charging more than advertised

I'll give them one stars because I like the car. Car was listed at 17,908. Snuck in the paperwork that it was listed for 19k and then added their fees to make it 21k. I have screenshots and they're telling me I'm wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Dear Gabrielle, thank you for bringing this to our attention. At Jenkins Mitsubishi, we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. Please reach out to us at (863) 904-1070 so we can look further into the matter.